Rusty Wallace Cadillac GMC Kia
Morristown, TN
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Brenda Deal service I have taken my car to Rusty Wallace ever since I move. They are very efficient and always are on time. I never have to wait very long. I can call and I have taken my car to Rusty Wallace ever since I move. They are very efficient and always are on time. I never have to wait very long. I can call and get an appointment when I need it. Their waiting area is clean and has snacks of all kinds. They let me know if something is wrong with my car. They are friendly and helpful. More
Great Service! Service guy Matt patiently listen to concerns about car issue. Received two calls to keep me updated. In the past i did not receive a call when work w Service guy Matt patiently listen to concerns about car issue. Received two calls to keep me updated. In the past i did not receive a call when work was finished. Glad they did this visit. Good service. More
Exceptional service Duane always goes above and beyond to make my service experience perfect! Awesome service department and Duane is the reason things run so smooth with Duane always goes above and beyond to make my service experience perfect! Awesome service department and Duane is the reason things run so smooth without any issues! Thank you so much! More
Fast and good did a great job on our service fast and did a great job told us everything they were going to do before hand and even cam out to check on me than so m did a great job on our service fast and did a great job told us everything they were going to do before hand and even cam out to check on me than so much More
Engine light My engine came on and I was having a hard time figuring out what could be wrong. So I went straight to Kia and they fixed me right up and didn't take My engine came on and I was having a hard time figuring out what could be wrong. So I went straight to Kia and they fixed me right up and didn't take all day only 1 hour and half and didn't give me the run around about it. Makes me appreciate them more. More
Great Service Had my oil changed Monday. The service dept was very professional, fast and reasonably priced. The customer service I received was excellent. I wil Had my oil changed Monday. The service dept was very professional, fast and reasonably priced. The customer service I received was excellent. I will return again to have more work done in the future. More
Amazing Awesome Service Service and Staff Superb..... after a horrible nightmare dealing with Incompetent Knoxville cadillac dealer, IT was such a pleasure dealing with this Service and Staff Superb..... after a horrible nightmare dealing with Incompetent Knoxville cadillac dealer, IT was such a pleasure dealing with this dealership and staff. Fixed my issue under warranty with no hesitation. Car runs like new.... treated me so fantastic gave me courtesy car to use "new CTS Cadillac... More
GREAT EXCELLENT SERVICE. I WAS INFORMED EACH DAY OF THE PROGRESS OF MY TRUCK REPAIR BY (MAT ) . IMPRESSIVE.!!!! ALSO THE REPAIR TECH ( DON F.) DID A GREAT J EXCELLENT SERVICE. I WAS INFORMED EACH DAY OF THE PROGRESS OF MY TRUCK REPAIR BY (MAT ) . IMPRESSIVE.!!!! ALSO THE REPAIR TECH ( DON F.) DID A GREAT JOB ON THE REPAIR. THANKS OS MUCH. More
great job brought my GMC truck in for recalls. Staff at Rusty Wallace did a great job. Staff is always courteous and friendly. they are the best. brought my GMC truck in for recalls. Staff at Rusty Wallace did a great job. Staff is always courteous and friendly. they are the best. More
Prompt and courteous The young man that did the service on my vehicle could not have tried any harder to find and fix the issue. He didn't just try to appease me and not f The young man that did the service on my vehicle could not have tried any harder to find and fix the issue. He didn't just try to appease me and not fix the problem. He went right to work and explained the steps he took to fix the problem.I, however, do not remember his name. Duaine, who scheduled my appointments was very kind and courteous each time we talked with him also. Couldn't have been treated any more respectful. More