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Russell & Smith Honda - Service Center

Houston, TX

4.7
405 Reviews

405 Reviews of Russell & Smith Honda - Service Center

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November 26, 2024

No complaints. I was satisfied with the service and quality. Looking forward to the next visit. More

by Thomasaugusta11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Very nice and quick service for the recall. A lot of employees available in the service center to answer questions More

by Yhallway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
November 26, 2024

Very fast service i was expecting a 2 hour wait within 45 minutes my car was done one of the mangers jump in and fixed the recall so unexpected and so appreciate thank you so much More

by yvetteworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 25, 2024

I had a wonderful experience with Russell & Smith Honda when I took my vehicles in for service. Not only did they complete the service, but Zach informed me that there were recalls on my vehicle. I was of More

by mpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
November 21, 2024

I stoped in for an appeal oil change during lunch . I was grateful for the oil tech & John making it happen for me in under an hour. With valid information to follow up with . Thanks ! More

by Purple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John & I wish I knew the shorter oil tech
November 21, 2024

I had a sudden problem with my car and Nicholas got it repaired quickly and my cost was under the original quote! More

by cindydavis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas 5 stars
November 17, 2024

Geraldo Cabral was so efficient and helpful. Also, the dealership is immaculately clean, which I deeply appreciate. Everyone was kind and thoughtful and they even loaned me a brand new Honda, w More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 06, 2024

Everyone I’ve worked with at this dealership has been really professional and attentive. 5 stars! More

by KBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith
November 01, 2024

great service- fast and efficient- my oil change took 30 min - my can is running great More

by amymusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick Rose
October 29, 2024

Love the customer services they provided. Also they were fast with my vehicle service and greatly appreciated More

by ejsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
2
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