Rusty Wallace Cadillac GMC Kia

Service Excellent service very friendly prices are very competive and they ask what repairs the customer wants done after they inspect the vehicle. i would re Excellent service very friendly prices are very competive and they ask what repairs the customer wants done after they inspect the vehicle. i would reccomend this dealer to anyone. Donald Martin More

Wonderful! Not your typical car dealership. Everyone I have ever come in contact with has been very pleasant and friendly. No 'vultures' wanting business. The se Not your typical car dealership. Everyone I have ever come in contact with has been very pleasant and friendly. No 'vultures' wanting business. The service on my car always gets done quickly, done right the first time, with great prices. I would certainly recommend shopping/servicing here. More

Wow! Wow! Wow! We LOVE our Kia Optima we purchased in May 2014 from Rusty Wallace Kia in Morristown. Harvey was an awesome salesman who got the job done quickly, eff We LOVE our Kia Optima we purchased in May 2014 from Rusty Wallace Kia in Morristown. Harvey was an awesome salesman who got the job done quickly, efficiently, and we left knowing we got a great deal and that we had gotten exactly what we wanted for our trade. We recently visited the service department last week for our first service appointment on our new Kia and were amazed with how quickly we were in and out. The lounge is awesome with comfortable seating, clean restrooms, free coffee, TV, and magazines. Everyone is so friendly and we feel right at home when we're there. The service department explained everything they had done when they were finished, provided us with paperwork we could keep so that we had record of our service, and the price was exactly what they had told us to expect. 5 stars aren't even enough to give this dealership! More

Amazing! I just recently purchased my 2nd KIA Sorento from Rusty Wallace Cadillac GMC KIA in Morristown . I absolutely love the Sorento. I love the gas milea I just recently purchased my 2nd KIA Sorento from Rusty Wallace Cadillac GMC KIA in Morristown . I absolutely love the Sorento. I love the gas mileage and the comfortable ride. Danny Cody and Mr. Norton both worked with my husband and myself to give us the best deal possible and they did not disappoint. I always had my other Sorento serviced at the Dealership and the staff has always been very courteous and I look forward to the same exceptional service with my new Sorento. The waiting area is very comfortable or you can browse the lot while you wait on your vehicle to be serviced. I highly recommend Rusty Wallace Cadillace GMC KIA in Morristown to anyone who is looking to purchase a great vehicle and wants a no pressure/hassle buying experience. You will always be treated with kindness even after the sale. Thank you again Danny Cody and Rusty Wallace Staff. More

like always a good experience,Thank you Rose Russell Rusty Wallace had to find the color that I wanted, and they delivered exactly what I wanted , all my concerns were handled in a very polite and respec Rusty Wallace had to find the color that I wanted, and they delivered exactly what I wanted , all my concerns were handled in a very polite and respectful manner,I have always traded Vehicles here and was not disappointed with the friendliness and help of the staff. I love my new Kia Sedona.Thank you to all the people that helped make this a good experience. More

Great Buying and Service since 09 wouldn't go anywhere else. I would recommend Rusty Wallace Cadillac GMC Kia in Morristown ,Tenn. I purchased a new 2009 Kia Optima I have always been treated with respect , any I would recommend Rusty Wallace Cadillac GMC Kia in Morristown ,Tenn. I purchased a new 2009 Kia Optima I have always been treated with respect , anytime I had a question or concerns there was always someone to answer my question all the staff are wonderful and friendly and helpful when I take my Kia in for service I am always meet with smiling faces and kind words. All I know to say is Love Rusty Wallace Cadillac GMC Kia would recommend this dealership to anyone who's interesting in purchasing a new or used vehicle. kudos to the employees .. , More

Great buying experience When in to just look around but found the sales service to be more than helpful to make my experience a pleasant one after all the help they they offe When in to just look around but found the sales service to be more than helpful to make my experience a pleasant one after all the help they they offered me and my family on the purchase of my new vehicle I will in the very near future buy from them once agin I have to say this the service department you just can't find a better team treated every time with courtesy and professionalism they even found things I had no idea about and offered to fix it now tell me this how many dealers have that kind of integrity and professionalism not many thx Rusty Wallace Cadillac GMC Kia More

My Dream Sedona I knew exactly which van I wanted. The people at Rusty Wallace went out of their way to find my van in Georgia and brought it to their dealership fo I knew exactly which van I wanted. The people at Rusty Wallace went out of their way to find my van in Georgia and brought it to their dealership for me. It is just beautiful and has all the options that I wanted. I never knew you could ask for what you want and they will find it for you. Everyone was so helpful and friendly and made buying a car a lot less stressful. I am so happy with my van and they gave me a great deal! I would definitely recommend Rusty Wallace Kia to anyone. More

Buyer beware I bought a 2004 ford f-250. 1. They lied said it was a one owner, it wasn't 2. They do not inspect trade in's, clock spring in steering wheel is sho I bought a 2004 ford f-250. 1. They lied said it was a one owner, it wasn't 2. They do not inspect trade in's, clock spring in steering wheel is shot, which cause the horn and cruise control not to work..I should have check that as well...So make sure you inspect every inch of it cause they don't, I found out by checking the codes,,,,They could have done the same. 3. Waited 3 weeks on a title that wasn't in my name, now I'm off to DMV my guess they didn't have the title.. I would never buy another vehicle from this dealer, very big mistake on my part... After talking with the dealership, nothing was resolved.. Again I stand by what I say... More

not professional at all let me start by saying I have had my cars serviced here for a few years. the service has always been good. so at the first of the year we bought a let me start by saying I have had my cars serviced here for a few years. the service has always been good. so at the first of the year we bought a 2013 kia Sorrento that we where happy with. so considering I have had such good experience so far went back to buy a second car. I have never been so upset in my life. work on a deal for a few days didn't think I could get what I wanted. so I call them to tell them that I was not going to buy. so they said they would give it to me at the price I wanted. so I went by they had one but it was the wrong color. I said if I was going to go in debt I had to get what I wanted. they found one I was so happy thought I was getting the car of my dreams. They said it would be a few days until they could get it in. they said I could drive the other one until they got it in . Ok great I said so we went to the back switched all my stuff out of my car. went to finance office found out it was a leases which I did not want thought I was buying the car . so terry the finance person went to get manger. so he came in got in my face and said I was wasting his time and I new what I was doing I said no I did not know it was a leases. he made some comments I said I was done walked out. he told my sales person to go get my car. so I walked outside he followed me kept making comments. I went to where the cars where parked to switch my stuff back. at this time I was late for work . I told the guy he needed to back up and let me get my stuff and leave I don't no what he was thinking. I don't no if I ever been so embarrassed in my life.so then I guess he realizes how far it has went. he did apologized to me told me take the car go to work come back on Monday to get everything lined out which I did. went back on Monday got my car and left. his name was Dennis I think he was the gm. I don't think I will ever go back. which is sad because they have a great service dept. I will tell every one I know my story because I don't want anyone to feel the way I did that day.one of the worst days I have had in a long time. I hope this helps someone in their decision in where to buy a car. More