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Russell & Smith Mazda

Houston, TX

4.8
464 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 464 reviews

March 16, 2011

Gilton was great to work with! I requested a quote online and he got back to me with a very reasonable quote within one hour! When I wanted to lower that price further, he worked with me to fit my budget - g More

by amrherrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton, Gilton Huggett
Mar 16, 2011 -

Russell & Smith Mazda responded

Thank you for this great review! Gilton was thrilled to see it and happy he could be there to help. We love hearing from our customers and knowing that you are satisfied makes our job all the more better!We look forward to seeing you again in the future. Just so you know, if you become a fan/follower of Russell & Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 08, 2011

Russel and Smith Mazda was recommended to me by a friend and our experience with them was great. The salesperson was straightforward and very friendly. He took time to explain everything. All personnel was More

by edcx9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Hugget, Gilton Huggett
Mar 08, 2011 -

Russell & Smith Mazda responded

Thank you for this great review! Gilton was excited to see this review and so happy he could be how help, we hope that that if you need anything you wont hesitate to let us know! Thank you again for letting us know how our team is doing. Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 04, 2011

Sutoyo was nice and friendly, he really did his best to helps us get the car even though we didn't have a high score credit, he provides us different options to make are purchase successful. I am really ha More

by flaca8519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sutoyo sugiharto
Mar 07, 2011 -

Russell & Smith Mazda responded

Thank you for taking the time to let us know about your experience with us! Sutoyo was very happy to see this review and so pleased he could help, we hope that if you need anything in the future you wont hesitate to let us know! Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 04, 2011

I can't say enough great things about the sales experience when I bought my Mazda5! William is an outstanding salesman, and knows his products!! There is nothing worse than having a salesman show More

by mazda5 mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William A. Hopkins, Delroy, Roy
Mar 07, 2011 -

Russell & Smith Mazda responded

Congratulations on your new Mazda5!! It's such a great car and we are so pleased to hear about your experience working with our team. Customer service is our top priority its very exciting for us to hear that our customers can see that! Please let us know if there is ever anything that you should need in the future! Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

March 02, 2011

This is my second time purchasing a car from a Mazda dealer and this has been a great experience during a difficult time for me. Kingsley was a great sales rep. He made himself available for any quest More

by gzenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kingsley Igwe, Delroy worrell, Anthony W.
Mar 03, 2011 -

Russell & Smith Mazda responded

We are so happy to hear about your experience with us, and thank you for choosing us for you car buying needs! Our team is always here for you if you need anything in the future please do not hesitate to let us know. Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

February 25, 2011

First of all. the price is very satisfied. Sutoyo introduced the MAZDA CX-7 to me about every detail patiently and clearly. After I made decision to buy, sutoyo helped me step by step including the f More

by stanley27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sutoyo Sugiharto
Feb 28, 2011 -

Russell & Smith Mazda responded

Stanley, Thank you very much for taking the time to write this review! We are so happy you chose us and ecstatic that you had a great experience! We look forward to seeing you in the future, and hope that if there is anything you need you will be sure to let us know. Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

February 25, 2011

I would recommend shopping at Russell and Smith Mazda 3440 South Loop West Houston, TX. I recently purchased a RX-8 from them and I'm loving the car. The pricing was excellent. Sutoyo Sugiharto he More

by kevinlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sutoyo Sugiharto
Feb 28, 2011 -

Russell & Smith Mazda responded

Kevin, Congratulations on the new RX-8! We are so pleased to hear about your experience working with Sutoyo, and and we hope that if you need anything more in the future you wont hesitate to let us know! Have fun with the new car. Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

February 17, 2011

I went to 3 dealerships in May to look at cars. Gilton is the reason I came to your dealership. He stayed in touch but wasn't pushy and was totally approachable. I started off wanting to buy the Mazda 5 More

by frances
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton , Gilton Huggett
Feb 18, 2011 -

Russell & Smith Mazda responded

Congratulations on your new CX-9 what a great choice! We are so happy to hear about your experience with Gilton, and he was thrilled to see this review! We hope that if you need anything gin the future you will be sure to let us know. Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

February 09, 2011

Excellent service and price. I bought a Mazda CX-7 brand new and I add some accesories that had to be ordered, the time was fast and they offered me a complementary car while they were installing all the ac More

by andreagomez00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kingsley C. Igwe
Feb 09, 2011 -

Russell & Smith Mazda responded

Thank you for taking the time to write this great review! Kingsley was thrilled to this review and so happy to help. If there is anything we can do in the future to be of help please do not hesitate to let us know! Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

February 06, 2011

I bought a 2011 Mazda 3 i touring on Friday, and my experience was great! They offered me a great price on the car,and a great financing option. I feel that Sutoyo was very knowledgeable about the car, More

by Spartan420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sutoyo Sugiharto
Feb 07, 2011 -

Russell & Smith Mazda responded

Congratulations on the new car! We are so happy you chose us and we appreciate this wonderful review. We would like to thank you for your recommendations, and we hope to see you in the future! Just so you know, if you become a fan/follower of Russell &Smith Mazda on Facebook and Twitter you can have access to instant savings. We always have specials running exclusively for our Facebook and Twitter fans/followers. Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

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