Russell & Smith Mazda

We called around for the best deal for a Mazda CX9 for my daughter & son-in-law. Clear lake Mazda underbid everyone...Wish we had never called them!! Because when we got there they played bait & switch. daughter & son-in-law. Clear lake Mazda underbid everyone...Wish we had never called them!! Because when we got there they played bait & switch. We Walked out of that clear lake mazda dealership so fast it made their head spin!!! The next morning I called Hector and Delroy back at Russell & Smith and they quoted the price again...drive out and after we explained what happened at the other dealership they promised they don't do that ! To our surprise...They Were Very Honest, kind and respectful! As everyone knows these are attributes not normally found at a car dealership! Thanks again to all involved at Russell & Smith Mazda...... We will be back to see you in the future!!!! You reminded us there are some sales managers that keep their word !! Thanks again :-) More

Carlos was very pleasant and honest. He is truly a man of his word and, I would buy a vehicle from him anytime. He told me to take the car for the weekend, because he wanted me to fall in love with it, s of his word and, I would buy a vehicle from him anytime. He told me to take the car for the weekend, because he wanted me to fall in love with it, so on Monday I can sign the papers for it. Well I took my Mazda CX-9 Grand Touring for the weekend, and I did fall in love with it. The team at Russell & Smith Ford showed exceptional customer service, and they did everything in their power to put my vehicle without going over my budget amount. Now I have a great vehicle to fit my family of 5 thanks to Carlos Duca. More

HI We had a very great experience with Russell & HI We had a very great experience with Russell & Smith....I wish there should be one more option for all questions... i mean giving them the great(g HI We had a very great experience with Russell & Smith....I wish there should be one more option for all questions... i mean giving them the great(grade) is very less, compared to the work that they did...Gilton is a very good sales person that every dealer should have... he is very knowledgable and he patiently answers to all the questions that we have... Last but not least, Delroy is very very good...As we live 2hrs from houston, we talked to him in phone and he gave the price details and negotiations exactly and we went there and bought the car for the price we talked...We really got Mazda CX9 for very very good price that we didn't expect to get... I really recommend everyone (who wish to buy Mazda) to visit Russell & Smith for a nice deal... Thank You Galla Lufkin, TX More

After being given the runaround at Baker Nissan, we left and came to Russel and Smith Mazda and had a very pleasant, efficient experience. Mr. Sugiharto was very respectful and helpful and helped us find t and came to Russel and Smith Mazda and had a very pleasant, efficient experience. Mr. Sugiharto was very respectful and helpful and helped us find the vehicle just for us. The finance manager was very efficient. which i greatly appreciated because i hate spending hours and hours at the car dealership. I always feel "captive" when it comes to buying a car. Not usually a pleasant experience, but this one was. More

I would recommend Russell & Smith to anyone that was interested in a Mazda. All of the staff are very nice and knowledgeable. Gilton was great at explaining every detail of my new CX-7, and answering interested in a Mazda. All of the staff are very nice and knowledgeable. Gilton was great at explaining every detail of my new CX-7, and answering all of my questions. Best experience I've ever had at a dealership. More

I am excited to tell all my friends that if you want to find a Mazda, please don't hesitate to visit Russell and Smith, which has the nicest salesperson. I am glad that they have Sutoyo, who can explain al find a Mazda, please don't hesitate to visit Russell and Smith, which has the nicest salesperson. I am glad that they have Sutoyo, who can explain all the details in Chinese, which made it a lot easy to understand my car. Sutoyo was very patient to fit all my special need and budget,I got a fabulious new car and great price! I want also express my thank to Williams, who made me fall in love with Mazda. More

Gilton was great to work with! I requested a quote online and he got back to me with a very reasonable quote within one hour! When I wanted to lower that price further, he worked with me to fit my budget - g and he got back to me with a very reasonable quote within one hour! When I wanted to lower that price further, he worked with me to fit my budget - giving me a great price in the end. I'm also a very particular person and Gilton was very patient to answer all my questions and threw in some extra perks to make me a happy customer! More

Russel and Smith Mazda was recommended to me by a friend and our experience with them was great. The salesperson was straightforward and very friendly. He took time to explain everything. All personnel was and our experience with them was great. The salesperson was straightforward and very friendly. He took time to explain everything. All personnel was great. I highly recommend visiting this dealer if your looking for a mazda cars. More

Sutoyo was nice and friendly, he really did his best to helps us get the car even though we didn't have a high score credit, he provides us different options to make are purchase successful. I am really ha helps us get the car even though we didn't have a high score credit, he provides us different options to make are purchase successful. I am really happy with the purchase we did and I think that for been a new car the price is really good. More