Russell & Smith Mazda
Houston, TX
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Excellent Service Ravi offered me a great service on leasing my Mazda3. He is very professional and responded to all my questions. Russell & Smith should be very prou Ravi offered me a great service on leasing my Mazda3. He is very professional and responded to all my questions. Russell & Smith should be very proud to have him as an employee. Dagoberto Silva More
This is my second buy a mazda. Gilton gave me a lone way to test drive my choose. He is very polite and always helpful when we talk about the price. He helps me to get a great deal. to test drive my choose. He is very polite and always helpful when we talk about the price. He helps me to get a great deal. More
I took my brand new Mazda 5 after five months of buying for my first service. These guys took close to 2 hours. Not sure what they did. I was in a hurry so could not check the fuels but after reaching home for my first service. These guys took close to 2 hours. Not sure what they did. I was in a hurry so could not check the fuels but after reaching home , I found that the windshield washer , the coolant liquid was not refilled. They did a pretty lousy job. The car keeps having small electrical problems here and there. They did not seem to care. The charged me 45 bucks. I don't even know if my oil change too was done or not.. Everything in checklist was marked as if completed. More
Gilton was very professional and well versed on his information. He made sure to describe everything in great detail and make sure that I understood. I originally visited with Gilton back in October 20 information. He made sure to describe everything in great detail and make sure that I understood. I originally visited with Gilton back in October 2013 and was so impressed with him last year that I made sure to come back over this past weekend and deal with him. I am very happy with my decision and love my new car. He even followed up with me the next day just to make sure I didn't have any questions. Very impressed and satisfied. More
Buying a new car is not normally a pleasant experience for me. I will have to say my purchase last night of a 2014 Mazda CX-5 was the best car buying experience I have had. I got the price I wanted for my for me. I will have to say my purchase last night of a 2014 Mazda CX-5 was the best car buying experience I have had. I got the price I wanted for my trade in and my salesman, Gilton, was the best salesman I have ever dealt with. He was exceptionally knowledgable and truly a nice person to deal with. I would highly recommend this dealership and Gilton. And I love my car! More
Outstanding and easy experience. They were as excited about my new car as I was. Ravi was responsive, knowledgeable and made the experience. I would highly recommend Ravi to anyone looking for a new Mazd about my new car as I was. Ravi was responsive, knowledgeable and made the experience. I would highly recommend Ravi to anyone looking for a new Mazda. More
Great cooperation, patience, compromise. Helped us find the Mazda we were looking for. The Sales Manager & Financial Manager were also amazingly helpful. I will recommend! the Mazda we were looking for. The Sales Manager & Financial Manager were also amazingly helpful. I will recommend! More
I was looking for car for quite some time, I visited some other mazda dealers too but I didnt appreciate theri way of dealing with customers. When I visited Rusell and Smith I came in contact with Sutoyo, th other mazda dealers too but I didnt appreciate theri way of dealing with customers. When I visited Rusell and Smith I came in contact with Sutoyo, the way he showed interest in selling the car, I didnt felt like going out without buying car from this place. I would say they are the most cooperative and interactive and proffessional dealers of all. I would recommend other buyer to go to Russell and Smith Mazda and specially deal with Sutoyo. Fazal SHirazi More
I had been to 4 other dealerships before finally meeting Sutoyo. Everyone had tried to nickel and dime me up until that point. He was extremely helpful and showed that he was worthy of my business. I recomm Sutoyo. Everyone had tried to nickel and dime me up until that point. He was extremely helpful and showed that he was worthy of my business. I recommended him to all of my family and friends. More
I went to several dealerships in town and because I have "problem" credit, I was not able to get a car anywhere else. Central Nissan was the complete opposite. I worked with a salesman named Gilton and "problem" credit, I was not able to get a car anywhere else. Central Nissan was the complete opposite. I worked with a salesman named Gilton and he was extremely polite and enthused about helping me to get a car. He made sure to go the extra mile and I was treated so nicely. Not only was Gilton nice, but he gave me the red carpet treatment. He also is extremely knowledgeable about cars, and was able to walk me through all the features of the car. Edgar in finance, was also extremely nice and went the extra mile to get me financed. I was happy to say that Gilton even walked me through each detail of the car once I got the word I was financed. I would recommend Gilton to anyone who is in need of a car. I can say he really made the whole expereince a wondeful one. More