Rusty Eck Ford

Quick and easy! Glenn got me in and got me out. So quick and painless! Excellent service and will recommend everyone to Rusty Eck! Look forward to the next visit. Glenn got me in and got me out. So quick and painless! Excellent service and will recommend everyone to Rusty Eck! Look forward to the next visit. More

Service Dept Brandon Kennedy provided Excellent customer service on a very bust Saturday when I brought my vehicle in for its oil change. Highly recommended. Thank Brandon Kennedy provided Excellent customer service on a very bust Saturday when I brought my vehicle in for its oil change. Highly recommended. Thanks Brandon!!!! More

service Adrienne got me in and made sure I had a rental car to get around in until my car was ready. She also called me as soon as it was ready. Adrienne got me in and made sure I had a rental car to get around in until my car was ready. She also called me as soon as it was ready. More

Rusty Eck Service Blows the Competition Away! Adrienne took great care of me. Obviously, she places customer service first. Recently I had the opportunity to take my Ford Fusion in to Rusty Eck Adrienne took great care of me. Obviously, she places customer service first. Recently I had the opportunity to take my Ford Fusion in to Rusty Eck and my Dodge to the competitor up the street. At the competitor's service center I was told twice they were "slammed" and may not get to my vehicle for an oil change. Well, they didn't get to it! I always feel welcome at the Rusty Eck Service Department...even when I don't have an appointment...and they always get to it! More

Great service on a busy Saturday I recently took my 2010 F-150 in for its scheduled oil change and tire rotation. I called and made an appointment for a Saturday service, knowing it I recently took my 2010 F-150 in for its scheduled oil change and tire rotation. I called and made an appointment for a Saturday service, knowing it would be very busy. I was very pleased to get my truck serviced in a reasonable time, and must give kudos to the entire staff at the Quick Lane, but especially to Timothy Brown, who went out of his way to make sure I was taken care of. In spite of being very busy that day, the staff treated everyone professionally and with courtesy. More

runaround never be back. My new 20013 muatang gt was pick up on 12/28/2013. Had a drivers seat with damage and damage to front bumper. After many talks with ev never be back. My new 20013 muatang gt was pick up on 12/28/2013. Had a drivers seat with damage and damage to front bumper. After many talks with everyone except mr eck. The staff. gave in and let me have a new bumper and leather seat back. I will never go back to rusty eck ford .hope you save time and money, and better luck. mike miller More

The Best Ford Customer Service in Kansas Rusty Eck Ford has always been frugal, friendly, curteous, and fair in repairing my car. Thanks to employees like Glenn Williams, Brandon Clark, Chris Rusty Eck Ford has always been frugal, friendly, curteous, and fair in repairing my car. Thanks to employees like Glenn Williams, Brandon Clark, Chris Fontez and other mangers and service men and woman, my car is kept running well. These employees are customer advocates who look for answers to problems and questions we have, even to the point of suggesting less expensive repairs that are safe, instead of costly charges. Both my wife and I feel we have an extended perosnal relationship with Rusty Eck especially through Glenn Williams who guides us with his his kind, friendly, and wise suggestions as to how to repair our vehicles. Thanks you Glenn and Rusty Eck Ford More

Excellent Service Chris ordered a part we needed for our Edge and called us as soon as it came in. He met me in the driveway and got my car in and out in less than an Chris ordered a part we needed for our Edge and called us as soon as it came in. He met me in the driveway and got my car in and out in less than an hour. Heater works great now and I appreciate the personal service from Chris. Also left with a clean car. Thanks to Chris and the mechanic who got me in and out so quickly. More

Excellent Service Chris was very flexible on scheduling a time that was convenient and worked with us on price. We appreciate his good work with us on handling our veh Chris was very flexible on scheduling a time that was convenient and worked with us on price. We appreciate his good work with us on handling our vehicle needs. More

Excellent Customer Service My family currently has two Ford vehicles and we do 100% of our service with Rusty Eck Ford. Over the last five years, every experience has been exce My family currently has two Ford vehicles and we do 100% of our service with Rusty Eck Ford. Over the last five years, every experience has been exceptional; this in large part is due to Glenn Williams. Glenn always provides a professional and courteous experience! I cannot say enough about the Rusty Eck Service Team and the quality they provide! More