Russell & Smith Mazda

The staffs at service department are friendly and professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. More

Alfredo, my Service Advisor provided excellent service. This was my first time at the dealership, as I had just purchased a used Mazda. He was very courteous and respectful. Good service is hard to find This was my first time at the dealership, as I had just purchased a used Mazda. He was very courteous and respectful. Good service is hard to find these days I had no issues and he answered all all of my questions and concerns about my vehicle. More

I like the service provided and the inventory of cars available at Russell and Smith Mazda. available at Russell and Smith Mazda. More

Great service and we love the Mazda 3 hatchback. Would purchase from here again in the future. Would purchase from here again in the future. More

The service was great from scheduling the appointment, to drop off and pick up. My Advisor, Joel Garcia, outlined the process and procedures for my annual inspection for required and recommended work and the drop off and pick up. My Advisor, Joel Garcia, outlined the process and procedures for my annual inspection for required and recommended work and the estimate review. The inspection video with audio was sent reviewing the condition of my vehicle and showing the condition of the items to be addressed. An itemized estimate of the cost followed. All of my questions were addressed. Very courteous and professional service. My 2015 Mazda 6 was ready to drive out in two hours. More

My go-to for service on my Mazda CX-5. They are professional, courteous, honest and efficient. I love the videos of them checking out your car and pointing out problems; very, very helpfu They are professional, courteous, honest and efficient. I love the videos of them checking out your car and pointing out problems; very, very helpful. So easy to get your maintenance done here. More

I have a wonderfull experience with this dealer based on the amazing person giltton hugget , this man was one of strongest reason that i am now a mazda customer then with his amazing skills and customer ser the amazing person giltton hugget , this man was one of strongest reason that i am now a mazda customer then with his amazing skills and customer service talent he let me being a loyal mazda,customer .thanks to mazda , thanks to russel and smith to hire such a person More

This was my first time to have my car serviced since my purchase of the vehicle. The new car prep had not been completed until a sales representative alerted me to the front, passenger and driver window purchase of the vehicle. The new car prep had not been completed until a sales representative alerted me to the front, passenger and driver windows had not been tinted as part of the sale package. Joel, the service representative was very helpful. He explained the service to be performed, had the windows tinted and installed the new floor mats. More