Russell & Smith Honda - Service Center

Oil Change Experience I have utilized Russell & Smith for my car maintenance for years. They have always been timely, professional and efficient. I have always been super I have utilized Russell & Smith for my car maintenance for years. They have always been timely, professional and efficient. I have always been super satisfied with my service. My only suggestion is that they dry the car off after the complementary wash because it leaves water marks and also it would be great to have a vacuum too. I cant remember the name of the associate that assisted me, but he was very helpful, kind and respectful. You can look up my visit and track this back to him: Cymetria Dillard, 2014 Honda Accord, visit 07/23/18 More

Quick Oil CHange I came in for a quick oil change and the techs noticed I had a picked up a nail in my tire and had it repaired for me at no charge. Fast efficient se I came in for a quick oil change and the techs noticed I had a picked up a nail in my tire and had it repaired for me at no charge. Fast efficient service. Thanks for the no stress visit. More

Top Notch This car and dealership are top-notch. The car is almost fault free and extremely reliable. Whenever I go to the dealership for routine maintenance, This car and dealership are top-notch. The car is almost fault free and extremely reliable. Whenever I go to the dealership for routine maintenance, they are friendly and quick and appear to be working for just me. More

Car Maintenance Michael was super friendly and helpful! I felt like I didn't have to do anything at all which was great! He took great care of my car and I. I know th Michael was super friendly and helpful! I felt like I didn't have to do anything at all which was great! He took great care of my car and I. I know they get super busy and the wait can be long sometimes but he worked with my schedule and got me in and out no problem! He set me up for my next appointment and accommodated to my needs. We definitely need more people like him! Super stress-free! He makes sure you're in great hands! More

Kevin in the servicing department Kevin made my anxiety completely go away. My CRV needed some major repair work. He kept me informed from start to finish and explained everything thor Kevin made my anxiety completely go away. My CRV needed some major repair work. He kept me informed from start to finish and explained everything thoroughly. He is awesome. He is the reason I will continue to come back to Russell and smith Honda and refer my friends and family. More

Timeless, friendly experience Mr. parham assisted me and recommended the service needed in a very friendly manner. A great Advisor to keep my car in a good condition to prevent fut Mr. parham assisted me and recommended the service needed in a very friendly manner. A great Advisor to keep my car in a good condition to prevent future damage. More

Russell and Smith are the best Never, ever liked car dealerships, until these guys. Very professional, very friendly, and made an effort to move the process along swiftly. No compl Never, ever liked car dealerships, until these guys. Very professional, very friendly, and made an effort to move the process along swiftly. No complaints. Thank you. More

Overall is good , although it took around 3 hrs . Michael Mendenhall, is a nice service person. He explained things. Keep me informed on status of my SUV during the waiting time. Good job. Excellen Michael Mendenhall, is a nice service person. He explained things. Keep me informed on status of my SUV during the waiting time. Good job. Excellent. More

Customer Service Review Honda Representative Parham Payrovi helped me out over the weekend when I came in for service. I received great customer services and experience. Than Honda Representative Parham Payrovi helped me out over the weekend when I came in for service. I received great customer services and experience. Thank you More

Quality Service The maintenance was completed in the exact estimate that Michael Mendenhall (my service advisor) gave me. I was very pleased with the quality of the s The maintenance was completed in the exact estimate that Michael Mendenhall (my service advisor) gave me. I was very pleased with the quality of the service done at this dealership. More