453 Reviews of Russell & Smith Honda - Service Center
Great Experience Very good experience quick response the service advisor was excellent price was fair work was done well in communication was excellent. I was very ve Very good experience quick response the service advisor was excellent price was fair work was done well in communication was excellent. I was very very happy with the service advisor Parham Payrovi!!! Great guy very helpful. I’ve been going to this dealer for a long time they’ve done some major work on my car in the past and I will continue to go to them for regular scheduled service. More
Great Service Michael was very helpful with everything and keeping up to date on what was going on while I was in the lobby. When the work was done Michael explaine Michael was very helpful with everything and keeping up to date on what was going on while I was in the lobby. When the work was done Michael explained to me what they did and the reasons why they did it. He was also kind enough to walk me out to my car and make sure that I was satisfied with the service, which is something that most dealerships/car service companies do not do. More
Oil Change, Tire Rotation and Car Wash Basic maintenance service but excellent customer service. I told Darnel that I had to leave by a certain time in order to make a luncheon appointment. Basic maintenance service but excellent customer service. I told Darnel that I had to leave by a certain time in order to make a luncheon appointment. He kept me advised during the wait period and got me out on time. More
Service Last week, I had oil change and brake fluid flush. Advisor John Nunez explained to me the problem clearly. He is a wonderful person and very respectfu Last week, I had oil change and brake fluid flush. Advisor John Nunez explained to me the problem clearly. He is a wonderful person and very respectful More
Service was done here. The agent was very curteous. Only concern was that it took longer than usual, but they were very apologetic about it. was done here. The agent was very curteous. Only concern was that it took longer than usual, but they were very apologetic about it. More
Great Personal Customer Service From the salesaman to the repair shop, down to the mechanic, they made sure to update me by text, calling or email and made sure I knew to the full ex From the salesaman to the repair shop, down to the mechanic, they made sure to update me by text, calling or email and made sure I knew to the full extent of what services were being provided and what the full process would be. They made it very quick and simple. More
Outstanding service I definitely recommend this dealership to my family and friends , thanks for the great and promptly service ,advice about my car ,smiles faces continu I definitely recommend this dealership to my family and friends , thanks for the great and promptly service ,advice about my car ,smiles faces continue the same way More
There are good people after all! Brake lights stayed on. It was a $9 fix. Part alone. No labor. VERY short wait on a Saturday. DARNELL FRANK is GREAT!!! THANK YOU! Brake lights stayed on. It was a $9 fix. Part alone. No labor. VERY short wait on a Saturday. DARNELL FRANK is GREAT!!! THANK YOU! More
Servicing of 2016 Accord I received excellent service during my visit this week to get oil change and general check-up on my Accord. The initial work was done quickly, and an I received excellent service during my visit this week to get oil change and general check-up on my Accord. The initial work was done quickly, and an alignment issue was identified that was also able to be done in the same trip. Mike from the service department took care of me and was courteous and informative throughout. More
Periodic service. Well Executed Advisor Constantine Thanos greeted me promptly and stayed attentive through the service process. Work was completed faster than expected and at a low Advisor Constantine Thanos greeted me promptly and stayed attentive through the service process. Work was completed faster than expected and at a lower cost. One of the most pleasant dealer service appointments. This is my second appointment and I am well please with Russell & Smith service. More