Back

Rusty Wallace Cadillac GMC Kia

Morristown, TN

not yet
rated
1,141 Reviews

300 King Avenue

Morristown, TN

37814

Directions

By Type

Showing 1,141 reviews

April 13, 2011

What I like about leaving my car with the service department is that I know it is in good hands. I can go have a cup of coffee, read a magazine and relax while the work is taken care of to my satisf More

by sgttony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service check-in desk
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your service visit! It is so good to hear how much you enjoy your time with us, and next time you drop in, as always, the coffee will be on us!

February 24, 2011

We had bought a Kia Spectra from the dealership in 2009. In early February 2011, my roommate was in an accident and her Kia Spectra was totaled. We went into the dealership looking for a replacement vehicl More

by jenroo0920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Stacy, Lisa (finance)
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Althougth the reason you ended up coming to see us is a misfortunate one, we could not be more honored to have earned you as our customers. We are also very happy we were able to help your roommate out with minimal hassels, which is always our goal! Thanks again!

January 20, 2011

We were waited on by an outstanding salesman (Tommy), I'm sorry that I cannot remember his last name, but he was very personable and courteous to my wife and I. He was prompt and helpful...the service was fa More

by bubbantrubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you Mr. and Mrs. Smith! It was a great pleasure for all of us to work with you and we could not be any prouder to have won your business. If there is anything we can do for you moving forward, please just let us know!

January 18, 2011

Rusty Wallace Cadillac GMC Kia went above and beyond in the service they offered...We had went to 7 dealers, different vehicle makes and no one could even come close to RW or even talk to us....The interne More

by Hicksell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy and Jon
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for sharing your experience with us! We just wanted to let you know that we could not be more pleased that we were the dealership to go the extra mile and win your business. We could not appreciate your business or the drive it took you to see us more!

January 17, 2011

I went to Rusty Wallace Morristown because I wanted to be able to see the GMC Terrain and KIA sportage side by side for myself. The people at Rusty Wallace KIA really treated me well. I often have people ask More

by ebaythomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Moore and Steve in Finace
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your visit and we hope you continue to come and see us here in Morristown with any of your vehicle needs. It is our goal to continue to provide you with the same great experience that coming to us has been in the past!

December 07, 2010

I worked with Terry Talley when I bought my 2011 Kia Sorento. Terry was a great asset every step of the way. He made sure that I had considered everything about the car in which I was interested . . . More

by jfleming52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Talley
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thanks so much Jason! We had a great time working with you and it is so great to hear about Terry going the extra mile for you. We hope that we continue to surprise and delight you everytime you visit us here at Rusty Wallace.

October 27, 2010

My overrall experience with Rusty Wallace Cadillac GMC Kia was great. The associates at the dealership were nothing but nice and friendly. The business manager Lisa Helton showed me everything I needed More

by mattnelson37860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Helton
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We are so happy we were able to help you in making your purchase and just wanted to let you know that we appreciate not only your business, but your kind review. We hope to continue serving you for many years to come!

October 24, 2010

We just recently purchased a new Kia at this dealership and were so pleased.Everyone was friendly and helpful.Our salesman was great and was eager to show and explain each vehicle that we wanted to see.Whe More

by shan70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Norton(sales) and Lisa (finance dept)
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

So glad we were able to help you in your buying experience, and we thank you so very much for choosing to purchase from us. We could not be more pleased to hear about your experience with us and just wanted to thank you again for all your time with us.

October 15, 2010

Recently move to the area, looking for a good place to have our Kia serviced. Went to Rusty Wallace Kia in Morristown. Good service and friendly associates. Wasn't happy with the dealership from where w More

by cmleath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamatha salmons
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We just wanted to let you know how proud we are that you have choosen our service department to entrust your Kia to. We promise to do all in our power to make every visit as pleasant as your first!

October 15, 2010

Great overall experience. Terry was very knowledgable and wonderful to work with. Best car buying experience ever. All of the staff were friendly and knew thier products very well. Everyone was willing to as More

by Twinkie2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Talley
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

First of all, thank you so much for making the trip to our dealership from Johnson City. We really do appreciate you coming all this way to see us. We would also like to thank you for your business and to let you know we will be here for you if you need anything moving forward!

...
114