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Russell & Smith Honda
Houston, TX
2,969 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 15, 2025
A very terrible experience with Russel and Smith.
The floor manager today 09/13/2025 is totally untrained and lacks the ability to talk things out with customers. This manager needs to be sacked to h
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by Esodaisy
Employees Worked With
Pearson
September 14, 2025
Great costumer service!
Maintenance job completed in time. Thomas Nguyen gave me details on what is going to be done including recall fix.
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by Nelson
Employees Worked With
Thomas Nguyen 5 starts
September 13, 2025
They have always been helpful and accommodating, when I
have had issues while in Houston, which gives me confidence and comfort while on the road during my travels.
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by JR
Employees Worked With
Service
Dealership Inventory (324 Vehicles)
Photos & Amenities
- Fresh baked cookies
- Over 15 languages Spoken
- Customer Lounge Area
- Cable TV
- Drive-In Service
- Free Coffee
- Free WiFi
- Shuttle Service
- Television
- Vending Machines
- Children's Play Room
- Pet Friendly
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Drive-In Service
- Express Service
- Authorized Parts Store
