Russell & Smith Mazda

ATTENTION - Stay AWAY from this dealership immediately. It doesn’t matter what you find online. Car salesman at this dealership are unethical and dishonest. I am completely disgusted by the by the dis It doesn’t matter what you find online. Car salesman at this dealership are unethical and dishonest. I am completely disgusted by the by the dishonesty of the Liars, and Schemes that are played at Russell & Smith Mazda. In particular, Gilton and his boss. My wife drove an hour and a half to their dealership for a specific car where every detail was given to us with a price, and in 5 short minutes they said they could not honor the price and that there was a “miscommunication” in the text messages sent and received by “Patrick” a so called sales person, who is really just some idiot doing the dirty work for their sales minions. I was out of town, so my wife attempted to handle this and they took complete advantage of her and her time. I called the pre-owned car manager on the phone and very quickly realized how dishonest he was with absolutely no integrity whatsoever. I will continue to go out of my way to keep others from wasting their time dealing with these people. This place is a complete joke. More

I've been coming here for several years now and the one thing I have always gotten is consistently great service. The dealership itself is very clean and welcoming, and it's easy to work from the lobby whi thing I have always gotten is consistently great service. The dealership itself is very clean and welcoming, and it's easy to work from the lobby while my car is being serviced with several seating options. More

I recently had my car windshield repaired and I couldn't be more pleased with the experience. From start to finish, the process was smooth, professional, and hassle-free. be more pleased with the experience. From start to finish, the process was smooth, professional, and hassle-free. More

Dealership seemed to be very clean and well run. Sales people were friendly and helpful. I was able to test drive a new car right away. Vehicle pricing was fully explained. Sales people were friendly and helpful. I was able to test drive a new car right away. Vehicle pricing was fully explained. More

This is a 5 star dealership. They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this They salesman was nice, accommodating to my busy schedule, and used great communication. Helpful and attentive but not pushy. I would recommend this dealership to friends and family. More

The service department was extremely courteous and helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surp helpful and very knowledgeable concerning the work and needs of my vehicle. They explained everything very clearly and I wasn't overwhelmed or surprised with anything. More

I have been taking my vehicle to Russell and Smith Madza for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this ve for as long as I have owned it. I bought my CX-7 in Oct 2009, it is a 2010 model. I paid it off in Oct 2014. I don't think I would still have this vehicle if it were not for the care and continued maintenance of Russell and Smith Mazda. They have always treated us both very well. I have put my trust in them for many years and hope for a few more. In case you're wondering, my CX-7 has 181000 and counting. I fully hope to go beyond 200000. Thanks again to Russell and Smith Mazda. They have some really great service people. More

We had a great experience, buying a car here. We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pr We felt like our business matters to them, and they were all nice to us. We did not felt like we were looked down at or being judged. We were not pressured at all through the entire visit. We liked that they listened to us and wanted to work with us. We did end up buying a brand new car with great interest rate and we’re very happy with our purchase! Thank you team at Russell & Smith Mazda! 👍👍👍 More

I trust the professional service I get every time. They treat me like a VIP! They treat me like a VIP! More

Excellent service and always kept me updated on the status of my vehicle. Everyone was friendly and helpful through the process. status of my vehicle. Everyone was friendly and helpful through the process. More