Russell & Smith Mazda

I can't say enough great things about the sales experience when I bought my Mazda5! William is an outstanding salesman, and knows his products!! There is nothing worse than having a salesman show experience when I bought my Mazda5! William is an outstanding salesman, and knows his products!! There is nothing worse than having a salesman showcase a car and not know the vehicle - and I never experienced that with William. The test drive was fun, he was able to answer all of my questions, and he was a joy to work with. I have always purchased Subaru vehicles because the sales staff knows how to show you all the benefits, and Mazda is right up there with them! I had my 3 year old with me for the test drive and William was so accomodating to us and encouraged me to test it out with the car seats and didn't bat an eye when my son was sitting in each seat. That made the sale that much easier for me. The manager Delroy was so friendly and made every effort to make sure I was happy with their service. The entire sales team really made me feel welcomed and lived up to the saying that "they want to earn your business". The entire process from test drive, pricing and financing was so easy! The finance manager, Roy, has a great personality and gets you in and out without the stress that other dealerships put you through. I went to Russell and Smith because of their location as I planned to utilize their service department for routine maintenance. Unfortunately they don't live up to the same standard as their sales team, and I will be looking elsewhere for my vehicle maintenance. Overall, if you are looking for a trustworthy Mazda dealer - I definitely promote the Russell and Smith Sales Team. More

This is my second time purchasing a car from a Mazda dealer and this has been a great experience during a difficult time for me. Kingsley was a great sales rep. He made himself available for any quest dealer and this has been a great experience during a difficult time for me. Kingsley was a great sales rep. He made himself available for any questions I had and was very patient with me. Delroy and Mr. Anthony in financing were just as accommodating in helping me find the best deal. I applaud Mazda in employing great employees who really work with the customer in a professional manner. More

First of all. the price is very satisfied. Sutoyo introduced the MAZDA CX-7 to me about every detail patiently and clearly. After I made decision to buy, sutoyo helped me step by step including the f introduced the MAZDA CX-7 to me about every detail patiently and clearly. After I made decision to buy, sutoyo helped me step by step including the following payment and finanace part. he answered all my questions properly and my over all experience is very very good. I would highly recommend this dealer if any friend of mine want to buy mazda. More

I would recommend shopping at Russell and Smith Mazda 3440 South Loop West Houston, TX. I recently purchased a RX-8 from them and I'm loving the car. The pricing was excellent. Sutoyo Sugiharto he 3440 South Loop West Houston, TX. I recently purchased a RX-8 from them and I'm loving the car. The pricing was excellent. Sutoyo Sugiharto helped greatly at showing me all the information needed. More

I went to 3 dealerships in May to look at cars. Gilton is the reason I came to your dealership. He stayed in touch but wasn't pushy and was totally approachable. I started off wanting to buy the Mazda 5 is the reason I came to your dealership. He stayed in touch but wasn't pushy and was totally approachable. I started off wanting to buy the Mazda 5, but he talked me into the CX-9. And, I felt like the extra expenditure was totally justified. Gilton has stayed in touch since my purchase and I feel I can call or come by anytime to seek his help. He's a KEEPER! More

Excellent service and price. I bought a Mazda CX-7 brand new and I add some accesories that had to be ordered, the time was fast and they offered me a complementary car while they were installing all the ac new and I add some accesories that had to be ordered, the time was fast and they offered me a complementary car while they were installing all the accesories so I did have to skip work waiting on my car to be ready. Thanks so much More

I bought a 2011 Mazda 3 i touring on Friday, and my experience was great! They offered me a great price on the car,and a great financing option. I feel that Sutoyo was very knowledgeable about the car, experience was great! They offered me a great price on the car,and a great financing option. I feel that Sutoyo was very knowledgeable about the car, and I would definitely recommend this him if anyone of my friends wants to buy a new car. More

My wife and I visited Russel and Smith Mazda "on spec", following a recommendation from a frined who had purchased a CX-9 some months previously. We are so glad we acted on his advice! The service spec", following a recommendation from a frined who had purchased a CX-9 some months previously. We are so glad we acted on his advice! The service we received from all the staff was exemplary. In particular, we would like to acknowledge Gilton Huggart who provided expert knowledge on the models we were reviewing and, together with Sutoyo Sigiharti, a fantastic offer on a new CX-9 Touring. We cannot praise this dealership highly enough; our buying experience was truly memorable and beyond any we have experienced previously from a dealership. We would thoroughly recommend Russell and Smith to anyone considering buying a Mazda. More

Sutoyo Sugiharto is very easy to work with. Honest and upfront on price, availability and quality of vehicle. Highly recommended! I have visited and contacted dealers from Dallas to San Antonio. And no on upfront on price, availability and quality of vehicle. Highly recommended! I have visited and contacted dealers from Dallas to San Antonio. And no one could beat Sutoyo Sugiharto's price. The transaction was very smooth. Everythin was delivered as promised. More

I had a great experience at this dealership. The car salesman that sold me the vehicle was the best salesman i have ever dealt with , he picked me up at the airport showed me around the beautiful dealer salesman that sold me the vehicle was the best salesman i have ever dealt with , he picked me up at the airport showed me around the beautiful dealership and explained to me every feature on my vehicle, even the finance department was extremely friendly and helpful. I would definetely recommend this dealership to anyone and especially my salesman SUTOYO SUGIHARTO. More