Russell & Smith Mazda | Page 2

Friendly, welcoming personnel on arrival. Explanation of services to be performed, as well as the cost of services and possible payment options, Bright, clean, comfortable waiting space, wi Explanation of services to be performed, as well as the cost of services and possible payment options, Bright, clean, comfortable waiting space, with snack and drink options. Prompt performance of service. Smooth checkout process. More

Never doubt on purchasing a second vehicle with them. This dealership is superb hence it has won our loyalty. This dealership is superb hence it has won our loyalty. More

Great place to buy Mazda, friendly staff, professional service , nice environment, great location to do service. service , nice environment, great location to do service. More

Great service fast and easy to deal with. Thank you for always giving your all!! Thank you for always giving your all!! More

ATTENTION - Stay AWAY from this dealership immediately. It doesn’t matter what you find online. Car salesman at this dealership are unethical and dishonest. I am completely disgusted by the by the dis It doesn’t matter what you find online. Car salesman at this dealership are unethical and dishonest. I am completely disgusted by the by the dishonesty of the Liars, and Schemes that are played at Russell & Smith Mazda. In particular, Gilton and his boss. My wife drove an hour and a half to their dealership for a specific car where every detail was given to us with a price, and in 5 short minutes they said they could not honor the price and that there was a “miscommunication” in the text messages sent and received by “Patrick” a so called sales person, who is really just some idiot doing the dirty work for their sales minions. I was out of town, so my wife attempted to handle this and they took complete advantage of her and her time. I called the pre-owned car manager on the phone and very quickly realized how dishonest he was with absolutely no integrity whatsoever. I will continue to go out of my way to keep others from wasting their time dealing with these people. This place is a complete joke. More

I've been coming here for several years now and the one thing I have always gotten is consistently great service. The dealership itself is very clean and welcoming, and it's easy to work from the lobby whi thing I have always gotten is consistently great service. The dealership itself is very clean and welcoming, and it's easy to work from the lobby while my car is being serviced with several seating options. More

I recently had my car windshield repaired and I couldn't be more pleased with the experience. From start to finish, the process was smooth, professional, and hassle-free. be more pleased with the experience. From start to finish, the process was smooth, professional, and hassle-free. More

Dealership seemed to be very clean and well run. Sales people were friendly and helpful. I was able to test drive a new car right away. Vehicle pricing was fully explained. Sales people were friendly and helpful. I was able to test drive a new car right away. Vehicle pricing was fully explained. More

This is a 5 star dealership. They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this dealership to friends and family. More

The service department was extremely courteous and helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surp helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surprised with anything. More