
Russell & Smith Mazda
Houston, TX
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It’s a very great company I love Alfredo in customer service the hospitality there is nice and all the employees are very respectful courteous very helpful service the hospitality there is nice and all the employees are very respectful courteous very helpful More
Russell & Smith Mazda made me feel welcome. Everyone was pleasant, they explained every process for a car purchase which made me feel comfortable. They are all so very knowledgeable, while Everyone was pleasant, they explained every process for a car purchase which made me feel comfortable. They are all so very knowledgeable, while helping me with every aspect. I would recommend Russell & Smith to everyone. Just drop by there and see what I'm talking about. I'm sure you will agree and you will be Happy you did. Maria More
I choose to continue to use Russell and Smith Mazda for my car maintenance and repair needs. My experience has been that they are honest and let me know what is required or suggested for maintenance items. my car maintenance and repair needs. My experience has been that they are honest and let me know what is required or suggested for maintenance items. I never feel that they are up selling. More
I was very happy with my experience here. The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we m The agent was very nice and forthcoming with options and prices. I was not pressured into purchasing any add ons, once I said I didn't want them we moved on. There were no hidden fees or extras slipped in the contract. Once we agreed on a price, the contracts reflected the agreed price. I felt very heard and respected and am thoroughly satisfied with my purchase. More
very disappointed with service on the air conditioner. still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never still not working and the service person refused to listen how it still doesn't work. I have bought three Mazdas from this dealership and have never been treated like this until now. More
Easy buying experience, with friendly and knowledgeable staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. staff. This was the best and most hassle free vehicle purchase I have ever made. I highly recommend this dealership. More
Great experience! I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. I’m from out of town, and Russell and Smith had everything ready for me. It took me less than two hours for me to drive away with my new vehicle. More
Very satisfied. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. No complaints. Oscar Garcia, Salesman did a great job in explaining the phone, radio and all components of the car. More