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Russell & Smith Honda - Service Center

Houston, TX

4.7
444 Reviews

444 Reviews of Russell & Smith Honda - Service Center

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March 01, 2025

Buen servicio atienden rápido la persona fue muy amable y pues dejaron el carro bien More

by manusinay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vásquez
February 28, 2025

Misdiagnosed repairs and still pending. Return for repairs at least 5 times within a few months. More

by Wbh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Someone came and told me that the work would take 2 hrs. It took 1. More

by plrubin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 25, 2025

Russell & Smith Honda is the best. From sales to service. Thats why Im a repeat customer. Unbeatable! More

by james309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Service Department)
February 21, 2025

We had a wonderful experience of getting our car oil change and inspection for 2025. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 19, 2025

The service advisor was diligent in pursuing the problem with my TPMS light coming on. Problem was solved in a timely manner. More

by quiltsz423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
February 17, 2025

Friendly service advisors ; work was done as stated . Service advisors kept the customer informed of the work being done. More

by marybpinkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
February 12, 2025

Excellent customer service and commitment to care for both the car and the owner. Highly recommended! More

by renate.staley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
February 09, 2025

Very good service. Rep was very knowledgeable and helpful. Very pleased overall with the experience. More

by cindyla356
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 08, 2025

Good atmosphere and staff is cordial. They took care of me as soon as I arrived there. Thank you! More

by Kalsahoog
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John
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