
Russell & Smith Mazda
Houston, TX
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I purchased a 2010 Mazda 3 isports at the best price I can get in Houston area. The sales manager was very friendly and patient. We contacted and negotiated the price through emails and he always got back can get in Houston area. The sales manager was very friendly and patient. We contacted and negotiated the price through emails and he always got back to me in very short time. That saved me a lot of time. More
Gilton was very respectful and personable to me and my husband. He made the process go very smoothly and I thank him so much for that!!! I would definitley recommend him to my family and friends who are l husband. He made the process go very smoothly and I thank him so much for that!!! I would definitley recommend him to my family and friends who are looking to purchase a car. Thanks Gilton. Thanks to everyone else who helps us out. They really have a great team there. Special thanks to Gerald Johnson, Finance Manager as well. He did an awsome job!!! Russell & Smith is the place to purchase a vehicle!!! More
Our initial visit with Gilton at R&S very no pressure; he just let us drive the cars, told us what he knew about them and answered questions. He promised to be the best price in Houston and, after talking w just let us drive the cars, told us what he knew about them and answered questions. He promised to be the best price in Houston and, after talking with several other dealerships in the area, he ultimately delivered on that. He was also an advocate for us in terms of trade-in value. I can't recommend Mazda, Russell & Smith & Gilton enough. What a positive experience! More
the sales person (Gilton) was rapid to respond to my email request with all the info I asked for and some additional things to my advantage. Even with a couple of scratches they gave me what the online email request with all the info I asked for and some additional things to my advantage. Even with a couple of scratches they gave me what the online estimators were suggesting for my trade.They scoured Houston then Texas for the precise model I wanted and would have got it within 24 hours from Dallas. In the end I went for a higher trim (speed3 with the techpackage) which was available locally. The finance was equally easy, I gave them my details when I agreed to buy and once the car was ready so was my paperwork. All in all probably less than 3 hours of my time was spent actually sorting everything out and doing all the paperwork. This is the third car from R&S Mazda and it's been the same each time. Simple and no nonsense. So long as they are selling good products I'll return. More
I just bought a Mazda3 from Russel and Smith and whole dealing with Sutoyo remained very comfortable. I made a test drive and took the car home for several hours. Not only the deals offered were unbeatabl dealing with Sutoyo remained very comfortable. I made a test drive and took the car home for several hours. Not only the deals offered were unbeatable, his friendly nature was very homely and nothing like a salesman. Overall, I felt very good in this deal. More
My husband and I had been looking for a car for our son for some time. After talking with several dealership representatives, we met Gilton Huggett at Russell & Smith. Gilton made the experience of buying for some time. After talking with several dealership representatives, we met Gilton Huggett at Russell & Smith. Gilton made the experience of buying a new car very easy and enjoyable. He was friendly, straightforward and very helpful. We will definitely recommend him to our friends! More
Sutoyo was great and really went out of his way to make our deal happen. Believe me, he will do whatever it takes to make sure you get in the vehicle that you want and it have everything you want. Plus, our deal happen. Believe me, he will do whatever it takes to make sure you get in the vehicle that you want and it have everything you want. Plus, he doesn't stop after the sale. He makes sure more than once that the vehicle you purchase has made your extremely happy. Would definitely recommend! More
Purchased 2010 Mazda CX-9 from Sutoyo on 7/23/2010. Excellent price, beat other Houston area dealers. Obtained CX-9 with specific features from other dealer, no extra charge. Quick response on all req Excellent price, beat other Houston area dealers. Obtained CX-9 with specific features from other dealer, no extra charge. Quick response on all requests, great communications, easy and simple sales process. No pressure to add unwanted options, no bait and switch. A pleasure to do business with. More
I purhcase my first car about couple weeks ago. Sutoyo gave me a impressive experience. He is responsible of his customer. The price he offers is really unbeatable. Although two tiny scratches is on my ne gave me a impressive experience. He is responsible of his customer. The price he offers is really unbeatable. Although two tiny scratches is on my new car, he really want to fix it and compensate as best as he can do. This makes me feel better. In short, I recommend him to my friends. More
jovee18. I just bought a mazda cx-9 last 3 jovee18. I just bought a mazda cx-9 last 3 weeks ago with mr sutoyo sugarhito, and we had a very pleasant, satistisfying, no pressure type jovee18. I just bought a mazda cx-9 last 3 weeks ago with mr sutoyo sugarhito, and we had a very pleasant, satistisfying, no pressure type of car buying experience. I would definitely recommend this dealaership russell and smith mazda and mr sutoyo to my family and friends, and to those who are looking to buy a new vehicle. Mr sutoyo provided us the most comfortable monthly payments that we could afford, he gave us the value of our trade-in that even carmax or other dealership could not match. Overall, this is the best dealership all-over houston. I will surely be back the next time I will purchased a vehicle. More