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Russell & Smith Honda
Houston, TX
2,642 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,642 reviews
October 29, 2024
Great service advisor and timely work! I am also prepared for the next scheduled maintenance work - knowledge of work needed and estimated cost! I am also prepared for the next scheduled maintenance work - knowledge of work needed and estimated cost! More
by Frank B.
Employees Worked With
Service Advisor
October 28, 2024
Very professional, they did an excellent job and explained everything to me. He gave me a complete work up sheet, and I feel that I can trust this dealership and will remain a loyal customer to them explained everything to me. He gave me a complete work up sheet, and I feel that I can trust this dealership and will remain a loyal customer to them going forward. More
by janet.clamp
Employees Worked With
Thomas Nguyen
October 20, 2024
Luis Benitez was A great salesman. His service was exceptional. He greeted me with Kindness. Mr. Benitez was knowledgeable about the vehicle and guided me through the process. Proud fi His service was exceptional. He greeted me with Kindness. Mr. Benitez was knowledgeable about the vehicle and guided me through the process. Proud first time new car owner!!! More
by guitaristichi
Employees Worked With
Luis Benitez
October 19, 2024
Joel was professional and cordial, explained everything in detail, but I have gone multiple times to a different Honda dealership and it never happened to me that my car smelled bad after being returned (t in detail, but I have gone multiple times to a different Honda dealership and it never happened to me that my car smelled bad after being returned (they did not use plastic to cover the seat or paper for the carpet as any other place usually does), additionally I hadn't gotten an additional charge for paying with credit card before. More
by Andrea Mendez
Employees Worked With
Joel
October 16, 2024
Mechanic damaged my car. Alignment and horn. Want to know why he damaged my car. Alignment and horn. Want to know why he damaged my car. More
by Gggg
Employees Worked With
October 15, 2024
Great service! Person that assisted me was very nice! Soon explained the service my car needed. it was not going to take long. Very efficient! Person that assisted me was very nice! Soon explained the service my car needed. it was not going to take long. Very efficient! More
by neidys04
Employees Worked With
Ryne Smith
