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Rusty Eck Ford

Wichita, KS

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512 Reviews

7310 E Kellogg Dr

Wichita, KS

67207

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Showing 512 reviews

April 22, 2013

My parents and I went to more than one dealership, and Rusty Eck Ford was by far the best. The employees were extremely friendly, and they made us a deal on a great car. I was able to get a 2009 Ford Focu More

by LeahRatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mildfelt
Apr 23, 2013 -

Rusty Eck Ford responded

Leah, thank you so much for the great feedback! I am so happy to hear you had a great experience and that our team was able to make the car buying process go smooth for you. Nick is a great employee who always goes above and beyond to make sure our customers are satisfied. Thank you again for your support and business! Until next time, I hope you continue to enjoy your new Ford Focus! Sincerely, Vicky McMillin – Customer Relations Director

April 11, 2013

MY HUSBAND AND I HAD A GREAT EXPERIENCE AT RUSTY ECK FORD. OUR SALESMAN, CEDRIC HUNT, WAS POLITE, PERSONABLE AND NEVER MADE US FEEL PUSHED INTO BUYING. WE HAD OUR FORMER CAR FOR 9 YEARS AND FEEL L More

by AMMOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CEDRIC HUNT
Apr 12, 2013 -

Rusty Eck Ford responded

Thank you so much for the great review! We really appreciate you taking the time to tell us about your experience at our dealership. I am so happy to hear Cedric was so helpful and able to find a car that best suited you and your husband. I want to thank you for your business and continued support. If you have any additional questions please feel free to contact me and until next time, I hope you and your husband continue to enjoy your new Ford Fusion. Sincerely, Vicky McMillin – Customer Relations Director

April 08, 2013

This is Tamara Williams, Devlyn answered all of our questions, was easy to work with and got us what we wanted. I would recommend Devlyn to everyone. More

by tkwilliams
Recommend Dealer
Yes
Employees Worked With
Devlyn Haskins
Apr 09, 2013 -

Rusty Eck Ford responded

Tamara, thank you so much for taking the time to tell us about your experience! I am so happy to hear Devlyn gave you outstanding service and was able to get you what you wanted. Customer service is always our top priority and I am pleased to hear that you were very satisfied. If you have any additional questions, please don't hesitate to contact me. Sincerely, Vicky McMillin- Customer Services

April 04, 2013

Wayne Jackson and Murray Gibson was Outstanding. The one Wayne Jackson and Murray Gibson was Outstanding. The one person that Shines at Rusty Eck is Vicky McMillin, she is the Director of Customer Relations More

by claimsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky McMillin, Wayne Jackson, Nick Valentine, Luke Stevens and Murry Gibson
Apr 09, 2013 -

Rusty Eck Ford responded

Thank you for taking the time to write this five star review. We really appreciate your business and support! Also thank you so much for your kind words towards me and the rest of the Rusty Eck Ford staff. If there is anything else we can do for you, please let us know! Also, don?t forget to check us out on Facebook and Twitter for exclusive updates and savings on service from the dealership. We hope to see you again sometime soon! Sincerely, Vicky McMillin- Customer Services

March 21, 2013

We purchased a vehicle from Rusty Eck Ford last week. Before coming in, we called for information on a specific vehicle and were told it was still available. We came right in only to find that it had act More

by ahenrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Chrisman
Mar 22, 2013 -

Rusty Eck Ford responded

Amber, thank you for the excellent review! We are ecstatic to hear what a great job Johnny did in helping you purchase your Accord and how happy you are with your experience. At Rusty Eck Ford we love to take great care of our customers and go above and beyond for them whenever possible. We loved reading that you experienced just that and we look forward to continuing to help you with all your vehicles needs for many years to come. Thanks again, Vicky McMillin- Customer Services.

March 15, 2013

Nick was good to work with. We got a great deal on our fusion. My wife loves the vehicle and you know what that means!!! He even gave us a full tank over gas. Golly Wally.... More

by Jefferyjenkins1768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick valentine
Mar 15, 2013 -

Rusty Eck Ford responded

Jeffery, congratulations on your new Fusion! We are very happy to hear that Nick was great to work with and he was able to get you a great deal. At Rusty Eck Ford it's our mission to give our customers 110% and make sure they leave with a smile. If there is anything else you need don't hesitate in contacting us. Sincerely, Vicky McMillin- Customer Service.

March 15, 2013

Terry Kaylor demonstrated outstanding communications skills he listened to me carefully, asked perceptive questions, and quickly comprehended my complex point of view on buying a new car. He implemented More

by JermelBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Kaylor
Mar 15, 2013 -

Rusty Eck Ford responded

Jermel, WE really appreciate you letting us know what an amazing job Terry did in helping you find the vehicle that was right for you. At Rusty Eck Ford we understand the importance of listening and communicating with our customers effectively. We will always put our customers needs and wants first and look forward to working with you again in the future. Also, don't forget to like us on Facebook and follow us on Twitter for access to exclusive discounts. Sincerely, Vicky McMillin- Customer Service.

March 12, 2013

Jeremy was very helpful in finding the right vehicle for me and at the best price...he walked in the rain to pull the vehicle up for me and keep me out of the rain. He went the extra mile to make sure I kne More

by kelseyinthemiddle
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Painter
Mar 12, 2013 -

Rusty Eck Ford responded

Kelsey, thank you so much for the 5-star review. We are glad to hear that Jeremy was of such great help during your visit and was able to go the extra mile for you. At Rusty Eck Ford we believe in always giving our customers 110% and making sure they have the best experiences possible. We look forward to working with you again in the future and if there is anything else you need don't hesitate in contacting us. Don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Vicky McMillin- Customer Service.

March 12, 2013

Jeremy was very thorough. He was not pushy or high pressured and took a great approach to helping me out after a bad experience there in the past. He also made sure I found the best vehicle for my bud More

by seanw1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 12, 2013 -

Rusty Eck Ford responded

Sean, thank you for the great review! At Rusty Eck Ford it's our goal to match all of our customers with the perfect vehicles that suit their needs. We are happy that Jeremy was able to do that for you while making it an enjoyable pressure free experience. We look forward to working with you and anybody you send our way for many years to come. Sincerely, Vicky McMillin- Customer Service.

March 10, 2013

I was at Rusty Eck Ford last week wanting to look at the new Ford Fusion. I was greeted by Cameron Vo. I told her I wanted to look at the new Ford Fusion. She was very professional and respectful. I was abl More

by Siyar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron vo
Mar 11, 2013 -

Rusty Eck Ford responded

Neci, thank you for the great review. We are glad you found Cameron to be helpful and pressure free while showing you the Fusion that you are interested in. At Rusty Eck Ford we try to provide all of our customers with great service and make sure that they are comfortable with all the information they need before making the decision to purchase a car. We look forward to working with you again when you are ready to take that leap. If there is anything else we can do for you in the mean time don't hesitate in contacting us. Sincerely, Vicky McMillin- Customer Service.

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