Rusty Eck Ford

Excellent Service Center I always take out cars to be serviced at Rusty Eck Ford / Quick Lane. This past visit was due to a flat tire. They were able to get my car in immediat I always take out cars to be serviced at Rusty Eck Ford / Quick Lane. This past visit was due to a flat tire. They were able to get my car in immediately, fix the tire vs. replacing it and had me back on the road in less than 30 minutes. I was extremely satisfied with the price and service I got from Cody Hobbs and the rest of the staff. I definitely recommend the Quick Lane center due to price and speed of service. Pat McDonald Wichita, KS More

Excellent service. Brandon Hoffman did an excellent job in explaining everything that needed to be done and how much it would cost. He even made sure we had a way home Brandon Hoffman did an excellent job in explaining everything that needed to be done and how much it would cost. He even made sure we had a way home because we didn't realize that we would have to leave the vehicle there. More

Chris Snyder- Great Salesman Chris Snyder made our recent purchase of a new F-150 pickup a great experience. He answered all our questions, made us feel very comfortable, kept my Chris Snyder made our recent purchase of a new F-150 pickup a great experience. He answered all our questions, made us feel very comfortable, kept my son from becoming bored by introducing him to the video area and letting him sit in a Mustang (his favorite car). Chris made the experience very transparent by going over all the sales terms in great detail and not trying to slide things by us as other salesmen might do. Chris also provided refreshments to make sure we were comfortable. A very positive purchase and would highly recommend Chris for your Ford purchase. More

Late Day Service My service started after 5 pm and was finished at 5:30 -- wonderful! Everything done was explained fully. And they were very friendly, answered any q My service started after 5 pm and was finished at 5:30 -- wonderful! Everything done was explained fully. And they were very friendly, answered any questions I had. I was very pleased. More

Excellent Had a great experience, the service manager made everything a breeze. Highly recommend rusty Eck for any automotive needs, will return if needed, th Had a great experience, the service manager made everything a breeze. Highly recommend rusty Eck for any automotive needs, will return if needed, thank you More

Customer service I recently took my Ford Escape in for service @ Quicklane. Brad was the customer service rep. He was helpful, friendly and pointed out specials regard I recently took my Ford Escape in for service @ Quicklane. Brad was the customer service rep. He was helpful, friendly and pointed out specials regarding my vehicle. I was in and out in 30 minutes---that is the type of service that will keep me coming back. More

Great service Zach is always nice & never makes us feel ignorant about vehicles. I appreciate how thorough he is in describing what will be completed. It was disa Zach is always nice & never makes us feel ignorant about vehicles. I appreciate how thorough he is in describing what will be completed. It was disappointing the car wash was not functioning as I always look forward to getting my truck back nice and clean. More

Excellent Service Department Stuart Parker has overseen the car of my various Ford products for many years. I trust him to give me honest answers on the care of my Focus. Plus, Stuart Parker has overseen the car of my various Ford products for many years. I trust him to give me honest answers on the care of my Focus. Plus, he's just a really nice guy! More

Customer Service and Support Rusty Eck Ford has one of the finest service department that is continuously striving improve. Cody Hobbs handled the service on my Ford Fusion prior Rusty Eck Ford has one of the finest service department that is continuously striving improve. Cody Hobbs handled the service on my Ford Fusion prior to a vacation trip. An appointment was scheduled previously so upon arrival they were expecting us and handled the check-in quickly in a very friendly, courteous, and professional manner. All work was performed in a timely manner and I was kept informed of any findings. The overall experience was very positive. We have been very pleased with this dealership and is one of the reasons that most of my cars are bought here. It is people like Cody who keep customers returning for repeat visits. Job well done! More

Review I first met Chris Larkin after I purchased my vehicle in July 2013 and was experiencing some mechanical problems with the automatic transmission. He w I first met Chris Larkin after I purchased my vehicle in July 2013 and was experiencing some mechanical problems with the automatic transmission. He was very knowledgeable about the problem and scheduled the repair while keeeping me in formed on the progress. I again meet him when taking my vehicle in for servicing. It was the same friendly and courteous Chris. More