Back

Russell & Smith Mazda

Houston, TX

4.7
471 Reviews

3440 South Loop West

Houston, TX

77025

Directions

By Type

Showing 471 reviews

April 03, 2025

It’s a very great company I love Alfredo in customer service the hospitality there is nice and all the employees are very respectful courteous very helpful More

by danita.nina.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo in CUSTOMER SERVICE
April 01, 2025

Russell & Smith Mazda made me feel welcome. Everyone was pleasant, they explained every process for a car purchase which made me feel comfortable. They are all so very knowledgeable, while More

by monacason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad Ahmed, Gilton Huggett, Steve Rodriguez, Nicholas Sabzrvari, Stephen Raggette
March 28, 2025

I choose to continue to use Russell and Smith Mazda for my car maintenance and repair needs. My experience has been that they are honest and let me know what is required or suggested for maintenance items. More

by JerrysMiata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nguyen, Brian Trevino, Gilton Huggett, Steve Rodriguez
March 22, 2025

Courteous, and professional. They did the job correctly. I will continue to go here from now on. More

by rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
March 10, 2025

I really enjoyed my car sales woman. She explained all the parts of the car in great detail. More

by servane.cloteaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Raggette
February 17, 2025

I was very happy with my experience here. The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we m More

by Ldm1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad
February 12, 2025

very disappointed with service on the air conditioner. still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never More

by hart.irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilton Huggett
December 11, 2024

Easy buying experience, with friendly and knowledgeable staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. More

by Aaron Benoliel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
November 21, 2024

Great experience! I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. More

by Nng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez, Alejandro Montoyo
November 17, 2024

Very satisfied. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. More

by jhutching2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, salesman- Chad Frank, Director GSM
1
...