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Russell & Smith Honda - Service Center

Houston, TX

4.7
443 Reviews

443 Reviews of Russell & Smith Honda - Service Center

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March 29, 2025

Andrew provided great customer service and kept me posted with the status of my car. More

by jsenora55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Brandon
March 22, 2025

Service on my 2023 Honda CR-V was excellent. Service Rep, Thomas Nguyen was extremely helpful and took the time to throughly answer all my questions. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen, Service Rep
March 20, 2025

Esteban Meza is a great Service Advisor. He explained every detailed of the service process. More

by Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
March 14, 2025

Ryne provides the best customer service! !! The best place to buy and maintain your car. More

by euniceklinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne in service dept
March 13, 2025

The service team is great. Jessica was fantastic - explained everything clearly and let me know exactly what was happening. Thanks! More

by NOBELMAC020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica M Gonzales
March 09, 2025

Quick at check-in, quality personal, and nice waiting area., I had no issues with them More

by jgc470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
March 08, 2025

I have been going to Russell & Smith for sometime. I have my Honda CRV serviced there and repairs at their collision location. I have always left the dealership feeling confident that my vehicle has More

by Pamela Roderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. J. Salinas, Service Representative
March 06, 2025

Service was prompt, fast & efficient. Service Representative came outside took the vehicle for service promptly. More

by Philthampi@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 05, 2025

Gerardo Cabral, the man once again. Took care of my car and kept me informed about my dealer warranty as well as the extended More

by hiyabusemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
March 01, 2025

Buen servicio atienden rápido la persona fue muy amable y pues dejaron el carro bien More

by manusinay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vásquez
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