Russell & Smith Honda - Service Center

"I recently had 3 of my family cars serviced at Rissell and Smith Honda and I couldn't be more pleased with the experience. Thomas N was incredibly helpful and explained everything clearly, from the neces and Smith Honda and I couldn't be more pleased with the experience. Thomas N was incredibly helpful and explained everything clearly, from the necessary repairs to the cost breakdown. The technicians did a fantastic job fixing my issue quickly and efficiently, and the entire process was smooth and hassle-free. I especially appreciate for making things faster. it really shows they care about customer satisfaction. I highly recommend Thomas N for all your car service needs." More

The service advisor Gerardo was excellent and very polite and considerate. I would highly recommend him. and considerate. I would highly recommend him. More

Service assistant very friendly and helpful. I did not have to stay a long time. I did not have to stay a long time. More

Longtime Houston staple. They provide good customer service in sales and maintenance. Waiting rooms were comfortable and I was continuously advised regarding my repair. They provide good customer service in sales and maintenance. Waiting rooms were comfortable and I was continuously advised regarding my repair. More

Great service by honest people who recommend the needed repairs for my car and kept me informed on the status of repairs. repairs for my car and kept me informed on the status of repairs. More

This is my favorite dealership! I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for completion. More

Please ask the Managemt to recognize Gerardo Cabral's excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I was the first in line to purchase tires and 4 wheels alignment. He waited for the parts department to figure out the price, which took sometime, but Gerardo never complained and kept me engaged in conversation. In my view he represented the Russell & Smith Honda in a very professional manner. Please take the time to extend my sincere thanks to him. Happy thanksgiving to all! More

I made a service appointment on my day off to get a recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not service your vehicle here. They are not competent. More

Excellent service and sales staff and you feel like a part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! More

Took the car in for warranty repair. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. More