Rusty Wallace Cadillac GMC Kia
Morristown, TN
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I just bought my car in November and I could not tell you how wonderful this dealership has been in keeping my time at the top of their priority list. how wonderful this dealership has been in keeping my time at the top of their priority list. More
We were very satisfied with our service. First, we called in and were able to get an appointment for service at our convenience. Second, when we arrived, we were taken right in. Third, everyone was friendly in and were able to get an appointment for service at our convenience. Second, when we arrived, we were taken right in. Third, everyone was friendly, courteous, and helpful. Drinks and other things were offered for our comfort. Next, the maintenance on our car was quickly completed and we did not have to wait for an extended period of time. Finally, the quality of work is excellent. My husband always checks over the car after servicing and he is very satisfied with their work. I would recommend Rusty Wallace of Morristown to anyone buying a car or needing service on their car. More
We were there because we were informed that there was a recall on our new GMC truck. So they repaired the problem and also checked the truck over for any other problems, such as oil and fluid levels. As al recall on our new GMC truck. So they repaired the problem and also checked the truck over for any other problems, such as oil and fluid levels. As always we had excellent service. More
Staff very helpful in setting convenient time for service. Greeted as soon as I walked in door and received immediate service. Waiting area very comfortable. Staff in all areas very friendly and prof service. Greeted as soon as I walked in door and received immediate service. Waiting area very comfortable. Staff in all areas very friendly and professional. Would recommend Rusty Wallace KIA Morristown to family and friends. More
Arrived for appointment. I was greeted by name and they started on my car promptly . No pressure for lots of extra services. Courteous and efficient. Will be happy to return for more services. started on my car promptly . No pressure for lots of extra services. Courteous and efficient. Will be happy to return for more services. More
My 2012 Kia Soul had episodes where it would not start when cold. The first appointment did not resolve the issue (because we were unable to duplicate the problem- it started every time) so the Service D when cold. The first appointment did not resolve the issue (because we were unable to duplicate the problem- it started every time) so the Service Dept advised me to call if it happened again. The next morning the vehicle did not start on first attempt, so I called the Service Department who advised me to call the Kia Road Service and have my vehicle towed to Rusty Wallace Kia. Once they had my vehicle the service department quickly identified the issue as a faulty starter. The Service Dept folks called me right away and let me know the problem and that they were ordering a replacement. The next morning they called and told me my car was ready. Vehicle seems to be starting just fine. Throughout the entire process, start to finish, the Service Dept personnel were PROFESSIONAL, PERSONABLE and HONEST, and after 26 years in the Navy that goes a very long way with me. I was 100% comfortable and satisfied with their service and would most definitely recommend this dealership and service department to anyone. More
StevenEC Recieved Recall on fuel sending a few StevenEC Recieved Recall on fuel sending a few months ago but it was not acting up. Last week it was not working right called for an appointment StevenEC Recieved Recall on fuel sending a few months ago but it was not acting up. Last week it was not working right called for an appointment for the next evening. They were very nice and Helpfull all so pointed a few more thing out for my car that could have left me stranded and very reasonabley priced. Every time I have been there the service and additude was ver pleasing.. More
Great dealership, friendly people. I am very happy with my Cadillac escalade that I purchased from here. I will definitely go back for my next purchase. my Cadillac escalade that I purchased from here. I will definitely go back for my next purchase. More
I recently purchased a used 2008 kia Sorrento from this dealer ship I went in told them my payment range and they did every thing they could to make it happen great people and a great place to buy a car wi dealer ship I went in told them my payment range and they did every thing they could to make it happen great people and a great place to buy a car will definetly be going back for my next car More