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Russell & Smith Honda - Service Center

Houston, TX

4.7
438 Reviews

438 Reviews of Russell & Smith Honda - Service Center

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February 17, 2025

Friendly service advisors ; work was done as stated . Service advisors kept the customer informed of the work being done. More

by marybpinkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
February 12, 2025

Excellent customer service and commitment to care for both the car and the owner. Highly recommended! More

by renate.staley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
February 09, 2025

Very good service. Rep was very knowledgeable and helpful. Very pleased overall with the experience. More

by cindyla356
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 08, 2025

Good atmosphere and staff is cordial. They took care of me as soon as I arrived there. Thank you! More

by Kalsahoog
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John
February 08, 2025

This dealership is always prompt and professional. It is very well organized and efficient. Highly recommend. More

by ronaldloran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 07, 2025

Great service, quality of work, awesome communication, friendly, impressed, outstanding, friendly staff, highly recommend, a More

by m69landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith
February 06, 2025

Thomas Nguyen was of the best service advisor he filled claim with warrenty quick and got that approved. More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
February 05, 2025

I made appointment yesterday to check the parts availability then B.J. assist me from that point on. Today when I arrived at appointment time , soon he greeted me with a big smile, he explained th More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Salinas assist me from Service Advisor
February 03, 2025

Thomas Nguyen was great! He got my car fixed earlier than expected, made drop-off super easy, and even offered me a loaner. The whole process was smooth and hassle-free. High More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
February 01, 2025

Quick and easy appointment to do recall repairs. Personnel were friendly and helpful to me. More

by Vpruet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo in service
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