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Russell & Smith Honda

Houston, TX

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Employees
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Vehicles
4.8
2,699 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,699 reviews

February 19, 2025

The service advisor was diligent in pursuing the problem with my TPMS light coming on. Problem was solved in a timely manner. More

by quiltsz423
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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February 17, 2025

Friendly service advisors ; work was done as stated . Service advisors kept the customer informed of the work being done. More

by marybpinkerton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
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February 12, 2025

Excellent customer service and commitment to care for both the car and the owner. Highly recommended! More

by renate.staley
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
BJ
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February 10, 2025

Stephen Kelly was great from start to finish, he was very knowledgeable about the cars. He was patient & understanding as well. At no point did I feel like he was pressuring me into purchasing anything. That More

by Allencia Sibley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kelly
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February 09, 2025

Very good service. Rep was very knowledgeable and helpful. Very pleased overall with the experience. More

by cindyla356
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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February 08, 2025

Good atmosphere and staff is cordial. They took care of me as soon as I arrived there. Thank you! More

by Kalsahoog
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John
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February 08, 2025

This dealership is always prompt and professional. It is very well organized and efficient. Highly recommend. More

by ronaldloran
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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February 07, 2025

Great service, quality of work, awesome communication, friendly, impressed, outstanding, friendly staff, highly recommend, a More

by m69landry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith
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February 06, 2025

Thomas Nguyen was of the best service advisor he filled claim with warrenty quick and got that approved. More

by khaliraza
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
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February 06, 2025

Hands down best car buying experience I’ve had. Andy Tran was great from start to finish. Very attentive and answered all the questions I asked. Overall Great Customer Service!!! Would definitely r More

by marlo0378.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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