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Rusty Wallace Cadillac GMC Kia

Morristown, TN

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1,141 Reviews

300 King Avenue

Morristown, TN

37814

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Showing 1,141 reviews

March 28, 2012

When we entered the dealership, we were greeted by friendly employees that were willing to listen to what we wanted in a car. They didn't try to push into buying something we that we felt wasn't our t More

by Jnidiffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilder, Kiki Ramos
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

It is so great to hear your honest and kind words! We are so glad we could help you out and we hope we are only able to continue to serve you in the future. Thank you also for your recommendation! It means a lot to us!

February 13, 2012

I take my Kia's to Rusty Wallace because the people are friendly and I also want a certified Kia service dept working on my cars. The work needs to be of quality to me because I hope that if I need work do More

by ssgpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and Dwayne in Service Dept.
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Mr. Peterson we are all so please to continue to help you and that you allow us to take care of your Kia's! We can only hope to continue to be able to take care of you in the future. Your business does mean a lot to us.

November 22, 2011

I brought my Kia Spectra to the dealership via an 8am appt. They took me in right away and did my oil change and 27 point check or 360 check. they rotated my tires as well and also fixed a problem with More

by ssgpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and other service people
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your awesome review Robert. We do try to always be as fast and efficient in our service department and are glad to have you point out this shining example of how hard our service team works. Thanks again!

November 20, 2011

My visit this time was for an oil change, tire rotation, and a recall - my second time at this dealership for that and they had me in and out in under an hour both times. We bought our Sorento from Danny C More

by melody216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your kind words! Danny as well as the service team really appreciate your recommendations and will undoubtedly be please to hear your review! Thank you again for all of your business.

November 10, 2011

I have traded with Rusty Wallace since the early 1190's and have not bought a car from anyone else. Artis Heath is always a great person to deal with and does not attempt to pressure you but is always wil More

by adalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Heath
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

It was so great to hear about your experiences with our dealership and I am certain Artie will appreciate your kind words. We can not thank you enough for your business and we hope to continue our realationship for many years to come.

October 04, 2011

Traded in a perfectly great Cube (I loved it - wife loathed it) for a new 2011 Soul+. She is now ecstatic with something she originally wanted 2 years ago. Stacy at RW Kia sent me a nice video of the More

by msandlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We were all so happy to be able to help you out! It was great that we were able to help put together your dream of owning a Kia Soul and we are also glad we were able to make it stress and hassle free. If you need anything moving forward just let us know!

September 19, 2011

I made 3 trips to the dealership,first time wasnt I made 3 trips to the dealership,first time wasnt bad,Second time never even got shown any cars,Third time I told you I had financing at my own bank, More

by martha drum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis,And Talley
Oct 03, 2011 -

Rusty Wallace Cadillac GMC Kia responded

We were greatly disappointed we could not accommodate Ms. Drum with a vehicle that fit her credit union's criteria. While a great deal of effort was put into getting an approval for Ms. Drum, our communication with her regarding these efforts could have been better. We wish Ms. Drum the best in finding the vehicle she wants most with a loan a lender will see fit to furnish.

August 30, 2011

All of the individuals that we met and spoke to were very professional and courteous. They were able to answer all of our questions and if they needed to were quick to find answers from others. Auto buying More

by mommabarnard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
four
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you very much for your Five-Star Review. We all appreciate your kind words. We are so glad we could make your experience as enjoyable as possible. Your recommendations also mean a lot to us and we thank you for trusting us with your car buying needs!

August 09, 2011

The people at the dealership were very friendly and done a great job of making me feel welcome and also did great work in a timely fashion and kept me up to speed on everything that was going on. More

by hollyfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your great review of our service team! We are so happy we were able to take care of you and your vehicle and hope to live up to these excellent standards in the future.

August 08, 2011

I am very happy with my purchase, I would recommend this dealership and sells person to my friends and family. I had a great sales person!!! More

by tommy bartel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
adam barnhill
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your sterling 5 star review! We hope that we are able to only help you moving forward and we really do appreciate your recommendation.

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