
Rusty Wallace Cadillac GMC Kia
Morristown, TN

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This dealership has always treated me extremely well. The service desk is run by Duane Gibbs. The service department is very personable. They make sure that you are taken care of fast and always keep y The service desk is run by Duane Gibbs. The service department is very personable. They make sure that you are taken care of fast and always keep you informed as to how your service is going. I just recently bought my 7th automobile from this dealership. I have used the same salesperson; Artis Heath; all this time. I don't worry about being gouged in price or service. Artis contacts me before the sale and after the sale to make sure everything is good. If not he will make it right. I "trust" him when buying an automobile and when trading one in. Because of the honesty and caring I give these two gentlemen all 5's. Eddy P. Miracle More
I called in for appointment got an appointment in a timely manner, I was also taken in at my time and was serviced in a timely manner. Staff was very friendly in waiting room. timely manner, I was also taken in at my time and was serviced in a timely manner. Staff was very friendly in waiting room. More
Service was great, everyone was very friendly and helpful. It was very convenient to schedule appointment when I needed it. Service was also very quick helpful. It was very convenient to schedule appointment when I needed it. Service was also very quick More
I thought this was a great dealership. Very helpful and knowledgeble salesman. A good experience. I would reccomend this dealership to a friend amd would go back myself. knowledgeble salesman. A good experience. I would reccomend this dealership to a friend amd would go back myself. More
Customer service was great. The Staff were very friendly and helpful.I was only there for an oil change and didnt have to wait long at all. However, I observed other customers being attended to by staff who and helpful.I was only there for an oil change and didnt have to wait long at all. However, I observed other customers being attended to by staff who were informing the customer of the issues found with their vehicles,the cost and how long it would be before their vehicle was ready. They were really focused on customer service; thats why I will continue to be a customer. More
I had a great experience at Rusty Wallace! Everyone went out of their way to accommodate us. Harvey was very helpful. When our meeting went past lunch time we were loaned a car to get lunch and were even re out of their way to accommodate us. Harvey was very helpful. When our meeting went past lunch time we were loaned a car to get lunch and were even reimbursed for our meal. That is going above and beyond. We really appreciated it. They have called several times to make sure everything is going ok and if we need anything. I would I would recommend Rusty Wallace to my friends. More
I had a vehicle lay down on me earlier that day and decided i would go look at vehicles. I had been interested in a kia for a while and decided to go to my nearest dealership which is Rusty Wallace. I decided i would go look at vehicles. I had been interested in a kia for a while and decided to go to my nearest dealership which is Rusty Wallace. I was greeted by a receptionist as soon as i opened and had a sales person with me in less than a minute. The sales team were knowledgeable and willing to work with me.( I am very picky and try to get the best deal i can). Within an 30 minutes i had a car picked out and we were hammering out the details. I am very happy with my new car and would recommend this dealership to anyone. Jason Luckes More
Tammy is my service writer and Does a great job, she is very Professianal and friendly, She goes out of her way to be thoughtful.and always finds Time to get me in, All my oil changes are done at My dealer very Professianal and friendly, She goes out of her way to be thoughtful.and always finds Time to get me in, All my oil changes are done at My dealership Rusty Wallace.... More