Rusty Wallace Cadillac GMC Kia

Very Accommodating Upon the purchase of my New Kia K dealt with many employees, all of which were very helpful. Sales team worked hard with me. Service team was ex Upon the purchase of my New Kia K dealt with many employees, all of which were very helpful. Sales team worked hard with me. Service team was extremely helpful. More

Oil Change I took my Acadia to Rusty Wallace GMC for an oil change. The service garage took me in early. It was clean and the service was professional. I wait I took my Acadia to Rusty Wallace GMC for an oil change. The service garage took me in early. It was clean and the service was professional. I waited as they finished the oil change and someone personally came to get me out of the waiting lobby rather than screaming my name over a PA system. I would definitely recommend this location to anyone for service! The prices were affordable as well and comparable to other oil change locations in the area. More

Recommend dealership No matter the reason for my visit, everyone is always prompt to my attention and very friendly. They have always been up front about what is needed to No matter the reason for my visit, everyone is always prompt to my attention and very friendly. They have always been up front about what is needed to keep my vehicle running in tip top shape because I do a lot of traveling for work. More

Great service I have been a customer for a few years now. O have always had a great experience! From when i bought my vehicle through many oil changes, it has alway I have been a customer for a few years now. O have always had a great experience! From when i bought my vehicle through many oil changes, it has always been pleasant. More

Happy I was very happy with my experience at Rusty Wallace, the service received was very professional and quick, we had our dog with us and the employees o I was very happy with my experience at Rusty Wallace, the service received was very professional and quick, we had our dog with us and the employees offered us water for him, I thought that was kind! More

Oil change I was very satisfied with service department. I was able to schedule an oil change online that morning an take car 2 hours later for service. Staff wa I was very satisfied with service department. I was able to schedule an oil change online that morning an take car 2 hours later for service. Staff was very friendly and service was completed in about 30 minutes from time I arrived. More

Service appointment Staff is always friendly and helpful, and while my car is fairly new, all dealings with the staff at this dealership have been great! Would highly rec Staff is always friendly and helpful, and while my car is fairly new, all dealings with the staff at this dealership have been great! Would highly recommend! More

Kia Service Fast and friendly service,oil change and tire rotation in less than an hour.I would recommend Rusty wallace kia to anyone looking to buy, the service Fast and friendly service,oil change and tire rotation in less than an hour.I would recommend Rusty wallace kia to anyone looking to buy, the service is great. More

Service on my BMW Great service. Excellent and friendly staff! Very reasonable price on servicing my BMW. Outstanding customer service. Services my car like it was thei Great service. Excellent and friendly staff! Very reasonable price on servicing my BMW. Outstanding customer service. Services my car like it was their own.Great people. More

Disappointed I purchased a 2013 Kia Sorento on April the 6th. Soon after I became Very disappointed with the car. Two days after the purchase I noticed a str I purchased a 2013 Kia Sorento on April the 6th. Soon after I became Very disappointed with the car. Two days after the purchase I noticed a strong burning plastic smell. My husband checks the oil and not a drop! We put oil in thinking the service department for some silly reason forgot to put oil in the car they just sold me. We keep a close eye on it and learn The car was using 1 to 2 quarts of oil a week and continues to smells like burning oil or plastic , and it now stalls at Red lights like it's choking . Then about 3 weeks after the purchase we find out KIA just issued a recall on my car. We were very relieved to hear this and decided to keep the car since the issues will be fixed now . So I took it in to have it serviced for the recall and they said it passed the recall and nothing was wrong with the car .Then I was told I had to pay $90. dollars a hour to diagnose what the problems are with the car I'm currently having that I just purchased on April the 6th. After looking at the specifics of the listed recall i find that these very symptoms are part of the recall ! So your tellimg me there is a recall for the very things that are happening with my car but it passes inspection ?! Really ! So I ask... at least tell me why its burning so much oil ? He tells me that it had the wrong dip stick on the car and that can cause it to use excess oil...lol... So I ask then should the dip stick issue been resolved or caught by inspection ? And this guy proceads to tell " I don't know , they should have " . VERY DISAPPOINTED!!!! We plan to call a Kia service representative to further our complaints. And we will never buy or do business here again!!!!!! More