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Rusty Wallace Cadillac GMC Kia
Morristown, TN
1,141 Reviews
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October 20, 2016
oil change the only place we take our vehicles I have bought 2 cars from Rusty Wallace Cadillac the service is GREAT and FRIENDLY Excellent and Trustful People the only place we take our vehicles I have bought 2 cars from Rusty Wallace Cadillac the service is GREAT and FRIENDLY Excellent and Trustful People More
by M J Fox
Employees Worked With
Charlie Coffey
October 19, 2016
Great dealership I called Friday about warning light on in car. Matt scheduled appointment for Monday. I arrived at 8 a.m. and spoke with Matt. He wrote up car, and 45 I called Friday about warning light on in car. Matt scheduled appointment for Monday. I arrived at 8 a.m. and spoke with Matt. He wrote up car, and 45 minutes later it was done. Service was great. The dealership was spotless, and bathroom was very clean. Coffee waiting. I will be back!! More
by Jack
Employees Worked With
Matt Helton
October 19, 2016
Great Customer Service My experience with the customer service at this dealership has been wonderful. We have used the service department for 5 years and have no complaints. My experience with the customer service at this dealership has been wonderful. We have used the service department for 5 years and have no complaints. More
by Ashley.Roach
Employees Worked With
Don Forward
October 19, 2016
Nice dealership The employees are super nice and helpful. I left happy. I would recommend this dealership. They have a good selection of cars and trucks in their lot The employees are super nice and helpful. I left happy. I would recommend this dealership. They have a good selection of cars and trucks in their lot and the employees are patient and understanding. More
by Jennifer Harris
Employees Worked With
Terry Talley, Rebecca Waldroup
October 18, 2016
Very nice Got oil change .was in and out very fast.everyone was very nice I would recommend this place to my friends .in fact I have to several people and they Got oil change .was in and out very fast.everyone was very nice I would recommend this place to my friends .in fact I have to several people and they bought cars there. More
by McGhee,mj 43
Employees Worked With
Matt Helton
October 17, 2016
Service Team is great Service team at Rusty Wallace is very helpful, courteous and professional. Appointment schedule is on time and they explain and answer whatever quest Service team at Rusty Wallace is very helpful, courteous and professional. Appointment schedule is on time and they explain and answer whatever questions I have. I always feel at ease when getting vehicle serviced at Rusty Wallace. More
by chris 044
Employees Worked With
Matt Helton
October 16, 2016
able to perform all the work in a timely fashion.. The service was very good at this dealership. They were able to do everything in less than an expected time. The did a recall and oil change that I ha The service was very good at this dealership. They were able to do everything in less than an expected time. The did a recall and oil change that I had first requested and were able to add on a front brake job and still get it done in the allotted time............ More
by kia2011
Employees Worked With
Matt Helton
October 14, 2016
love my Terrain I never thought I'd be able to buy me a vehicle that I actually wanted more less one that I would just absolutely love. I contacted Trista through a f I never thought I'd be able to buy me a vehicle that I actually wanted more less one that I would just absolutely love. I contacted Trista through a facebook post on Friday the 7th. She contacted me the next morning and scheduled an appt to come in on the 10th at 9am. I was met walking in the door by Scott, who was such a sweetheart. I had my 9 month old with me and he was even playing peek a boo with her. Everyone kept walking by to look at her and stopped to say hi and was just so friendly. The sales manager Tommy was even walking around the showroom with her. Its not everyday you find a dealership with so many friendly down to earth good hearted people. Although i was there half the day, I drove off in a 2014 Terrain which I absolutely love. It runs great, the interior and exterior is in perfect condition, my daughter loves all that room in the back seat. I have plenty of room for everything. It was the only thing I test drove cause they brought me the perfect choice from the get go. I didn't have to spend half the day driving around different vehicles. They found me something safe for my daughter, her car seat fits perfect, and there is plenty of room for others. They even washed it for me before i drove off the lot even though it wasn't dirty. But they made sure it was shining. My payments are affordable and very reasonable for the SUV. All of the staff were fantastic. Scott explained everything about the SUV and answered any questions I had. The staff was very knowledgeable and caring. More
by Brandi
Employees Worked With
Scott Liparato, Terry Talley, Tommy Lane, Tiffany Maxwell
October 14, 2016
Very friendly.explained everything to me even when I had Great knowledge of the services they offer...there time of fixing my car was done in a very timely manner..very clean waiting room while I walted.I ha Great knowledge of the services they offer...there time of fixing my car was done in a very timely manner..very clean waiting room while I walted.I have been here a few times and everytime enjoyed my vist More
by Vicki Finnell
Employees Worked With
Matt Helton
October 14, 2016
Vent replacement The passenger side a.c. vent would buzz when on a slightly rough road. When I went in for an oil change, I mentioned the problem to the service writer The passenger side a.c. vent would buzz when on a slightly rough road. When I went in for an oil change, I mentioned the problem to the service writer. When the oil change was done, he informed me that they had ordered the part. It was in a couple of days later. Replacement was installed in less than 1/2 an, hour, and they had estimated 45 minutes to an hour.... I'm very pleased. More
by Charlie
Employees Worked With
Matt Helton
