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Russell & Smith Mazda
Houston, TX
464 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 464 reviews
March 17, 2013
This dealer and particulary the salesperson were extremely friendly and made the purchase decision easy. I was not pressured or pushed in any direction I did not want. extremely friendly and made the purchase decision easy. I was not pressured or pushed in any direction I did not want. More
by gilnash
Employees Worked With
Gilton Huggett
March 01, 2013
I came by yesterday to assess the value of my old car for potential trade-in for a used car. I was pleasently surprised that I was able to drive home with a new car. Gilton was able to give me a good deal an potential trade-in for a used car. I was pleasently surprised that I was able to drive home with a new car. Gilton was able to give me a good deal and was very clear in his presentation so I didn't hesitate to strike a deal. Overall, it had been a pleasent experience and I'm enjoying my new car right now! More
by dongkong
Employees Worked With
Gilton Huggett
February 22, 2013
I was pleased with the service provided by Mr. Sutoyo. He was a very helpful and informative with the process of the purchase. I will recommend Mr. Sutoyo to everyone I know. was a very helpful and informative with the process of the purchase. I will recommend Mr. Sutoyo to everyone I know. More
by dasani
February 03, 2013
Sutoyo was excellent he has shown to be by far the best car salesman I have ever had a pleasure of doing business with. I would reccomend him to anyone seeking a new vehicle. car salesman I have ever had a pleasure of doing business with. I would reccomend him to anyone seeking a new vehicle. More
by Minus1101
January 24, 2013
THe dealer helped me get the car that I wanted in the time that i did and at an affordable price. He was also pleasant to work with and very understanding and compatible. time that i did and at an affordable price. He was also pleasant to work with and very understanding and compatible. More
by robertmarkshirley
January 03, 2013
This was the best experience I have had buying a car. My questions were answered in a straightforward way. The test drive was good. Sutoyo Sugiharto was most professional and helpful. Everyone I encounte questions were answered in a straightforward way. The test drive was good. Sutoyo Sugiharto was most professional and helpful. Everyone I encountered at the dealership was polite and helpful. More
by marvagay
November 28, 2012
Loved buying our new car from this dealership! It all started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gi started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gilton and Sutoyo were friendly and of great help!!! More
by TMCbuyer
Employees Worked With
Javier Nieto, Gilton Huggett
November 09, 2012
I interfaced with Ravi and Jose in buying a new 2012 Mazda3 hatchback. I traded my 2005 mazda3 hatchback. I knew that what I wanted was anotehr a mazda3 hatchback. Ravi showed me the options. In doing t Mazda3 hatchback. I traded my 2005 mazda3 hatchback. I knew that what I wanted was anotehr a mazda3 hatchback. Ravi showed me the options. In doing that he was super professional, knowledgable, respectful and friendly. He inspired me trust. No pushing. Jose was the one approving the deals/proposals/counter-offers. Jose was exceptionally nice. Great easy personality. He offered me a choice I had not thought of and convinced me of its potential. And I bought my new car!!. The following day I bought my car. Both Ravi and Jose were "super Super" (also the person that did the paper work). I've told Jose I wanted to be out within the hour and I was!. My buying my new mazda3 hatchback experience with Ravi and Jose was outstanding! More
by elsa-100
Employees Worked With
Ravi Sapkota
November 07, 2012
I got a great price on a new car and the sales associates were very helpful and friendly. I was in and out pretty quickly with the purchase. There was no arm bending regarding the purchase of extended war were very helpful and friendly. I was in and out pretty quickly with the purchase. There was no arm bending regarding the purchase of extended warranties, etc. More
by jimmyjohn28
Employees Worked With
Ravi Sapkota
