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Russell & Smith Honda - Service Center

Houston, TX

4.7
438 Reviews

438 Reviews of Russell & Smith Honda - Service Center

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July 19, 2024

Thomas Ngygen extremely knowledgeable and patient. He explained to me all my many questions. I would recommend Thomas over and over again for his knowledge and patience More

by emhayes2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
June 19, 2024

When looking to purchase a vehicle I highly recommend Russell and Smith to be your first stop 👍 More

by Djdt59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. West
June 18, 2024

I had a great experience with my service individual. The oil change took about 45 minutes. The $389 for 10 oil changes is a great deal. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
June 18, 2024

Great assessment work, very good customer service reps, and you do what you say you are going to do. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
June 18, 2024

It was done very quickly and right it was ready when promised. I was taken care of in less than 5 minutes. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 11, 2024

Awesomeness Excellent Amazing Concerned Caring Great customer service Helpful Understanding Knowledgeable Inviting Relaxing Peaceful environment More

by Thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Smith , Henry Reece, Michael Hernandez, Husain Hasanzada, Kenneth Ha
June 08, 2024

I was immediately greeted, by Esteban. He was knowledgeable, kind, and very professional. Although, they were busy, the work was completed in a reasonable amount of time. I would highl More

by lcarrion18
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Esteban
June 06, 2024

From the first time I walked into the dealership one year ago to my first experience with the service department, I have had the best experience. Everyone from Ian Nylander who sold me my vehicle to Ryne Smi More

by srkmom1.jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith , Ian Nylander
June 03, 2024

needed electrical system repair and additional service The dealer is close to the senior housing facility and convenient for access More

by robertpatterson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
June 02, 2024

Ryne quickly attended to my car, put me on the cue and what was best is he listened to all my concerns and answered all my questions. Very attentive young man! Good on you Smith and Russell for having hi More

by normarogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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