
Rusty Wallace Cadillac GMC Kia
Morristown, TN

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Great and helpful they went to lengths to hel me. I think they were helpful and nice and helped me with all my finances needs and made sure I got a car. They had excellent customer service. Tiffany Ge I think they were helpful and nice and helped me with all my finances needs and made sure I got a car. They had excellent customer service. Tiffany Gentry More
Excellent customer service! Short wait time and very friendly staff! Duane is the best! Very helpful and explains what needs to be done and has been done every visit ! Short wait time and very friendly staff! Duane is the best! Very helpful and explains what needs to be done and has been done every visit ! More
Great place! Bought my Kia Sedona and have all service performed at this dealership. Highly recommend having service completed at the dealership. Everyone is willi Bought my Kia Sedona and have all service performed at this dealership. Highly recommend having service completed at the dealership. Everyone is willing to help More
Good experince always I have always been very pleased with this dealership when I had to go to the service dept. Always very friendly and quick to do the service on my car I have always been very pleased with this dealership when I had to go to the service dept. Always very friendly and quick to do the service on my car, whether a recall or just an oil change. Would recommend them. More
My car didn't even make it to the 90 inspection I purchased a used honda element with 56K on it. Should be a great little car. The day I made my second payment my check engine light came on. When I I purchased a used honda element with 56K on it. Should be a great little car. The day I made my second payment my check engine light came on. When I purchased my car they told me they have a 90 inspection that comes with my car. So I call the dealership and tell them it's missing very bad and the check engine light is on. They tell me to bring it in and they run a test on it and sure enough somethings wrong. The throttle position sensor is bad and needs replacing...remember I said they have a 90 inspection that comes with the car so I'm thinking I'm covered and they will fix it at no charge to me, Nope they tell me that its my responsibility to pay to fix it and the part alone is $325. To say I'm very disappointed in this Rusty Wallace dealership is a understatement! Would I purchase from them again. No way!!!! what's the use in your 90 inspection. It's more like bring your car back to the dealership that sold you a car with something wrong with it and we will tell you what needs to be fixed so you can pay our service department to fix the car you just bought. No thanks!!!! More
Loved darrick Darrick was amazing, he u derstood what i wanted ,nedded and cared about my opionions. I would recommend him anytime.... Great person and very caring. Darrick was amazing, he u derstood what i wanted ,nedded and cared about my opionions. I would recommend him anytime.... Great person and very caring. More
oil change the service i received at rusty wallace was very good i didn't have a problem when i came in they are always helpful thank you the service i received at rusty wallace was very good i didn't have a problem when i came in they are always helpful thank you More
Great service! This was a great experience! My car was ready as expected and the dealership has a nice waiting area. My service was explained in good detail to me. I This was a great experience! My car was ready as expected and the dealership has a nice waiting area. My service was explained in good detail to me. I would and will return to this location!!! More
Service review Excellent customer service, nice clean environment, friendly staff, plus it was quick. I will definitely be back! I will also recommend that my family Excellent customer service, nice clean environment, friendly staff, plus it was quick. I will definitely be back! I will also recommend that my family and friends go here for all their service needs or to purchase a vehicle! More
A great place that will take care of you. I have been doing business with Rusty Wallace Kia for the last six years and I have never had a single problem. To me that speaks for its self the sta I have been doing business with Rusty Wallace Kia for the last six years and I have never had a single problem. To me that speaks for its self the staff is always ready to help any way they can and answer your questions or what ever they can do. I have sent several of my friends to do business with them and have never had a single complaint. More