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Russell & Smith Honda - Service Center

Houston, TX

4.7
438 Reviews

438 Reviews of Russell & Smith Honda - Service Center

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March 09, 2025

Quick at check-in, quality personal, and nice waiting area., I had no issues with them More

by jgc470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
March 08, 2025

I have been going to Russell & Smith for sometime. I have my Honda CRV serviced there and repairs at their collision location. I have always left the dealership feeling confident that my vehicle has More

by Pamela Roderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. J. Salinas, Service Representative
March 06, 2025

Service was prompt, fast & efficient. Service Representative came outside took the vehicle for service promptly. More

by Philthampi@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 05, 2025

Gerardo Cabral, the man once again. Took care of my car and kept me informed about my dealer warranty as well as the extended More

by hiyabusemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
March 01, 2025

Buen servicio atienden rápido la persona fue muy amable y pues dejaron el carro bien More

by manusinay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vásquez
February 28, 2025

Misdiagnosed repairs and still pending. Return for repairs at least 5 times within a few months. More

by Wbh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Someone came and told me that the work would take 2 hrs. It took 1. More

by plrubin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 25, 2025

Russell & Smith Honda is the best. From sales to service. Thats why Im a repeat customer. Unbeatable! More

by james309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Service Department)
February 21, 2025

We had a wonderful experience of getting our car oil change and inspection for 2025. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 19, 2025

The service advisor was diligent in pursuing the problem with my TPMS light coming on. Problem was solved in a timely manner. More

by quiltsz423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
1
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