Back

Russell & Smith Honda - Service Center

Houston, TX

4.8
456 Reviews

456 Reviews of Russell & Smith Honda - Service Center

Sort by
April 29, 2025

Had a flat tire and immediately Thomas help me to patch my tire I didn’t have to wait that long 😊 More

by Mildred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
April 27, 2025

Jerardo and Nicholas were super helpful and explained when and what I would need to have done for my next checkup visit for my car More

by becca.bujnoch
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 27, 2025 -

becca.bujnoch responded

Jerardo and Nicholas were super helpful and explained when and what I would need to have done for my next checkup visit for my car

April 27, 2025

The sales and service experience here is professional and excellent. Highly recommend both in buying your Honda and for your aftercare. More

by Randel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
April 20, 2025

Great services he check any recalled I had from my car and I got free donut 🙂 More

by Mildred
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Salinas
April 18, 2025

My experience today was very satisfying. My questions were answered with explanations that helped me determine what my auto needed and what to prioritize. I’m a new resident of Houston and g More

by Jleighcanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose J Ramirez
April 17, 2025

Friendly and courteous technician. Explained to me the process. Great service department from the beginning to end. More

by m69landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
April 16, 2025

Great service provided by BJ Salinas. They worked on it for three days great servic More

by Shakunthala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Salinas
April 15, 2025

Excellent, caring and professional service. I received prompt service. The best service advisor Gerardo Cabral. Hats off to the excellent and knowledgeable technician Tim. More

by corkpearrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral, and Tim
April 14, 2025

Friendly and courteous technician. Explained process, cost and approximate time for completion. THANKS BJ for your excellent customer service. Meet service expectations and deadline More

by amariebush8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
April 12, 2025

Better service in both Sales and Service than other Honda dealers that are closer to my house. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Cabral in service dept
1
...