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Russell & Smith Honda
Houston, TX
2,701 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,701 reviews
December 15, 2024
Thank you all people for help my family buy new car. Nice service , excellent service Nice service , excellent service More
by rambodan09
Employees Worked With
December 10, 2024
Very efficient dealership! I worked with Boubacar and he made the process very easy for me. Recommend to all my networks. I worked with Boubacar and he made the process very easy for me. Recommend to all my networks. More
by diliesha.bryant
Employees Worked With
December 10, 2024
Excellent service as always. Very satisfied with the staff. They are very kind and professional! Very satisfied with the staff. They are very kind and professional! More
by nabia.nunez
December 09, 2024
Longtime Houston staple. They provide good customer service in sales and maintenance. Waiting rooms were comfortable and I was continuously advised regarding my repair. They provide good customer service in sales and maintenance. Waiting rooms were comfortable and I was continuously advised regarding my repair. More
by jwyatt4018
Employees Worked With
Service guy
December 06, 2024
This is my favorite dealership! I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for completion. More
by oumaymabenaoun
Employees Worked With
Jose Ramirez
December 05, 2024
From the minute, we arrive until we left the dealership it was a 10/10 David welcome us when we got there and then we met Andy he was great overall experience was so great it was a 10/10 David welcome us when we got there and then we met Andy he was great overall experience was so great More
by dany.cruz
December 04, 2024
Excellent sales and service. I received positive explanation and advice from the sales person- Alex Vu to make up my mind and close the purchase on spot. Also thank you t I received positive explanation and advice from the sales person- Alex Vu to make up my mind and close the purchase on spot. Also thank you the finance department for fast paperwork completion. More
by rambodan09
December 01, 2024
Please ask the Managemt to recognize Gerardo Cabral's excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I was the first in line to purchase tires and 4 wheels alignment. He waited for the parts department to figure out the price, which took sometime, but Gerardo never complained and kept me engaged in conversation. In my view he represented the Russell & Smith Honda in a very professional manner. Please take the time to extend my sincere thanks to him. Happy thanksgiving to all! More
by Dave
Employees Worked With
Garardo Cabral - Service Department
