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Russell & Smith Mazda

Houston, TX

4.7
466 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 466 reviews

February 17, 2025

I was very happy with my experience here. The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we m More

by Ldm1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad
February 12, 2025

very disappointed with service on the air conditioner. still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never More

by hart.irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilton Huggett
December 11, 2024

Easy buying experience, with friendly and knowledgeable staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. More

by Aaron Benoliel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
November 21, 2024

Great experience! I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. More

by Nng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez, Alejandro Montoyo
November 17, 2024

Very satisfied. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. More

by jhutching2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, salesman- Chad Frank, Director GSM
November 12, 2024

The dealership, it's very good. The workers were very professional, cooperated and understanding, and they do a good job on a car and they fast More

by Blessdagame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez
November 09, 2024

The dealership provided excellent service. I was very happy with the attention to detail and the timeliness of the work. More

by Cgollomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez
November 02, 2024

they're good on timing. meet you at your car when you drive up there. More

by Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez
October 18, 2024

entire staff at R&S was courteous, professional and patiently answered all questions I had regarding my purchase and operation of the vehicle I reviewed More

by Rusty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett *****
October 09, 2024

Russell & Smith Mazda were very helpful servicing our car. I couldn't have the electronic diagnosis at the time of the appointment due to the fact I was being charged $192.00 for the testing. I didn't More

by bareese1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez, Alejandro Montoyo, Stephen Raggette
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