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Russell & Smith Honda

Houston, TX

4.8
2,653 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,653 reviews

September 27, 2024

Great experience. Everyone was courteous and professional. Loved the experience and my new car. Happy. More

by Tchetlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Russell & Smith Honda is the best car dealership, very knowledgeable and honest personnel. Best dealership to buy your car!! More

by Denia Espinoza
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
September 22, 2024

The worked performed by Russell-Smith Honda employees is excellent and they are very courteous. More

by snix5560
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic Service department
September 20, 2024

They didn’t try to oversell, I had quite a few things done that I had not planned on, but I’m so glad that they pointed out that it was a good idea because the little I do know about cars I’m sure they w More

by Ann B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geraldo
September 20, 2024

Service advisor is very professional and explained all the details for upcoming services and recommended buying service packages More

by tony77058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
September 18, 2024

Unprofessional, dishonest and misleading claims, poor communication, pushy Tactics, lack of follow up, poor communication. More

by Farha Ali
Sales Price Transparency
Purchase Time
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Recommend Dealer
No
Employees Worked With
Other Employees : I don’t know his name
September 14, 2024

Cedric was amazing as a sales person, and would highly recommend to friends and family. They treat you with respect and are not pushy. They are fair and honest. More

by HC
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cedrick Rose
September 08, 2024

Good customer service since I buy my car in 2012 guaranteed satisfaction never wait longer More

by Bebito69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 08, 2024

We went in to this dealership after a bad experience at another one. The team here took their time answering all our questions and were super friendly. Not once did we feel pressured or uncomfortable. They More

by AD109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Knight
September 08, 2024

I never had a car buying experience as pleasant and satisfactory as I had with Francisco, who was courteous, patient, extremely knowledgeable and respectful of my time. The transaction was easy. I did More

by Bssypny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal from finance was awesome!
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