Rusty Wallace Ford
Dandridge, TN
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Pulled in towing big camper after closing with a blown turbo intercooler hose on my f250. Was greeted in parking lot by Brennon. Parts and service was closed. Asked if I could park overnight. He went turbo intercooler hose on my f250. Was greeted in parking lot by Brennon. Parts and service was closed. Asked if I could park overnight. He went and asked GM, Chris Cagle. Chris came out, helped me park, hooked camper to electric, and got us settled for night. Courtney in service started helping as soon as she got in the next morning. She got with Greg in parts. He found the part first thing in AM and had me on road in no time. Thank the Lord that I broke down there. These were some of the nicest people I’ve ever met. Highly recommend this dealership!! More
Arron Miller is the best he really cares about his customers and goes above and beyond for you. This is the second car we bought from him and will recommend him to all our family and friends. Cindy a customers and goes above and beyond for you. This is the second car we bought from him and will recommend him to all our family and friends. Cindy and Matt G. More
We had a great experience purchasing a vehicle from Aaron Miller and the rest of the team. They made what is usually a time extensive process incredibly efficient and painless! They are wonderful to work wit Miller and the rest of the team. They made what is usually a time extensive process incredibly efficient and painless! They are wonderful to work with and total professionals. We will be returning when we are looking in the future! More
This is the only Ford dealership I will buy from, and Shane Farley is the only sales representative I would buy from. I appreciate good service and I have consistently gotten that from Dandridge Rusty Wa Shane Farley is the only sales representative I would buy from. I appreciate good service and I have consistently gotten that from Dandridge Rusty Wallace Ford. Kudos to Daniel in Finance too. More
Shane Farley is amazing. His patience with my situation has been such a blessing. I just can’t express enough how much I appreciate the whole crew at Rusty Wallace Ford in Da His patience with my situation has been such a blessing. I just can’t express enough how much I appreciate the whole crew at Rusty Wallace Ford in Dandridge. I love my new car. Thank you again Shane for everything More
I was traveling through the area and had a nail in my tire. At first I was told that they didn't take repairs without an appointment. They finally agreed to "work me in". There was no one else waiting bu tire. At first I was told that they didn't take repairs without an appointment. They finally agreed to "work me in". There was no one else waiting but it took over an hour to fix the tire. It took another 15 minutes for the paperwork. I think I will try someone else if I am in the area again. More
I just bought my third vehicle from Rusty Wallace Ford and Eric Freeman (Big E) was my salesman for all 3. Eric is an outstanding salesman and I appreciate the way he talks with me while I'm thinking abo and Eric Freeman (Big E) was my salesman for all 3. Eric is an outstanding salesman and I appreciate the way he talks with me while I'm thinking about buying a vehicle. My vehicles are serviced at Rusty Wallace Ford so I see Eric a few times a year. He always comes up to me and ask how things are. I would recommend Eric to anyone looking to purchase a Ford. He is knowledgeable and there is no pressure. My 2021 Ford F150, although slightly used, is like a new truck. "Bells and whistles" galore ... thanks again Eric ... see you when I bring my red mustang in for service! More
As always this Dealearship does what it takes to meet your needs but also goes beyond to help you get what you want. All the people there are ready to help it seems but I do have to give a shout out to your needs but also goes beyond to help you get what you want. All the people there are ready to help it seems but I do have to give a shout out to Robert and Aaron, they are awesome to work with! More