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Russell & Smith Honda - Service Center

Houston, TX

4.8
388 Reviews

388 Reviews of Russell & Smith Honda - Service Center

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November 06, 2024

Everyone I’ve worked with at this dealership has been really professional and attentive. 5 stars! More

by KBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith
November 01, 2024

great service- fast and efficient- my oil change took 30 min - my can is running great More

by amymusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick Rose
October 29, 2024

Love the customer services they provided. Also they were fast with my vehicle service and greatly appreciated More

by ejsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
October 29, 2024

Great service advisor and timely work! I am also prepared for the next scheduled maintenance work - knowledge of work needed and estimated cost! More

by Frank B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
October 28, 2024

Very professional, they did an excellent job and explained everything to me. He gave me a complete work up sheet, and I feel that I can trust this dealership and will remain a loyal customer to them More

by janet.clamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
October 25, 2024

Love going to Russel and Smith Honda. Everyone is incredibly helpful. Customer service is the best. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 19, 2024

Joel was professional and cordial, explained everything in detail, but I have gone multiple times to a different Honda dealership and it never happened to me that my car smelled bad after being returned (t More

by Andrea Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
October 16, 2024

Staffs are friendly and very helpful. I would recommend to my other friends to deal with it. More

by Ko Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Covey
October 16, 2024

Mechanic damaged my car. Alignment and horn. Want to know why he damaged my car. More

by Gggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Prince
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Fast service, customer service is very good and explained to me in details the thing needed to be fixed. More

by charlotte correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gerardo of seevices
1
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