Russell & Smith Honda - Service Center

Great service Very efficient and friendly service, waiting area is very clean and comfortable, surely will come back for purchase or service my vehicles. Recommend Very efficient and friendly service, waiting area is very clean and comfortable, surely will come back for purchase or service my vehicles. Recommend this dealership for anyone. More

Very friendly and professional staff! The manager and the employees in general are very friendly! Mr. Constantine Thanos who helped us was very helpful and professional! He gave us timel The manager and the employees in general are very friendly! Mr. Constantine Thanos who helped us was very helpful and professional! He gave us timely updates on our vehicle. He had done a wonderful job! More

Very professional and effiecient Michael was again very professional and very knowledgeable what needed to be done for my vehicle. He also kept me updated throughout the day. Keepin Michael was again very professional and very knowledgeable what needed to be done for my vehicle. He also kept me updated throughout the day. Keeping the customer is vital. More

Pretty good experience Keep the friendly good customer service. Work on assisting customers in a more quickly manner. Make sure to check up on customers frequently waiting w Keep the friendly good customer service. Work on assisting customers in a more quickly manner. Make sure to check up on customers frequently waiting within the lobby. Overall everyone was very friendly and helpful. More

Tried to make it right and succeeded My car was at the Russell and Smith Collision Center having bodywork repairs. After I got the car back, the next day the car was dead. I had it towe My car was at the Russell and Smith Collision Center having bodywork repairs. After I got the car back, the next day the car was dead. I had it towed to the Collision Center and they took the car for service to the other RS location, and finally diagnosed a bad battery. Service and friendliness were good. More

Relatively quick and easy. Came in for simple oil change. I explained to the agent that I don't use my vehicle much, and didn't want him coming back to tell me I needed hundred Came in for simple oil change. I explained to the agent that I don't use my vehicle much, and didn't want him coming back to tell me I needed hundreds/thousands of dollars in other costly repairs. He calmly stated yes ma'am I understand. He told it would take about 45 minutes, and in 45 minutes he came to tell me I was good to go. Very pleasant hassle-free experience. I'd been quite used to using Douglas as service agent in the past, and was sad to hear he was no longer available. But I happened upon Eli, and he did a fine job of handling my visit, thanks! More

My first oil change Drove into express lane for my first oil change on my new 2018 CRV. Service was quick and smooth. Although I noticed a chip in my paint after I left. Drove into express lane for my first oil change on my new 2018 CRV. Service was quick and smooth. Although I noticed a chip in my paint after I left. More

Car maintenance I went in for routine maintenance (oil change, brake fluid flush, and transmission fluid flush). I was told it would be at least a 2 hour wait. Everyt I went in for routine maintenance (oil change, brake fluid flush, and transmission fluid flush). I was told it would be at least a 2 hour wait. Everything was completed within an hour and a half. My car rides smoothly. I always enjoy my service here! More

Fast and easy Darnell was terrific. I was really stressed about my dead battery in a parking garage, and he gave me resources over the phone to address the immedia Darnell was terrific. I was really stressed about my dead battery in a parking garage, and he gave me resources over the phone to address the immediate problem and then quickly handles the battery replacement when I brought the car in. More

Great Service Excellent Service, Drew kept me informed and the status of my service. Drew was friendly and he listen to what I had to say regrading my Crv Excellent Service, Drew kept me informed and the status of my service. Drew was friendly and he listen to what I had to say regrading my Crv More