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Russell & Smith Mazda
Houston, TX
466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 466 reviews
April 28, 2024
I have been taking my vehicle to Russell and Smith Madza for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this ve for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this vehicle if it were not for the care and continued maintenance of Russell and Smith Mazda. They have always treated us both very well. I have put my trust in them for many years and hope for a few more. In case you're wondering, my CX-7 has 181000 and counting. I fully hope to go beyond 200000. Thanks again to Russell and Smith Mazda. They have some really great service people. More
by KG6037
Employees Worked With
Nathan Nguyen
April 27, 2024
We had a great experience, buying a car here. We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pr We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pressured at all through the entire visit. We liked that they listened to us and wanted to work with us. We did end up buying a brand new car with great interest rate and we’re very happy with our purchase! Thank you team at Russell & Smith Mazda! 👍👍👍 More
by Lananh Huynh
Employees Worked With
Sergio Martinez, 5 star / Lorenzo, 5 star
January 27, 2024
Excellent job by sakes rep and finance department. Flow of the interactions was very smooth from test drive to driving off the property with our new 2024 CX-5. Flow of the interactions was very smooth from test drive to driving off the property with our new 2024 CX-5. More
by Rob Byrne
Employees Worked With
Elaina Vitela, Christopher Odell
December 31, 2023
Cyruss Pilgrim got me into buying the 2024 Mazda CX-5 New 2.5 Select. Cyruss is an awesome salesperson, and he is extremely professional and knowledgeable. I really like dealing with him and would definitely 2.5 Select. Cyruss is an awesome salesperson, and he is extremely professional and knowledgeable. I really like dealing with him and would definitely keep in touch with him for any future deals as well. More
by silabrata.93
Employees Worked With
Cyruss Pilgrim, Gilton Huggett, Ravi Sapkota, Otto Schnellbacher, Alejandro Montoyo, Nicholas Sabzrvari, Stephen Raggette
December 21, 2023
The staffs at service department are friendly and professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. professional . They show a good communication skill on illustrating the service process clearly, and my car is maintained on time as expected. More
by ericsung0915
Employees Worked With
Steve Rodriguez
November 06, 2023
Alfredo, my Service Advisor provided excellent service. This was my first time at the dealership, as I had just purchased a used Mazda. He was very courteous and respectful. Good service is hard to find This was my first time at the dealership, as I had just purchased a used Mazda. He was very courteous and respectful. Good service is hard to find these days I had no issues and he answered all all of my questions and concerns about my vehicle. More
by Charleen.Jones
Employees Worked With
Otto Schnellbacher
