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Rusty Wallace Ford
Dandridge, TN
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
July 15, 2019
Rusty Wallace Ford Great experience wonderful customer service and the sales team was knowledgeable and very helpful through the process. Our salesman even drove our tr Great experience wonderful customer service and the sales team was knowledgeable and very helpful through the process. Our salesman even drove our trade in back to the dealership from my wife’s work More
by David bean
Employees Worked With
Cody Simpson and tony Atkins
July 14, 2019
Fantastic! Great deals! BigE the best! If you want a painless car buying experience with someone who will do everything possible to get what you want at the best deal available see Eric If you want a painless car buying experience with someone who will do everything possible to get what you want at the best deal available see Eric Freeman. My husband Tom had his heart set on a specific truck with a list of " had to haves" I thought would never be possible to obtain but Eric was on a mission and went over and above anyone would expect. He found the new truck somewhere in middle Tennessee, had it brought to Dandridge, transferred Tom's belongings from the trade in to the new truck, and even washed the floor mats! Most of the needed information was taken over the phone and in less than 48 hours, Tom was bringing his new truck home. Eric makes you feel like you are special, someone he truly wants to help in anyway he can. He won't stop until you are satisfied. No pressure, no games, no spending hours in the dealership. We will always go to Eric for our vehicles and can't thank him enough for all his help. Oh and if you need your vehicle services, Jim in the service department is so sweet and has so much patience! Even with all my questions, he took his time explaining everything. He never made me feel like a "silly female" or that I was a bother. He really listened and that is something you don't often find. Thanks Jim, you are awesome too! More
by Kessinger
Employees Worked With
Eric Freeman, Jim
June 27, 2019
Great deals - great folks! We have bought our last 2 vehicles here . Greg VonCannon and Shane Farley won't let you down - make them your first stop when you need a car! Friendly We have bought our last 2 vehicles here . Greg VonCannon and Shane Farley won't let you down - make them your first stop when you need a car! Friendly, professional, and knowledgeable. Highly recommend these guys! More
by tomandjan
Employees Worked With
Shane Farley
June 26, 2019
Very Satisfied Customer I have purchased three new vehicles from Rusty Wallace Ford over the past three years. I could not be happier with the sales department. Also I have u I have purchased three new vehicles from Rusty Wallace Ford over the past three years. I could not be happier with the sales department. Also I have used the same sales person for all of my purchases. Aaron Miller has done a wonderful job for me. He and his management have treated me with respect and did all they could to make sure that I had a satisfying experience. Good Job Rusty Wallace Ford, keep up the good work. More
by ttanthony
Employees Worked With
Aaron Miller, Daniel Williams, Robert Wolford
June 14, 2019
Used Tundra Bought my used Tundra from Nic Chaffin and was very pleased with the experience. Even though it wasn’t a huge dollar sell they treated me better than Bought my used Tundra from Nic Chaffin and was very pleased with the experience. Even though it wasn’t a huge dollar sell they treated me better than most all my previous dealership experiences. Highly recommended More
by Davidhall5174
Employees Worked With
Jeremy Gass
May 14, 2019
We recommend Rusty Wallace Ford With a guiding hand from Shane Farley, we purchased a 2015 F150. Taking my requirements over the phone, he found the vehicle that fit us quite well, With a guiding hand from Shane Farley, we purchased a 2015 F150. Taking my requirements over the phone, he found the vehicle that fit us quite well, at our price, without the constant "upselling" from other dealerships. We live a couple miles from the dealership, which will allow for local servicing, using our Ford warranty. We expect this will become a long term relationship for future purchases. More
by WayneG
Employees Worked With
Shane Farley, Tim Keck
May 13, 2019
Excellent sales and service Our salesman Nick Chaffins is an excellent and honest representative of Rusty Wallace Ford in Dandridge TN. Highly recommended...they put us in our n Our salesman Nick Chaffins is an excellent and honest representative of Rusty Wallace Ford in Dandridge TN. Highly recommended...they put us in our new Ford truck . Grateful for there assistance. More
by The Bower clan
Employees Worked With
Nick Chaffins, Dillon Low, Kevin Maley, Tim Keck
April 29, 2019
Great experience We had a great buying experience at Rusty Wallce Ford of Dandridge. Aaron Miller was awesome!! He helped us get a great deal on our F-150. Will def be We had a great buying experience at Rusty Wallce Ford of Dandridge. Aaron Miller was awesome!! He helped us get a great deal on our F-150. Will def be back in the future. More
by Leslieg1007
Employees Worked With
Aaron Miller
April 22, 2019
Great Dealership and Employees George Jenkins is a great dealer to work with... Will use him again. My car has had several recalls and Rusty Wallace had fixed and updated with no is George Jenkins is a great dealer to work with... Will use him again. My car has had several recalls and Rusty Wallace had fixed and updated with no issues More
by Casey*Roth
Employees Worked With
George Jenkins
April 13, 2019
Best Dealership Around I’ve never been to a dealership that is so friendly! We literally did everything within 2 hours and we took our time looking at the cars they had and I’ve never been to a dealership that is so friendly! We literally did everything within 2 hours and we took our time looking at the cars they had and what was in our price range! They are wonderful to work with! I told Aaron what I wanted to do financially and he made it happen! So happy with my purchase and customer service received!! More
by Singletonk
Employees Worked With
Aaron Miller
