Russell & Smith Honda - Service Center

Great costumer service! Maintenance job completed in time. Thomas Nguyen gave me details on what is going to be done including recall fix. Maintenance job completed in time. Thomas Nguyen gave me details on what is going to be done including recall fix. More

They have always been helpful and accommodating, when I have had issues while in Houston, which gives me confidence and comfort while on the road during my travels. have had issues while in Houston, which gives me confidence and comfort while on the road during my travels. More

Service was great Very satisfied with how fast it finished I liked having a good cup of coffee in the morning Jessica was very professional finished I liked having a good cup of coffee in the morning Jessica was very professional More

Service Advisor Gerardo Cabral is excellent. He’s the reason I always choose your shop. He’s the reason I always choose your shop. More

Joe Fitzgerald and Gerardo were fantastic and took care of my vehicle issue very professionally and in quick time. They are the best. Thank you Joe and Gerardo of my vehicle issue very professionally and in quick time. They are the best. Thank you Joe and Gerardo More

I went in for an oil change, it was at a good timing. Great customer service, Andrew Baldez was great, he helped me out. Great customer service, Andrew Baldez was great, he helped me out. More

Russell & Smith were, and have been, very professional and courteous during all the service episodes I have had with them. I especially like the 7:00 AM express service for routine work like oil changes and courteous during all the service episodes I have had with them. I especially like the 7:00 AM express service for routine work like oil changes and other fluid replacements. More

Domonicue helped me and my mother with both our vehicles. Thank you. Very nice and easy to talk to. Thank you. Very nice and easy to talk to. More

Excellent speedy service. However had it not taken less than two hours I would have been unhappy about the absence of a courtesy van to take me away. However had it not taken less than two hours I would have been unhappy about the absence of a courtesy van to take me away. More

So I seen by a technician as soon as I arrived. My Truck was taken in and work begin. My wait wasn't long for what I had scheduled. Excellent work and customer service. Thanks 😊 My Truck was taken in and work begin. My wait wasn't long for what I had scheduled. Excellent work and customer service. Thanks 😊 More