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Rusty Wallace Cadillac GMC Kia

Morristown, TN

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1,141 Reviews

300 King Avenue

Morristown, TN

37814

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Showing 1,141 reviews

August 02, 2012

This was by far the easiest purchase I have made at a dealership. Everything from trade, finance, test drive, to sales person was wonderful. The only bad thing was my windows were streaked, but I think More

by amy.arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Hayes
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We just wanted to thank you for your excellent review and to let you know that if there is anything we can do to help just let us know! We would love to take a look at those windows and see if there is any way we can help! Thanks again!

August 01, 2012

I gave this review because this car salesman was very informative, friendly, down to earth, and treated me with respect. He deserves a great review. More

by carrisaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Heath
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for your great review of Artie! He truly is a great asset to our sales team and certainly our go to on anything Cadillac!

July 29, 2012

I have always had good service at Rusty Wallace KIA. The personnel is very friendly, helpful and answers all my questions. They are very good about accomodating the schedule for their customers. More

by rlnanni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We are so proud of our service team and it is great to hear they are going above and beyond to help you! Thank you so much not only for your business but also your fantastic review!

July 28, 2012

Employees are always cheerful an helpful. Get my appointment at my convenience. Dealership always clean, including bathroom. Coffee hot and fresh. Am kept up on the progress of my vehicle service More

by radtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Arnold
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your great review and also your continued business. It is our pleasure to take care of you and your vehicle in our service department and we look forward to taking care of you in the future.

July 25, 2012

FRIENDLY, PROFESSIONAL, NO WAITING, HONEST SALES, DANNY DID A GREAT JOB SHOWING US ALL THE OPTIONS AND WAS VERY INFORMATIVE. WE WOULD RECOMMEND THIS DEALERSHIP TO OUR FRIENDS AND FAMILY. WAS A VERY PLEASAN More

by tnmts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANNY CODY
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you for this great review! Danny always loves getting feedback from his customers so I am sure he will be delighted to hear from you! Thanks again for your business and your recommendations!

July 24, 2012

They where very responsive and throughout the process gave me updates. They cleaned the inside where the work was done and treated me great. So far no leaks! More

by burton1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Great to hear we have your vehicle repaired and back on the road! Thank you for your great review of our dealership and if there is anything else we can do please do not hesitate to let us know! Thanks!

July 23, 2012

Very friendly. They go out of their way to be sure you have the best quality service. I never feel intimidated when I go there. More

by danne4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your positive words! We value your business with us and will do everything we can to helping you in the future!

July 20, 2012

Most of the people were very helpful and friendly. We bought a car, so they must have been good! We bought a 2013 Kia Sorento. More

by Pompie1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Tennyson and Steve Williams
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

It was great for all of us to work with you on the purchase of your Sorento! Please let us know if there is anything we can do to help you in your many years of safe driving ahead!

July 18, 2012

IT IS ONE OF THE BEST DEALERSHIPS I HAVE DEALT WITH AND BELIEVE ME I'VE DEALT WITH SEVERAL THE PEOPLE ARE FRIENDLY NOT PUSHY THEY MAKE YOU COMFORTABLE AND FEEL THAT YOU ARE IMPORTANT AND YOU BUSINESS COUN More

by DEBMULL56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DWAYNE IN SERVICE DEPT AND ART IN SALES
Jan 11, 2013 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for your awesome review of our dealership! We appreciate your business with us and hope we can only continue to take great care of you in the future! Thanks again!

July 16, 2012

We really had a pleasant experience at Rusty Wallace Cadillac GMC Kia, everyone there is very professional. We did not have to wait very long for the service to be completed and we will return. More

by sherihatcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and Dwayne in Service Dept.
Jan 14, 2013 -

Rusty Wallace Cadillac GMC Kia responded

We can not thank you enough for your great review of our dealership! We hope that we are only able to help you moving forward and hope that we see you again in our service department soon!

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