Russell & Smith Mazda

I recently purchased a 2014 Mazda CX5 from this dealer.Prior to meeting with Russell & Smith I had to first endure a negative experience with another dealer. The experience with Russell & Smith was dealer.Prior to meeting with Russell & Smith I had to first endure a negative experience with another dealer. The experience with Russell & Smith was hands down one of the best I have been a part of during a major purchase. From the sales associate to the managers and the finance department I was treated professionally and it was easy to see that everyone involved had my best interest at heart. More

Ibrahim was very nice, He made sure everything was perfect and showed me how to operate my new Miata safely. He really went the extra mile, It was a very pleasant experience and I if you are going to perfect and showed me how to operate my new Miata safely. He really went the extra mile, It was a very pleasant experience and I if you are going to get a car, this is a great place to do it ! Thank you all so much. More

Our family really enjoyed my recent car purchasing experience with Mr. Sutoyo. He was helpful, courteous and efficient as always. This is my 3rd time coming back to buy from Russell and Smith Mazda an experience with Mr. Sutoyo. He was helpful, courteous and efficient as always. This is my 3rd time coming back to buy from Russell and Smith Mazda and the whole purchasing process from test driving to financing was easy and pleasant. Since I bought 2 cars this time, the new CX-5 and Mazda 6, I expect to be treated with much courtesy and respect, I received stellar treatment from Sutoyo and the GM Steve. I am a hard bargainer, while other dealers in town turn down my offers and low ball my trade-ins, Sutoyo and Steve (GM) worked with me to get the best deal for the cars and my trade-ins. We finished at nearly 11:00 pm on Saturday night, and the GM stayed behind to shake our hands and congratulate us on our new purchases. We really appreciate the effort and felt really good with our decision to purchase here. I will definitely recommend colleagues and friends to purchase their next Mazda at Russell and Smith, and especially with Sutoyo. He really deserve a praise for his effort and attitude. Thanks, A very happy Mazda family (2011 Mazda CX9 GT, 2011 Mazda 2, 2014 Mazda 6 GT and 2014 Mazda CX-5 GT) More

I just started work in US after 10 years and I wasn;t use to car dealership industry. Gilton was extremely patient and has a very professional service attitude. He explained everything when I bought the car. to car dealership industry. Gilton was extremely patient and has a very professional service attitude. He explained everything when I bought the car. His exceptional service is in the follow ups. I have not heard from my peers of other car dealers following up on the performance of the car and other service inquiries. I Strongly recommend Gilton. Thanks and keep up the good work! More

Gilton did a great job and provided all the assistance I needed and more. I am very happy with my certified pre-owned vehicle and would highly recommend this dealership. Ask for Gilton! needed and more. I am very happy with my certified pre-owned vehicle and would highly recommend this dealership. Ask for Gilton! More

Ravi was knowledgeable in all areas of the vehicle and made the car buying experience comfortable. The financial manager was also good about negotiating the monthly price, which was a big determining fac made the car buying experience comfortable. The financial manager was also good about negotiating the monthly price, which was a big determining factor in buying the vehicle. I would definitely recommend this dealership to anyone wanting a new Mazda. More

My best definition for Mr. Ravi Sapkota is that he's not a Sales person, he is a Person that does the sale. He was never pushy, always listening to my points and responding my questions. From end to e not a Sales person, he is a Person that does the sale. He was never pushy, always listening to my points and responding my questions. From end to end, the selling and owning the new CX5 was an awesome experience. I have also to acknowledge the New Car Sales Manager Mr. Santos Cabrera. A very hands-on, client friendly professional. I recommend this dealership to anyone who's seeking a great car, a great deal, and great service. More

I enjoyed my car purchasing experience. Mr. Sutoyo was helpful, experienced and efficient. I could tell from the moment, I met him that he knew how to negotiate and to make a sale. He takes care of his helpful, experienced and efficient. I could tell from the moment, I met him that he knew how to negotiate and to make a sale. He takes care of his customers, and I deeply appreciate that. If he is not a mentor sale representative or sales manager, he should be. I've come across several salespersons in my day, and he is one of the best. Much appreciated on satisfied buyer, W Plunkett More

The CX 5 received high ratings and good gas mileage. The trade in value on my cars was reasonable. I have purchased Mazda vehicles in the past and enjoyed them. Michael is friendly and has made himself a trade in value on my cars was reasonable. I have purchased Mazda vehicles in the past and enjoyed them. Michael is friendly and has made himself available. More

We worked with Michael and had a great experience. I went in on a Wednesday and test drove the CX5. Michael was very knowledgable, patient and friendly. He knew that I wasn't going to buy a car that day went in on a Wednesday and test drove the CX5. Michael was very knowledgable, patient and friendly. He knew that I wasn't going to buy a car that day (just there to test drive) but he still took his time and did not rush me through the process. I did decide that I wanted the CX5 but I wanted to call 8 dealerships first and make sure I got the best price. Not only did Michael give me the best price but he also remembered things we had talked about a week earlier on the test drive. He went out of his way to make a personal connection and establish a relationship. When we got to the the dealership the following Monday, my husband drove the car and then we went to make the purchase. The price never changed from what Michael quoted over the phone. It was an easy car buying experience! More