Russell & Smith Honda - Service Center

Service department is always very helpful. Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended warranty expires to be sure nothing is missed More

As previously implied in my earlier message,this dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. More

Excellent service. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. More

I was not notified when my car was ready. My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. M My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. My first time having such poor customer service since I have been dealing with the dealership. I have been a loyal customer and last year I spent over 10,000 getting my car up to part More

Scheduling an appointment was easy. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. More

R& S Honda is a very polite service shop. I like the automated contact they use and thoroughness in the service managers. I like the automated contact they use and thoroughness in the service managers. More

Always excellent service at Russell & Smith. If the work takes a while, the waiting area is comfortable and convenient, and the warranties and work are strong. If the work takes a while, the waiting area is comfortable and convenient, and the warranties and work are strong. More

As usual it was very straightforward advising and speedy service considering it was a Saturday. service considering it was a Saturday. More

Efficient, friendly, trustworthy, capable. They know what they are doing and they take good care of you and your vehicle. They know what they are doing and they take good care of you and your vehicle. More

Russel and smith Honda in Houston has always taken care of me , when getting my vehicle serviced of me , when getting my vehicle serviced More