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Russell & Smith Honda - Service Center

Houston, TX

4.7
440 Reviews

440 Reviews of Russell & Smith Honda - Service Center

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July 03, 2018

Quick, professional service My 2018 Fit's very first oil change was at Russell & Smith Honda, and Constantine Thanos greeted me once I walked in, and got me signed in. He clearly More

by nhan26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantine Thanos
July 02, 2018

Courteous and Attentive! Very pleased with the service! The service rep Darnell kept me posted and explained everything step-by-step! He was very professional and I will brin More

by andersontracy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Frank
Jul 03, 2018 -

Russell & Smith Honda responded

Thank you for the review! We appreciate the feedback and we're very glad you were well taken care of. We look forward to seeing you again!

July 02, 2018

Service visit June 27, 2018 Once again as in several prior service visits in the last 2 years, Mike Mendenhall was very professional & personable in every way. Very satisfied & More

by jack123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mendenhall
Jul 05, 2018 -

Russell & Smith Honda responded

Jack, we're happy to hear that Mike was so professional and personable, we hope he did an excellent job of helping! If you need anything else, let us know!

July 02, 2018

Constintine is Awesome! I went up there for a bluetooth issue, Constintine greeted me made sure that everything was taken care of and always picked up the phone and had excel More

by jallenaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constintine Thanos
Jul 05, 2018 -

Russell & Smith Honda responded

Constantine is a great asset to the team, thank you for letting us know that he did an awesome job helping! We hope that he and the team can help again!

July 02, 2018

Service visit on June 23, 2018 I went in for an oil change, Constantine was very courteous and attentive. My car was serviced very quickly and completed within 45 minutes from the t More

by margie88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantine Thanos
June 30, 2018

Very courteous and professional service I've been going more than I wished to this service center due to regular maintenance and multiple flat tires (Nails! You gotta love those Houston's st More

by Veberhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantine
Jul 03, 2018 -

Russell & Smith Honda responded

We are so glad to hear this! Thank you for taking the time to share your experience with us. It is so great to hear how much you enjoyed working with Constantine. He is a great asset to our team and was more than happy to help. We appreciate your business and hope to see you again in the future!

June 29, 2018

Great service and very friendly staff. I went in for an oil change and everyone i communicated with were very friendly and helpful. After the service was done on my vehicle, John explained More

by Frisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zyani Fernandez, John Nunez
June 28, 2018

Great service Very efficient and friendly service, waiting area is very clean and comfortable, surely will come back for purchase or service my vehicles. Recommend More

by JisK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parham Payrovl
Jun 29, 2018 -

Russell & Smith Honda responded

Thank you for your kind review! Russell & Smith Honda works hard to make sure every experience with us is a memorable one and we're happy to hear your service visit went smoothly. We look forward to seeing you in the future!

June 26, 2018

Very friendly and professional staff! The manager and the employees in general are very friendly! Mr. Constantine Thanos who helped us was very helpful and professional! He gave us timel More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thanos, Constantine
Jun 28, 2018 -

Russell & Smith Honda responded

Thank you for the great review, Bob! It was our pleasure working with you and we appreciate the kind words about Constantine and our staff. We hope to see you again next time you need any work done!

June 25, 2018

Very professional and effiecient Michael was again very professional and very knowledgeable what needed to be done for my vehicle. He also kept me updated throughout the day. Keepin More

by abs52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mendenlhall
Jun 25, 2018 -

Russell & Smith Honda responded

It's great to hear that Michael was able to provide you with excellent service again. We know that it is important to keep our customers updated. We want you to be able to make informed decisions. Thank you again!

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