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Rusty Wallace Ford
Dandridge, TN
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Rusty Wallace Ford took care of us Rusty Wallace Ford was able to locate the exact F150 truck we needed and wanted to pull our RV, even down to the color. We were greeted warmly and tr Rusty Wallace Ford was able to locate the exact F150 truck we needed and wanted to pull our RV, even down to the color. We were greeted warmly and treated with respect throughout the process from Dealer Greg Voncannon to our sales professional Dylan Loy to financing with Danial Williams . We were introduced to service department personnel, Robin Hodge, Courtney Whillock, and Jim Hale for future service needs. A tour was included. Everyone made us feel welcome and important. A fair price was offered and we rolled out with a beautiful new truck. Dylan did a great job of educating us on the ins and outs of our new vehicle and has been available with questions after the sale. We needed to add a factory accessory after sale and Robin accommodated well with our tight schedule. We will be recommending Rusty Wallace Ford to friends and family. More
Shane thank you for the great help in getting us through the purchase and trade-in process. Daniel, we appreciate your diligence in getting us through the finance process. We arrived at 11:30 and drove our the purchase and trade-in process. Daniel, we appreciate your diligence in getting us through the finance process. We arrived at 11:30 and drove our new F-250 out of the lot very happy at 2:45. Thanks guys!!!!! More
Just purchased a Ford Edge from Nic and he was knowledgeable and was able to get me the deal I wanted. I definitely recommend him to anyone looking to purchase a car! knowledgeable and was able to get me the deal I wanted. I definitely recommend him to anyone looking to purchase a car! More
2019 F150 Great service and attention from staff, knowledgable presentation from Eric Freeman when showing the truck inventory on my visit to Rusty Wallace Ford Great service and attention from staff, knowledgable presentation from Eric Freeman when showing the truck inventory on my visit to Rusty Wallace Ford Dealership, first class facilities. Happy to deal with Eric and Daniel, would recommend them to anyone in need of service or a vehicle. More
Red 2019 Mustang GT - V8 Power I bought a red 2019 Mustang GT today and owe this to an outstanding salesman, Eric Freeman. Thank you Eric for getting me back into 8 cylinders again! I bought a red 2019 Mustang GT today and owe this to an outstanding salesman, Eric Freeman. Thank you Eric for getting me back into 8 cylinders again! My 2012 Mustang trade-in was a joy and had the same horsepower as my previous Mustang V8's. I was prepared to buy a 2020 4 cylinder Mustang because it had the same power as the V6. Test driving the GT sold me. Actually, the active valve performance exhaust (yep ... change the sound) sold me. I have missed that sound for a few years. The 420 hp didn't hurt either. The trade was the smoothest I can remember and there was no pressure. This car didn't have red and black leather seats which I really wanted (see 2020 models). Not to worry ... you made that happen with a phone call. I look forward to the leather install. Swapping Mustang stories was great also ... LOL ... an excellent sales tactic no doubt. Anyone looking to buy Mustangs or any other Ford, call Eric and see what he can do for you. Thanks again Eric. Steve More
So happy.. I usually hate car buying but not this time! The folks at Rusty Wallace are the best! Fair and friendly. Gave us a great deal! Love my new car!!! I usually hate car buying but not this time! The folks at Rusty Wallace are the best! Fair and friendly. Gave us a great deal! Love my new car!!! More
Great Sales people We would highly recommend Eric Freeman and all the salesman at Rusty Wallace Ford. They are all very friendly and welcoming. My grandson really loved We would highly recommend Eric Freeman and all the salesman at Rusty Wallace Ford. They are all very friendly and welcoming. My grandson really loved the Mustang that we test drove. My wife and I love the 2016 Explorer that y’all help us with. Thank you so much! More
Good experience I went in dealership and was greeted by two different men ask if they could help me I told them what I was wanting to look at a vehicle they had on I went in dealership and was greeted by two different men ask if they could help me I told them what I was wanting to look at a vehicle they had on line.They said that a salesman would be right out to help me. Aaron Miller came right out with keys and said he would pull vehicle up to the front for me to look at. Very nice ,polite and happy to help me. No high pressure. Everyone smiling. I drove the vehicle and was satisfied with it. After sleeping on it I went back and purchased the vehicle. Only had it a week but I am pleased with my purchase. Thanks Aaron More
Hard to Please Customer Everyone at Rusty Wallace Ford went above and beyond to see that we were pleased customers. Shane worked several days to find a vehicle that met my li Everyone at Rusty Wallace Ford went above and beyond to see that we were pleased customers. Shane worked several days to find a vehicle that met my list of needs. Other staff worked together to help us get a great deal. Thanks for great service!!! I would highly recommend this dealership to take care of all your needs. More