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Rusty Wallace Ford
Dandridge, TN
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
March 28, 2021
This by far was one of the easiest car purchase I have made. Highly recommend Rusty Wallace Ford. Eric Freeman and Aaron Miller were great. When it comes time for another vehicle I'll be back. made. Highly recommend Rusty Wallace Ford. Eric Freeman and Aaron Miller were great. When it comes time for another vehicle I'll be back. More
by jmclaughlin60
Employees Worked With
Aaron Miller , Eric Freeman
March 24, 2021
Rusty Wallace gave me a fair deal and a fair price The sales staff was helpful through the whole process and even kept the vehicle for me when we had no leave town on a short trip. I have purchased nume sales staff was helpful through the whole process and even kept the vehicle for me when we had no leave town on a short trip. I have purchased numerous vehicles under the Rusty Wallace family of dealerships and have always felt We were treated great. More
by chrisschultz6
Employees Worked With
Walt, Aaron and Scott, Tim Keck, Robert Wolford, Jeremy Gass
March 18, 2021
When I have gone to car dealers, it always makes me uptight with sales People trying to push you into buying & don't want to take no for a answer ! When I came to Rusty Wallace Ford & met John Eric New uptight with sales People trying to push you into buying & don't want to take no for a answer ! When I came to Rusty Wallace Ford & met John Eric Newman He sure changed the whole experience ! He is such a Special sales Person that makes you feel so relaxed ! He has gone way out of his way to make everything really great & makes Me really really Special ! Thank you so much More
by martha.mittelstaedt
Employees Worked With
I'm sorry I don't remember any of them ! Everyone was Friendly !
March 10, 2021
This was my second visit to Rusty Wallace Ford to obtain a new Ford. As before my visit was pleasant and I was extremely pleased with how it easy it was to complete the purchase. My sales associate Johneric a new Ford. As before my visit was pleasant and I was extremely pleased with how it easy it was to complete the purchase. My sales associate Johneric Newman could not have been more pleasant or helpful. He answered all my questions and helped me find the right vehicle. When the time comes for another car I will certainly return to this dealership. More
by Joyce
Employees Worked With
Johneric Newman
March 09, 2021
When others jerked us around due to credit score the group at Rusty Wallace got it done fast and into the truck we wanted. Amazing group at Rusty Wallace got it done fast and into the truck we wanted. Amazing More
by Paul
Employees Worked With
Aaron Miller, Walt Rickman, Robert Wolford
March 07, 2021
Robert and his team are a dying breed of genuine Customer Service Specialist. They do what they say and are as close to 💯 as I've ever seen. Shane Farley was on top of everything. Great experience, thank yo Service Specialist. They do what they say and are as close to 💯 as I've ever seen. Shane Farley was on top of everything. Great experience, thank you Rusty Wallace Ford for making my car buying experience enjoyable. 👍👍 More
by Ct_hittman
Employees Worked With
Shane Farley , Robert Wolford, Jeremy Gass
February 25, 2021
Eric freeman has to be by far the best. He not only helped me get a car but even brought it to me. I would recommend him to anyone. Thanks again Eric and rusty wallace ford in dandridge. helped me get a car but even brought it to me. I would recommend him to anyone. Thanks again Eric and rusty wallace ford in dandridge. More
by Keelahall
Employees Worked With
Eric freeman
February 23, 2021
We bought a Ford Flex and were very pleased at how they worked with us. We were happy with what they gave us for our trade in, and got our payment to fit our monthly budget. Will refer my friends and famil worked with us. We were happy with what they gave us for our trade in, and got our payment to fit our monthly budget. Will refer my friends and family!! More
by Daralogsdon1
Employees Worked With
Robert Wolford
February 16, 2021
John Eric was an amazing help to both my husband and me. My husband has an illness and cannot drive. Eric came back to our house to drive my husbands truck back to the dealer so we could use it as a trade i My husband has an illness and cannot drive. Eric came back to our house to drive my husbands truck back to the dealer so we could use it as a trade in. This was a hard day for my husband losing is truck. Eric made the transition easy More
by kathy
Employees Worked With
Tim Keck, Robert Wolford
February 11, 2021
My first experience with Rusty Wallace Ford went well. Then my wife went for a maintenance visit on her 2012 Ford Fusion. Right after she gets on the interstate, a part comes loose from her car and starts Then my wife went for a maintenance visit on her 2012 Ford Fusion. Right after she gets on the interstate, a part comes loose from her car and starts dragging on the ground. She calls me at work for some guidance and I tell her to call the dealership back, they tell her to just turn around and come back. On the Freakin Interstate, In the pouring rain... NO, WE'LL GET YOU A TOW TRUCK, NO APOLOGIES, apparently No F#$%'s given by anyone over there, management included, cause I called to find out why they treated her the way they did and Chris, apparently some kind of manager, could care less. My wife in the mean time was freezing cold from getting rained on, In tears because of the situation. Chris had the audacity to say, " Duh, how do we know it's even our fault?" Wasn't dragging parts when we brought it to you Chris.... This was definitely my last visit to Rusty Wallace Ford More
by michaelmazur2003
Employees Worked With
Chris, some piece of ..... work
