Rusty Wallace Cadillac GMC Kia
Morristown, TN
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When we entered the dealership, we were greeted by friendly employees that were willing to listen to what we wanted in a car. They didn't try to push into buying something we that we felt wasn't our t friendly employees that were willing to listen to what we wanted in a car. They didn't try to push into buying something we that we felt wasn't our taste in cars. They were very easy to work with in helping us obtain a car at an affordable deal that made all parties happy. We passed 3 other dealerships and traveled over 80 miles to specifically go to this dealership because we had heard how great they are to their customers. It was well worth the distance. I will recommend all my friends that are interested in buying a car to Rusty Wallace Cadillac GMC Kia. More
I take my Kia's to Rusty Wallace because the people are friendly and I also want a certified Kia service dept working on my cars. The work needs to be of quality to me because I hope that if I need work do friendly and I also want a certified Kia service dept working on my cars. The work needs to be of quality to me because I hope that if I need work done they know what they are doing. I know that Rusty Wallace is that. The service is great to me because they will talk to you and make sure that everything was done that you wanted, no more no less. The price is a little high but they send me coupons and things to give me a break and I like that! Thank-you Rusty Wallace Kia. Robert Peterson More
I brought my Kia Spectra to the dealership via an 8am appt. They took me in right away and did my oil change and 27 point check or 360 check. they rotated my tires as well and also fixed a problem with appt. They took me in right away and did my oil change and 27 point check or 360 check. they rotated my tires as well and also fixed a problem with my TPM. Had me home at 9am. Great! Robert More
My visit this time was for an oil change, tire rotation, and a recall - my second time at this dealership for that and they had me in and out in under an hour both times. We bought our Sorento from Danny C and a recall - my second time at this dealership for that and they had me in and out in under an hour both times. We bought our Sorento from Danny Cody in February. That was a great experience as well - I always hated going to car dealerships and we weren't actually sure we were ready to buy, but they made our experience smooth and pleasant. Everyone I've talked to at this dealership has been so friendly and so helpful and willing to help. They really care about me and what I need. They also provide a warm and relaxing waiting area. I have been to another dealership for similiar issues and the difference was daylight and dark. All of my business will be going to Rusty Wallace Kia!! More
I have traded with Rusty Wallace since the early 1190's and have not bought a car from anyone else. Artis Heath is always a great person to deal with and does not attempt to pressure you but is always wil and have not bought a car from anyone else. Artis Heath is always a great person to deal with and does not attempt to pressure you but is always willing to assist and talk with you; answering any and all questions. Most of the staff is friendly although I have not ever spoken with the owner, I have seen him in the dealership. They have a new business manager named Dough who was very friendly also. I would recomend this dealership to anyone. I have sent many people that I work with and other family members to Rusty Wallace also. More
Traded in a perfectly great Cube (I loved it - wife loathed it) for a new 2011 Soul+. She is now ecstatic with something she originally wanted 2 years ago. Stacy at RW Kia sent me a nice video of the loathed it) for a new 2011 Soul+. She is now ecstatic with something she originally wanted 2 years ago. Stacy at RW Kia sent me a nice video of the available car. I did my homework online so I know where I needed to be with a leftover car regarding financing. Josh and Jarrod got it close but did let us take the "puppy dog" home for a day and a half to consider. I was more impressed with the Soul now than I was 2 years ago. Next day Josh and Jarrod then made us a better deal than I imagined and couldn't refuse. Josh went over the whole car amenities and even set up the Bluetooth to our cell phone. Was impressed that we didn't get the hard-sell "good cop - bad cop" scenario as at other local dealers and they even let us test drive it without a tag-a-long salesman. Was also impressed with the customer area that wasn't tucked away in a corner or part of a drafty parts department. Would definitely consider purchasing my next car/truck there. More
I made 3 trips to the dealership,first time wasnt I made 3 trips to the dealership,first time wasnt bad,Second time never even got shown any cars,Third time I told you I had financing at my own bank, I made 3 trips to the dealership,first time wasnt bad,Second time never even got shown any cars,Third time I told you I had financing at my own bank,Was told they would show me a car,but never did. Was told they would call next day,Havent from them yet.When I call MR>TALLEY was going to call next day after he got in to work,I had to call him.So if you dont want to sell cars why do you act like it???? I told Mr.Talley what the bank officer had told me,how much I could pay for the car,how long it would finance for and even what my payments would be a month.Still nothing from anyone.Oh excuse me Mr.Talley did tell me that we cant finance you.Im not stupid but if you cant give me any information on what im suppose to finance then how can I go and tell the bank what im trying to buy????????? Martha Drum More
All of the individuals that we met and spoke to were very professional and courteous. They were able to answer all of our questions and if they needed to were quick to find answers from others. Auto buying professional and courteous. They were able to answer all of our questions and if they needed to were quick to find answers from others. Auto buying has never been anything but a chore until this experience and the treatment and attitudes that were exhibited made what was once a "chore" a delight. We would not hesitate to recommend Rusty Wallace Cadillac GMC Kia to any of our aquaintenances. More
The people at the dealership were very friendly and done a great job of making me feel welcome and also did great work in a timely fashion and kept me up to speed on everything that was going on. a great job of making me feel welcome and also did great work in a timely fashion and kept me up to speed on everything that was going on. More