Russell & Smith Honda - Service Center

Knowledgable/ Good Communication I was given the service I requested in a timely fashion! They are good at explaining and have good customer service skills! Kudos to them! I was given the service I requested in a timely fashion! They are good at explaining and have good customer service skills! Kudos to them! More

Great service with a short wait. The service was great. Michael and Rene were very helpful. I could not ask for more. Loved the car wash Car looked great! I am pleased. The service was great. Michael and Rene were very helpful. I could not ask for more. Loved the car wash Car looked great! I am pleased. More

Service call-alignment I only needed an alignment but wanted to get it done before weekend. Pulled up at 2:45 and left around 4:00. I was appreciative because it was late I only needed an alignment but wanted to get it done before weekend. Pulled up at 2:45 and left around 4:00. I was appreciative because it was late and waiting room was full; however, folks were getting services in a timely matter. Very professional and kept me informed. More

Car Service I had a 2 pm appointment at service center. It was a Saturday and told that it will take 2 hrs but service was done in 1hr. I had a 2 pm appointment at service center. It was a Saturday and told that it will take 2 hrs but service was done in 1hr. More

Took care of my service fast I was so pleased that Darnell called me hours earlier than I was expecting. They took care of my oil change and gave me a list of items that needed to I was so pleased that Darnell called me hours earlier than I was expecting. They took care of my oil change and gave me a list of items that needed to be taken care of. He was very attentive and through. More

Great, quick service Both Kevin and Constantine were both professional and proficient. I also used the curtesy shuttle. I don’t think I was at the dealer more than 5 minut Both Kevin and Constantine were both professional and proficient. I also used the curtesy shuttle. I don’t think I was at the dealer more than 5 minutes total.(drop off plus pickup). More

Excelent Mike was very attentive and very professional in explaining to me what was done and what needs to be done on my nex maintenance service Mike was very attentive and very professional in explaining to me what was done and what needs to be done on my nex maintenance service More

Alex was great! He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water spots. I hope I always have Alex for any maintenance/service I have. Alex is the best! More

Rene was great! Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able to turn off the tv since none of us was watching it and it was distracting. More

Service visit Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but they got us all in and out fairly quickly More