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Russell & Smith Mazda

Houston, TX

4.8
464 Reviews

3440 South Loop West

Houston, TX

77025

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Showing 464 reviews

December 11, 2024

Easy buying experience, with friendly and knowledgeable staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. More

by Aaron Benoliel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett
November 21, 2024

Great experience! I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. More

by Nng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez, Alejandro Montoyo
November 17, 2024

Very satisfied. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. More

by jhutching2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, salesman- Chad Frank, Director GSM
November 12, 2024

The dealership, it's very good. The workers were very professional, cooperated and understanding, and they do a good job on a car and they fast More

by Blessdagame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett, Steve Rodriguez
November 09, 2024

The dealership provided excellent service. I was very happy with the attention to detail and the timeliness of the work. More

by Cgollomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez
November 02, 2024

they're good on timing. meet you at your car when you drive up there. More

by Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez
October 18, 2024

entire staff at R&S was courteous, professional and patiently answered all questions I had regarding my purchase and operation of the vehicle I reviewed More

by Rusty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilton Huggett *****
October 09, 2024

Russell & Smith Mazda were very helpful servicing our car. I couldn't have the electronic diagnosis at the time of the appointment due to the fact I was being charged $192.00 for the testing. I didn't More

by bareese1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez, Alejandro Montoyo, Stephen Raggette
September 11, 2024

Friendly, welcoming personnel on arrival. Explanation of services to be performed, as well as the cost of services and possible payment options, Bright, clean, comfortable waiting space, wi More

by lamatson2013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nguyen
August 28, 2024

Never doubt on purchasing a second vehicle with them. This dealership is superb hence it has won our loyalty. More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Olivares
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