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Russell & Smith Honda
Houston, TX
2,701 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,701 reviews
November 29, 2024
I made a service appointment on my day off to get a recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not service your vehicle here. They are not competent. More
by ramonespinoza808
Employees Worked With
Zackary Silva
November 27, 2024
Excellent service and sales staff and you feel like a part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! More
by vbriscoe7
Employees Worked With
Nicholas in service
November 27, 2024
Took the car in for warranty repair. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. More
by kc
Employees Worked With
Jose in Service
November 26, 2024
Very fast service i was expecting a 2 hour wait within 45 minutes my car was done one of the mangers jump in and fixed the recall so unexpected and so appreciate thank you so much minutes my car was done one of the mangers jump in and fixed the recall so unexpected and so appreciate thank you so much More
by yvetteworld
Employees Worked With
Service
November 26, 2024
What I liked about the dealership, was the salesman. Marco made it nice, easy, and seamless. The low interest rate from Honda was also a plus. Marco made it nice, easy, and seamless. The low interest rate from Honda was also a plus. More
by Paty2024
November 26, 2024
No complaints. I was satisfied with the service and quality. Looking forward to the next visit. I was satisfied with the service and quality. Looking forward to the next visit. More
by Thomasaugusta11
Employees Worked With
November 25, 2024
I had a wonderful experience with Russell & Smith Honda when I took my vehicles in for service. Not only did they complete the service, but Zach informed me that there were recalls on my vehicle. I was of when I took my vehicles in for service. Not only did they complete the service, but Zach informed me that there were recalls on my vehicle. I was offered a free rental while they took care of the recalls. Truly excellent service. More
by mpaul
Employees Worked With
Zachary Silva
November 24, 2024
Had a great overall car buying experience, fast process , great and acknowledgeble sales representative , fast finance and straight forward process. We’ll be back for our next car great and acknowledgeble sales representative , fast finance and straight forward process. We’ll be back for our next car More
by maximcristian
Employees Worked With
Prannath Pranu
November 21, 2024
I stoped in for an appeal oil change during lunch . I was grateful for the oil tech & John making it happen for me in under an hour. With valid information to follow up with . Thanks ! I was grateful for the oil tech & John making it happen for me in under an hour. With valid information to follow up with . Thanks ! More
by Purple1
Employees Worked With
John & I wish I knew the shorter oil tech
