Russell & Smith Honda - Service Center

Russell & Smith is my go to dealership for service and parts. The staff is friendly, it is conveniently located and has extremely clean restrooms. parts. The staff is friendly, it is conveniently located and has extremely clean restrooms. More

The service representative said I would be out in thirty minutes to get an emission test and it was 30 minutes or less. I was pleasantly surprised and only eighteen dollars, minutes to get an emission test and it was 30 minutes or less. I was pleasantly surprised and only eighteen dollars, More

Purchased two SUV’s from this dealership & will come back again when need another car. back again when need another car. More

They are very honest, and recommend real work needed towards the car. Will always recommend this spot to honda owners. towards the car. Will always recommend this spot to honda owners. More

Wonderful service since 2004 with my Honda Pilot. I gave it to my granddaughter when she left for college at Stephen F Austin. I bought my CRV in 2015. The best service person I have had was Andrew I gave it to my granddaughter when she left for college at Stephen F Austin. I bought my CRV in 2015. The best service person I have had was Andrew More

Everytime I come to Russell & Smith Honda, Esteban is such a blessing! I really appreciate his excellent attention to detail! He always takes good care of me as a customer & my car. I will definitely be such a blessing! I really appreciate his excellent attention to detail! He always takes good care of me as a customer & my car. I will definitely be back! More

Fast service managed by Mr. Domincue Jones. He made sure that I was in and out within about an hour for oil change & tire rotation. Icing on the cake would have been a complime Domincue Jones. He made sure that I was in and out within about an hour for oil change & tire rotation. Icing on the cake would have been a complimentary car wash! Otherwise, great job! KUDOS!!! More

I always receive attentive and great customer service from Jose Ramirez. He always does a great job at explaining what things need to be done and why they are important. from Jose Ramirez. He always does a great job at explaining what things need to be done and why they are important. More

Excellent service, waiting area is clean, restroom is clean as well, fast service, highly recommended clean as well, fast service, highly recommended More

Great customer service — the staff was very friendly and helpful. The time provided for the maintenance was accurate; the oil change and recall were completed within the estimated 2.5 to 3 hours. I do wi helpful. The time provided for the maintenance was accurate; the oil change and recall were completed within the estimated 2.5 to 3 hours. I do wish they had washed the car, especially since we have Honda Care. Also, it would be nice if they upgraded their coffee machine — waiting around with that terrible coffee was not the best experience. More