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Russell & Smith Mazda

Houston, TX

4.8
464 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 464 reviews

August 25, 2024

Great place to buy Mazda, friendly staff, professional service , nice environment, great location to do service. More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Steve Rodriguez
August 14, 2024

Great service fast and easy to deal with. Thank you for always giving your all!! More

by Khernandez13999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rincon
August 06, 2024

ATTENTION - Stay AWAY from this dealership immediately. It doesn’t matter what you find online. Car salesman at this dealership are unethical and dishonest. I am completely disgusted by the by the dis More

by MikeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilton Huggett, Steve Rodriguez
August 05, 2024

I've been coming here for several years now and the one thing I have always gotten is consistently great service. The dealership itself is very clean and welcoming, and it's easy to work from the lobby whi More

by mvasque3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
June 09, 2024

I recently had my car windshield repaired and I couldn't be more pleased with the experience. From start to finish, the process was smooth, professional, and hassle-free. More

by margeauxr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi Sapkota, Otto Schnellbacher, Alejandro Montoyo
May 23, 2024

Dealership seemed to be very clean and well run. Sales people were friendly and helpful. I was able to test drive a new car right away. Vehicle pricing was fully explained. More

by Shokakusan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Mejia - ***** (rating)
May 09, 2024

This is a 5 star dealership. They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this More

by kmacinerney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Pham
April 29, 2024

The service department was extremely courteous and helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surp More

by aishaysmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Rodriguez
April 28, 2024

I have been taking my vehicle to Russell and Smith Madza for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this ve More

by KG6037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nguyen
April 27, 2024

We had a great experience, buying a car here. We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pr More

by Lananh Huynh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez, 5 star / Lorenzo, 5 star
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