Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Ford
Dandridge, TN
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 311 reviews
February 06, 2021
Excellent service! Great customer service! I would recommend Rusty Wallace Ford in Dandridge, TN and of course ask for Aaron or Nic! They are soo very helpful and will to above and beyond to help in a recommend Rusty Wallace Ford in Dandridge, TN and of course ask for Aaron or Nic! They are soo very helpful and will to above and beyond to help in any way possible! More
by beullah86
Employees Worked With
Aaron Miller, Nic Chaffins
February 04, 2021
Had an amazing experience. Big Thanks to John Eric and Chris! They went over and beyond to get me in the truck I wanted. John Eric explained everything and answered all of my questions. They made the tran Chris! They went over and beyond to get me in the truck I wanted. John Eric explained everything and answered all of my questions. They made the transaction seamless. They have the best and friendless staff. I would definitely recommend them to anyone. John Eric is the best!!! More
by Southerngagirl824
Employees Worked With
John Eric and Chris
January 30, 2021
We are very satisfied with Rusty Wallace Ford. Easy transaction with Eric BIGE. We called early morning and drove off lot by lunch. He made sure we were happy. transaction with Eric BIGE. We called early morning and drove off lot by lunch. He made sure we were happy. More
by Kbyrdsnest1
Employees Worked With
Eric BIGE Freeman
January 23, 2021
The very best sales staff I have encountered in a long time. Stephen Pyle worked with me to get the best vehicle. He is informed, personable, and not pushy. The finance department worked with me to get th time. Stephen Pyle worked with me to get the best vehicle. He is informed, personable, and not pushy. The finance department worked with me to get the best loan. The 2021 Bronco Sport is outstanding in every way. Visit them, you won't be disappointed. More
by explorer2000
Employees Worked With
Stephen Pyle
January 21, 2021
Big thanks to Eric Bige Freeman! He is an awesome salesman! Worked very quickly to help get me in a car. He went above and beyond for us! Thank you! salesman! Worked very quickly to help get me in a car. He went above and beyond for us! Thank you! More
by Amber
Employees Worked With
Eric bige freeman
January 18, 2021
Big thanks to Shane and Aaron !! These guys are pros !! Thank you for all the help purchasing my truck. This is the place to go if you need friendly service and good deals on your next vechile. Thank you for all the help purchasing my truck. This is the place to go if you need friendly service and good deals on your next vechile. More
by aagien1983
Employees Worked With
Aaron and Shane
January 14, 2021
I called and spoke to John Eric on a Thursday night and told him what I was looking for. By Friday night we drove our fantastic Escape home.. John met all my requests and got the payment exactly what I had told him what I was looking for. By Friday night we drove our fantastic Escape home.. John met all my requests and got the payment exactly what I had asked for. The Finance Manager was terrific as well. Everyone VERY friendly and helpful. I moved to this area 3 years ago and have seen many cars with Rusty Wallace Ford and thats why I called them. Thank you for making it so easy. More
by michaelpatrick52
Employees Worked With
John Eric
January 08, 2021
From the first call everyone was pleasant, professional and informative. They answered all the questions my wife and I had with no hesitation. Best experience we have ever had buying a new vehicle. Aaron, and informative. They answered all the questions my wife and I had with no hesitation. Best experience we have ever had buying a new vehicle. Aaron, Chris and Daniel even the receptionist made us feel welcome. Thank you! More
by Mike
Employees Worked With
Aaron Miller, Chris Cagle, Daniel Williams
January 04, 2021
I can’t say enough about the ladies and gents here at Rusty Wallace Ford. Small, hometown dealership that feels like you’re hanging out with friends whether it’s sales or service. I worked with Nic Chaff Rusty Wallace Ford. Small, hometown dealership that feels like you’re hanging out with friends whether it’s sales or service. I worked with Nic Chaffins and he provided one of the most laid back experiences I could ask for. Thanks Nic! If you’re looking for a new or used vehicle, you owe yourself at least a stop in at a Rusty Wallace Ford. More
by Cmcgill001
Employees Worked With
Nic Chaffins, Tim Keck, Robert Wolford, Jeremy Gass
