Russell & Smith Honda - Service Center

Amazing service So I show up because low tire pressure light is on. My tires are balled and and damaged by nails. #HoustonConstruction the associate offers me tire o So I show up because low tire pressure light is on. My tires are balled and and damaged by nails. #HoustonConstruction the associate offers me tire options and covers the details. I buy a set of four and have them out on. More bad news as the try to align them. The readings are off the chart and they want to find the cause before doing the alignment. Would have that fix later on as it was after 6. Excellent service and communication. More

Excellent efficient and convenience service. The staff is very knowledgeable and efficient of the auto service they provide. They make you feel part of the company like a family would. The staff is very knowledgeable and efficient of the auto service they provide. They make you feel part of the company like a family would. More

Very Friendly and Informative My service technician Kevin was very friendly and took his time explaining things to me. He always asked me if I wanted water or coffee several times My service technician Kevin was very friendly and took his time explaining things to me. He always asked me if I wanted water or coffee several times and kept me informed of the progress of my van without me even having to ask. More

Oil change for honda accord Constantine was a great help.. service was quick and thorough and I was treated with respect.. 10am was a good time to go and get an oil change Constantine was a great help.. service was quick and thorough and I was treated with respect.. 10am was a good time to go and get an oil change More

Drop off service Made appointment by phone. Dropped off car. Service rep called an hour in and said what they had done & what other things needed to be done & cost. I Made appointment by phone. Dropped off car. Service rep called an hour in and said what they had done & what other things needed to be done & cost. I advised what I wanted and they had it All done in another hour & I picked up my car. All went smoothly. More

good service Darnell from the service dept was informative and helpful. It did not take very long. I was out in less time than I was told. Darnell from the service dept was informative and helpful. It did not take very long. I was out in less time than I was told. More

Customer Service Very pleasant atmosphere and excellent customer service. Time wait was great and also many variety of options to service your vehicle. Honda vehicle a Very pleasant atmosphere and excellent customer service. Time wait was great and also many variety of options to service your vehicle. Honda vehicle are always a great choice to choose. More

Great experience I was in and out in less than 2 hours for a 10K service and tire rotation. Staff diid a great job keeping me informed. I was in and out in less than 2 hours for a 10K service and tire rotation. Staff diid a great job keeping me informed. More

Quick and friendly service The service writers at R and S went above and beyond for me. I drippped off my car but needed to pick up my son from camp. They put me in a rental car The service writers at R and S went above and beyond for me. I drippped off my car but needed to pick up my son from camp. They put me in a rental car so I could get him! A few hours later when the repairs were done, Alex took the time to explain everything. Alex and Eli were both amazing and I highly recommend! More

Excellent Service Excellent job Honda, all the representatives at Russel & Smith Honda I came across so far have excellent customer service skills. Frank (Darnell Frank Excellent job Honda, all the representatives at Russel & Smith Honda I came across so far have excellent customer service skills. Frank (Darnell Frank) was helpful and took the extra effort to ensure everything is taken care. I don't get to meet or know the mechanic who takes care of the car, they too have done an excellent job. More