Rusty Wallace Cadillac GMC Kia
Morristown, TN
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1st time at dealership. Pleasant experience. This gmc is a new car to me and I wanted it checked out as well as concerned about front brakes. Within an hour the dealership called and said it needed brak is a new car to me and I wanted it checked out as well as concerned about front brakes. Within an hour the dealership called and said it needed brakes. The had my car from 1 to 5 on same day I called for service and my brakes are working great. More
Awesome dealership!! Harvey and Terry were great to work with...I recommend anyone to go and check them out!! LOVE my new Kia Sorento from Rusty Wallace in Morristown! with...I recommend anyone to go and check them out!! LOVE my new Kia Sorento from Rusty Wallace in Morristown! More
The service department was friendly and courteous. Waiting time was very short in getting checked in and getting my truck serviced and evaluated. The shop supervisor was thorough in explaining work t Waiting time was very short in getting checked in and getting my truck serviced and evaluated. The shop supervisor was thorough in explaining work that needs to be done and was extremely knowledgeable in his field. The ratings of "5-great" were well deserved. I would gladly recommend this dealership to friends and family. More
I am new to this area and needed service on my vehicles. I called and was worked in on short notice although I try to avoid such requests. I was so impressed after my first visit that I changed an appointm I called and was worked in on short notice although I try to avoid such requests. I was so impressed after my first visit that I changed an appointment with another dealership for another one of my vehicles to Rusty Wallace. Quality work and friendly people. More
We were pleased with the timely manner in which our car was worked on. In addition, the gentleman working on our vehicle was extremely polite. The wait wasn't bad either, in that we had TV, magazines and c was worked on. In addition, the gentleman working on our vehicle was extremely polite. The wait wasn't bad either, in that we had TV, magazines and coffee. Thank you for being people we can count on. Mary Snapp More
Great service, friendly staff, quality service. Would not take my car to any other dealer. Every time I have been here they have treated me with respect take my car to any other dealer. Every time I have been here they have treated me with respect More
Warm and courteous service. Knew what I wanted and delivered the car back at the estimated time of completion. Gave me good information on future needs for service on my Kia. delivered the car back at the estimated time of completion. Gave me good information on future needs for service on my Kia. More
I have an extremely busy schedule and it is very hard for me to get to the dealership during regular business hours. I called Friday morning, Duane gave me an early appointment for the same day and I arrived me to get to the dealership during regular business hours. I called Friday morning, Duane gave me an early appointment for the same day and I arrived early . They went ahead and checked me in and I sat in the showroom to watch tv and by 9:30 my car was finished. My appointment was for 9:00 so I think that was very good. I do not have a problem with the service department at all and will go back again. More
Very knowledgeable, helpful, and service oriented. Comfortable waiting area with appropriate refreshments. Eager to answer all questions and offer useful advise. Would only suggest car be vacuumed aft Comfortable waiting area with appropriate refreshments. Eager to answer all questions and offer useful advise. Would only suggest car be vacuumed after servicing. More