
Russell & Smith Mazda
Houston, TX
Filter Reviews by Keyword
By Type
Showing 466 reviews
I was very happy with my experience here. The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we m The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we moved on. There were no hidden fees or extras slipped in the contract. Once we agreed on a price, the contracts reflected the agreed price. I felt very heard and respected and am thoroughly satisfied with my purchase. More
very disappointed with service on the air conditioner. still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never been treated like this until now. More
Easy buying experience, with friendly and knowledgeable staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. More
Great experience! I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. More
Very satisfied. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. More
The dealership, it's very good. The workers were very professional, cooperated and understanding, and they do a good job on a car and they fast The workers were very professional, cooperated and understanding, and they do a good job on a car and they fast More
entire staff at R&S was courteous, professional and patiently answered all questions I had regarding my purchase and operation of the vehicle I reviewed patiently answered all questions I had regarding my purchase and operation of the vehicle I reviewed More
Russell & Smith Mazda were very helpful servicing our car. I couldn't have the electronic diagnosis at the time of the appointment due to the fact I was being charged $192.00 for the testing. I didn't car. I couldn't have the electronic diagnosis at the time of the appointment due to the fact I was being charged $192.00 for the testing. I didn't have the amount at that time. The other services were very good. More