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Rusty Wallace Ford
Dandridge, TN
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
December 26, 2020
Seen a used BMW they had online that I wanted to buy. Came in around 5pm and even being later in the day everyone was exceptionally in a good mood. Eric "Big E" Freeman took care of me and helped me get Came in around 5pm and even being later in the day everyone was exceptionally in a good mood. Eric "Big E" Freeman took care of me and helped me get the exact payment I wanted and was effortless. He made the whole process simple, even the finance gentleman he sent me to was very helpful! Also the fact they used TVA for their financing was perfect! More
by gtaylor7655
Employees Worked With
Eric Freeman (Big E)
December 21, 2020
Incredibly happy with my overall experience at this dealership. I appreciated the respect and patience of the whole team! It was a breath of fresh air being new to the area. We expressed what we were l dealership. I appreciated the respect and patience of the whole team! It was a breath of fresh air being new to the area. We expressed what we were looking for and they found it at a comparable price! Would HIGHLY recommend doing business with these guys! More
by HJ
Employees Worked With
Aaron Miller
December 20, 2020
I went in for an oil change and drove out with a 2021 Ford F250. Aaron was our sales rep. and I couldn't ask for a better one. He was very knowledgeable through the entire process. Ford F250. Aaron was our sales rep. and I couldn't ask for a better one. He was very knowledgeable through the entire process. More
by darrellvanhooser
Employees Worked With
Aaron Miller & Chris Cagle
December 19, 2020
Purchased 2020 Explorer from Aaron, overall a great experience. The process was smooth, everyone at the dealership was very personable. Whenever I decide to buy another vehicle I will definitely be bac experience. The process was smooth, everyone at the dealership was very personable. Whenever I decide to buy another vehicle I will definitely be back More
by BMCDMD
Employees Worked With
Aaron
December 16, 2020
Thanks to Eric Big E and Brendon for helping my husband and I find a wonderful truck. They were so patient with us and were determined to find us a truck we truly loved. We will be back in the future! and I find a wonderful truck. They were so patient with us and were determined to find us a truck we truly loved. We will be back in the future! More
by A Feezell
Employees Worked With
Eric Big E and Brendon
December 16, 2020
Thanks Shane for an excellent job. The customer service at Rusty Wallace Ford was impeccable. Everyone, especially Shane went above and beyond to meet our expectations! I’ll be back to Rusty Wallace Ford at Rusty Wallace Ford was impeccable. Everyone, especially Shane went above and beyond to meet our expectations! I’ll be back to Rusty Wallace Ford More
by Art
Employees Worked With
Shane Farley, Robert Wolford, Jeremy Gass
December 15, 2020
Thank you Shane for excellent customer service. By far the best experience ever buying a new vehicle. Oh and yes we are in love with the new truck. Sincerely, Dana & Melissa Jones the best experience ever buying a new vehicle. Oh and yes we are in love with the new truck. Sincerely, Dana & Melissa Jones More
by dana_j
Employees Worked With
Shane Farley, Tony and Dylan all 5 stars
December 06, 2020
We LOVE our new F150. Everyone was so nice and professional, especially John Eric Newman. He was very knowledgeable about the vehicle. I hope the service department is as efficient and helpful a professional, especially John Eric Newman. He was very knowledgeable about the vehicle. I hope the service department is as efficient and helpful as the sales department was. More
by royceann.gregg
Employees Worked With
Tim Keck, Robert Wolford, Jeremy Gass
December 05, 2020
Thanks big e for the great deal you worked out on my harley. I love it!!! Great hospitality and felt like I had known you for years . Garth Hammond harley. I love it!!! Great hospitality and felt like I had known you for years . Garth Hammond More
by Kristie Hammond
Employees Worked With
Eric big e Freeman, Tim Keck, Robert Wolford, Jeremy Gass
December 02, 2020
Bought a new 2020 f250. Dylan was very professional and pleasant to work with. The experience and attitude of everyone was very freindly. He took the time to show and explain the many features on the truck pleasant to work with. The experience and attitude of everyone was very freindly. He took the time to show and explain the many features on the truck More
by Wilmarlie
Employees Worked With
Dan williams
