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Russell & Smith Mazda

Houston, TX

4.8
463 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 463 reviews

April 10, 2014

Excellent Service Ravi offered me a great service on leasing my Mazda3. He is very professional and responded to all my questions. Russell & Smith should be very prou More

by Lastarria70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Sapkota
Apr 11, 2014 -

Russell & Smith Mazda responded

Thank you so much for your great review! Ravi is a great salesperson and we are proud to have him as a great employee. Come see us again if you need anything else! Sincerely, Katie Smith - Internet Manager

April 06, 2014

This is my second buy a mazda. Gilton gave me a lone way to test drive my choose. He is very polite and always helpful when we talk about the price. He helps me to get a great deal. More

by wenhaochen1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Apr 07, 2014 -

Russell & Smith Mazda responded

We are so happy you were able to find a great deal on your second Mazda. Have a great time driving your car! Let us know if you need anything else. Sincerely, Katie Smith - Internet Manager

April 01, 2014

I took my brand new Mazda 5 after five months of buying for my first service. These guys took close to 2 hours. Not sure what they did. I was in a hurry so could not check the fuels but after reaching home More

by shivooz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodriguez
March 18, 2014

Gilton was very professional and well versed on his information. He made sure to describe everything in great detail and make sure that I understood. I originally visited with Gilton back in October 20 More

by joeray87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Mar 18, 2014 -

Russell & Smith Mazda responded

We are so happy you were very impressed and satisfied with our dealership and Gilton. Thank you so much for your business and we hope to see you soon. Enjoy your new car! Sincerely, Katie Smith - Internet Manager

March 15, 2014

Buying a new car is not normally a pleasant experience for me. I will have to say my purchase last night of a 2014 Mazda CX-5 was the best car buying experience I have had. I got the price I wanted for my More

by slforbes1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Mar 16, 2014 -

Russell & Smith Mazda responded

Thank you so much for the review and recommendation! We are so excited you had such a great experience with Gilton. Have fun driving your new car! Sincerely, Katie Smith - Internet Manager

March 13, 2014

Outstanding and easy experience. They were as excited about my new car as I was. Ravi was responsive, knowledgeable and made the experience. I would highly recommend Ravi to anyone looking for a new Mazd More

by Margaritamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Sapkota
Mar 14, 2014 -

Russell & Smith Mazda responded

Thank you so much for your great review of our dealership and Ravi. Please feel free to stop by if you need anything else! Sincerely, Katie Smith - Internet Manager

March 04, 2014

Great cooperation, patience, compromise. Helped us find the Mazda we were looking for. The Sales Manager & Financial Manager were also amazingly helpful. I will recommend! More

by Jouban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2014 -

Russell & Smith Mazda responded

Thank you for your review and recommendation! We look forward to seeing you again! Sincerely, Katie Smith - Internet Manager

February 27, 2014

I was looking for car for quite some time, I visited some other mazda dealers too but I didnt appreciate theri way of dealing with customers. When I visited Rusell and Smith I came in contact with Sutoyo, th More

by fazalshirazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

Russell & Smith Mazda responded

Thank your for your review and recommendation! We are happy you chose us over the other Mazda dealers in the area. If you need anything else, feel free to call or stop by the dealership. Sincerely, Katie Smith - Internet Manager

February 18, 2014

I had been to 4 other dealerships before finally meeting Sutoyo. Everyone had tried to nickel and dime me up until that point. He was extremely helpful and showed that he was worthy of my business. I recomm More

by djudge86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2014 -

Russell & Smith Mazda responded

Thank you so much for your review and recommendation. We appreciate your business! Sincerely, Katie Smith - Internet Manager

February 18, 2014

I went to several dealerships in town and because I have "problem" credit, I was not able to get a car anywhere else. Central Nissan was the complete opposite. I worked with a salesman named Gilton and More

by Yvette_Banuelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
Feb 19, 2014 -

Russell & Smith Mazda responded

Thank you for your positive review. We are happy Gilton was able to assist you during the car buying process. Feel free to reach out to us if you need anything else. Sincerely, Katie Smith - Internet Manager

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