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Rusty Eck Ford

Wichita, KS

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rated
512 Reviews

7310 E Kellogg Dr

Wichita, KS

67207

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Showing 512 reviews

September 17, 2012

Michael was very helpful finding us just what we wanted. He did not show us a lot of cars just because they were there. Michael told us what he thought of the cars he showed us and we appreciated his opini More

by Donna Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Day
Sep 18, 2012 -

Rusty Eck Ford responded

Donna, thank you for the kind words. Mike will be very pleased when he finds out how highly you speak of him. We pride ourselves in providing our customers with the best experience possible. We welcome you into the Rusty Eck Ford Family. Sincerely, Vicky McMillin

August 25, 2012

howdy,howdy,im just a ol xxxxxxx/hillbilly from augusta,in a very bad situation with a title loan on a 98 dodge truck,trying to help my kid out,getting upside down literally,i called rusty eck and More

by CNTRYBOY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bridget/steve berney
Aug 27, 2012 -

Rusty Eck Ford responded

We appreciate your review and we're humbled by your kind words. Thanks for sharing your experience and giving us an opportunity to serve you. We believe in providing excellent customer service. We want to make sure our customers are completely satisfied with their experience. You have indicated that your experience was a quality one and this makes us happy. Thank you for this five-star rating. Bridget and Steve will be happy to hear about your review. We are honored to have you as a customer. Regards, Vicky McMillin

July 30, 2012

Chris was very helpful finding us the vehicle we wanted! He was never pushy and did not try to sell us something we would not be happy with. I highly recommend Chris if you are shopping at Rusty Eck Ford. More

by Keesling97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Herbst
Jul 31, 2012 -

Rusty Eck Ford responded

Thanks so much for taking the time to post your experience! We are happy that Chris was able to help you find the perfect vehicle. We truly appreciate your business and recommendation. Please make sure to follow us on Twitter and like our Facebook page for special service offers and fun contests with great prizes. Hope to see you again soon! Thanks again, Vicky McMillin

July 13, 2012

Was looking to purchase a used 2010 Fusion Hybrid and Alex was able to get me a 2012 Fusion Hybrid for a couple hundred more than the used. He also has provided great follow up. Only problems I had was More

by kc67207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shields
Jul 16, 2012 -

Rusty Eck Ford responded

We are happy that Alex was able to provide you with an excellent experience and that he was thorough during his follow up. Thanks so much for providing us with your feedback! We appreciate our customers letting us know what we are doing well and what we can also work on. Congratulations on your Fusion Hybrid! You're going to get great mileage in a great looking car. Sincerely, Vicky McMillin

May 26, 2012

Dealer was very Informative, friendly, and helpful. Able to clarify issues and questions i had about car and process. Next time i buy again i will go back to her. More

by etch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bridget eby
May 29, 2012 -

Rusty Eck Ford responded

Thanks for the review! We appreciate your kind words and taking the time to provide us with feedback. We want to make sure every single one of our customers understands everything clearly and they feel comfortable in order to make the perfect decision. We will always go the extra mile to help someone out. Thanks again and please follow us and like our Facebook page for special offers and dealer events. Sincerely, Vicky McMillin

April 23, 2012

Went in for our 30K mi oil change and came out with a new 2012 F150 Lariat! Thomas simply approached us while we waited and showed us the new trucks. We were impressed enough with the upgrades and trade-in o More

by Jay McDorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Laubhin
Apr 24, 2012 -

Rusty Eck Ford responded

Wow! What a surprise. Congratulations on your new truck and thanks for taking the time to post a review. We always want our customers to be comfortable while waiting for maintenance on their vehicle. Some people like to relax, some get something to eat and some buy new trucks. We are happy to hear that you are the last type and we are guessing your next oil change won't result in a new truck, but this is a great story and thanks again for sharing. Please follow us on Twitter and like our Facebook page for specials and dealer updates. Sincerely Vicky McMillin - Customer Service Manager

April 21, 2012

Whats the difference between a salesman and a sales professional? A salesman talks and a sales professional listens. All of the guys and gals at Zeck were great. My sales representative Dennis Va More

by Username already exists
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Vaughn
Apr 23, 2012 -

Rusty Eck Ford responded

Thanks for the review and congrats on your second vehicle from our store!! We will always go the extra-mile to meet the needs of our customers. We have built a family of team members who share the same goals; to provide our customers with a one of a kind shopping experience. We look forward to helping you again in the future and you can expect the same great service. Thanks again for the kind words. Follow us on Twitter and like our Facebook page for specials and updates. Sincerely Vicky McMillin - Customer Service Manager

April 16, 2012

I definitely think that Adam and the whole staff at Rusty Eck did a great job in trying to get me the dream car that I wanted. When coming into the facility they all were very welcoming and directed me to wh More

by wfoust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kuntz
Apr 17, 2012 -

Rusty Eck Ford responded

Thanks for your review and you are very welcome for your great experience! Adam and the rest of our staff will be thrilled to read your kind words. Buying a vehicle or getting one serviced should not take a big bite out of your schedule, so we try our very best to make sure things go as smoothly and efficiently as possible. Thanks again and we look forward to helping you again in the future. Follow us on Twitter and like our Facebook page for updates on specials and dealer events. Sincerely, Vicky McMillin, Customer Service Director

March 05, 2012

Salesman was very courteous and willing to work with me. Did everything he could to help me out. He was also knew a lot about the car I bought, making it easy for me to ask questions and receive a good answ More

by Eliseo209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Babiker
February 29, 2012

I used this dealership to buy and service my new truck thus far i have had nothing but great service work the accessories guys in the parts department were very helpful and the girls in sync taught me all More

by ta ace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Amber
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