
Rusty Wallace Cadillac GMC Kia
Morristown, TN

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Oil change review The visit to the Kia dealership went very well. We went in for a scheduled oil change appt. We have & will continue to get our service done with yo The visit to the Kia dealership went very well. We went in for a scheduled oil change appt. We have & will continue to get our service done with you guys. Thank you. Connie Walker. More
customer service great and friendly and excellent service. body shop did wonderful repair work and had car back when promised.if need be , will use the body shop again great and friendly and excellent service. body shop did wonderful repair work and had car back when promised.if need be , will use the body shop again if needed. More
was for a recall part well i went in for a recall for my kia car i had gotten an appt pretty quickly the only problem was the part for the recall came broken to the dealers well i went in for a recall for my kia car i had gotten an appt pretty quickly the only problem was the part for the recall came broken to the dealership so that they couldnt put the part in at the time i was there but they were very nice about it and told me they would reorder the part and let me know when it came in More
Oil change Always do a great job on my kia optima. Good service when I go for scheduled maintenance and oil changes. Would definately refer to my friends. Always do a great job on my kia optima. Good service when I go for scheduled maintenance and oil changes. Would definately refer to my friends. More
Got me in and out before expected. I was able to get an appointment set up for an oil change. Following this I received a call back from the Rusty Wallace service department saying tha I was able to get an appointment set up for an oil change. Following this I received a call back from the Rusty Wallace service department saying that an earlier time slot had opened and asked if I would be interested. This worked much better for me. Service was top notch. Thanks More
Oil change The people at Rusty Wallace take good care of my 2013 Kia Soul. My appointment lasted about an hour. They changed the oil & rotated the tires. The sta The people at Rusty Wallace take good care of my 2013 Kia Soul. My appointment lasted about an hour. They changed the oil & rotated the tires. The staff was nice & so was the waiting room. More
Excellent help I had to have the broken driver's door handle replaced. The parts and service department treated me as a friend and neighbor. and did an excellent jo I had to have the broken driver's door handle replaced. The parts and service department treated me as a friend and neighbor. and did an excellent job. They were extremely courteous, and did an excellent job on the replacement. More
Paul Ailey...Good service Went for a oil change. Service manager checked and found out that there was some recalls on some parts on my car. I was told how long it would take to Went for a oil change. Service manager checked and found out that there was some recalls on some parts on my car. I was told how long it would take to replace parts. I was called when my car was ready. I liked that they checked and found about the recalls. My car is a 2007 and I have been taking it to Rusty Wallace Cadillac after I bought it 5 years ago. I will always take it there while I own it. More
Always wonderful service Bought my Kia Optima here in March 2016, have had my oil changes and all service needs done at this dealership. Every time I visit I am greeted v Bought my Kia Optima here in March 2016, have had my oil changes and all service needs done at this dealership. Every time I visit I am greeted very promptly and enjoy my time. Constantly making sure I'm good and okay. :) Thank you! More
Quality of service I have always been satisfied. They really helped me in every way to get the car I wanted and their customer service has always been a plus for me. The I have always been satisfied. They really helped me in every way to get the car I wanted and their customer service has always been a plus for me. They take good care of their customers and I would highly recommend! More