Russell & Smith Mazda

Great customer service I had a really great experience thanks to my sales associate, Otto. As a first time new car owner, Otto made sure to take the time to go over all my o I had a really great experience thanks to my sales associate, Otto. As a first time new car owner, Otto made sure to take the time to go over all my options and made sure I left 100% satisfied. He went above and beyond and spoke to my step-father (who lives out of state) to ease his fears that the car I wanted was a great fit for me personally and financially. The customer service I received from Otto totally exceeded my expectations and I def recommend asking for Otto to anyone who is looking to get a new or used car from Mazda. More

FOURTH CAR PURCHASED FROM THIS DEALERSHIP Otto worked hard for me. I would recommend asking for him when wanting to buy a car.I got fed up with the other Mazda dealership game playing and this Otto worked hard for me. I would recommend asking for him when wanting to buy a car.I got fed up with the other Mazda dealership game playing and this is our second of four vehicles over the years that Otto has been the salesman. I have always gotten the best deal at Russell and Smith. More

Great Selling Experience! I am pleased to share the experience of selling my car through Russell and Smith Mazda. Russell and Smith Mazda provided the highest of three apprais I am pleased to share the experience of selling my car through Russell and Smith Mazda. Russell and Smith Mazda provided the highest of three appraisals for my car sale. I was very well looked after by Otto Shnellbacher who exceeded my expectations and went above and beyond with his outstanding customer service. Otto is personable, highly professional and a pleasure to deal with. Selling a car can be a stressful experience, however Otto guided me through the selling process from start to finish with ease. He ensured that he was always available to answer my questions and even loaned me his iphone charger to help me get home as my phone battery had run out of charge! Otto is an asset to Russell and Smith Mazda and I would definitely recommend him and the Mazda dealership to anyone who is looking to sell their car. Five starts from me! More

Mazda CX-5 It was my first experience purchasing and financing a new car and I am very happy with my experience at Russell & Smith Mazda! The staff was kind, fri It was my first experience purchasing and financing a new car and I am very happy with my experience at Russell & Smith Mazda! The staff was kind, friendly, knowledgeable and did not push me into anything. I decided to purchase a new vehicle on my own accord and I am so glad that I did! I LOVE my new CX-5! GREAT dealership! I highly recommend to anyone looking to purchase a new Mazda! More

Impressed With Russell & Smith Mazda ! Great service before and after the sale. Not only that I got more money on my trade-in than I ever expected to get. Sales personnel were knowledgeable Great service before and after the sale. Not only that I got more money on my trade-in than I ever expected to get. Sales personnel were knowledgeable about their product, and service personnel have called me each time before it was time for an oil change. If you have not considered a Mazda. take a test drive at Russell & Smith Mazda, I'm sure you will be impressed. I was, and glad that I asked for Gilton Huggett. More

great customer service Nathan was very helpful on time told us what to expect and how long we would have to wait and the price very on time Nathan was very helpful on time told us what to expect and how long we would have to wait and the price very on time More

Great Service I love my Mazda 3 5 door. My husband and I went to see the car I found online. Gilton Huggett made it a very injoyable experience. This is the 2nd car I love my Mazda 3 5 door. My husband and I went to see the car I found online. Gilton Huggett made it a very injoyable experience. This is the 2nd car it have purchased from Rusell & Smith Mazda. I recommend this Dealership to anyone. More

Cx3 suv The car is perfect for me and my husband. Great gas mileage ,very sporty look, very good speed, love the blue tooth and the heated seats are great! The car is perfect for me and my husband. Great gas mileage ,very sporty look, very good speed, love the blue tooth and the heated seats are great! More

Great Sales Experience As a first time car buyer I was very nervous for purchasing a vehicle. I didn't want to feel pressured towards anything or to be taken advantage while As a first time car buyer I was very nervous for purchasing a vehicle. I didn't want to feel pressured towards anything or to be taken advantage while making such a huge financial decision. I wanted to be able to take my time and consider all of my options. Otto Schnellbacher assisted me in purchasing my car, and he did a fantastic job explaining every part of the process to me. He told me all of the features and details during my test drive with my new Mazda CX-5. Otto fully explained every part of the Certified Pre-Owned package and made sure he answered all of my questions. I never felt he was rushing me out at all. I would highly recommend Otto for anyone who is looking for someone who is real, honest and for someone who doesn't want to be pressured towards anything during a car buying process. He did a great job! More

Great Experience at Russell & Smith I have purchased my second Mazda from Gilton Huggett-he is great to deal with and always greets me with a smile! He knows his cars and explains featu I have purchased my second Mazda from Gilton Huggett-he is great to deal with and always greets me with a smile! He knows his cars and explains features in a way the buyer can understand. Great follow-up after the purchase. He doesn't just move on to the next deal. Have purchased 6 vehicles from Russell & Smith and have always had a great experience, great service department, too! Debbie L. More