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Russell & Smith Honda
Houston, TX
2,683 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,683 reviews
February 06, 2025
Hands down best car buying experience I’ve had. Andy Tran was great from start to finish. Very attentive and answered all the questions I asked. Overall Great Customer Service!!! Would definitely r Andy Tran was great from start to finish. Very attentive and answered all the questions I asked. Overall Great Customer Service!!! Would definitely recommend. Karan in Finance also made the process fast and easy. He made sure to get me the best payment plan for my budget. More
by marlo0378.ms
February 05, 2025
I made appointment yesterday to check the parts availability then B.J. assist me from that point on. Today when I arrived at appointment time , soon he greeted me with a big smile, he explained th availability then B.J. assist me from that point on. Today when I arrived at appointment time , soon he greeted me with a big smile, he explained the time estimate will take 4-6 hours, but it was done less than 4 hours. Before the repair wrapped up, he provides a list of job needs my attention. I wasn’t planning to spend that money and also I’m still 2000 miles away, so I still have time to plan. It was a great experience. THANK YOU B.J. More
by Gail
Employees Worked With
B.J. Salinas assist me from Service Advisor
February 03, 2025
Thomas Nguyen was great! He got my car fixed earlier than expected, made drop-off super easy, and even offered me a loaner. The whole process was smooth and hassle-free. High He got my car fixed earlier than expected, made drop-off super easy, and even offered me a loaner. The whole process was smooth and hassle-free. Highly recommend! More
by khaliraza
Employees Worked With
Thomas Nguyen
February 03, 2025
Very easy buying experience, David Ly and the rest of the staff where very informative and happy to help staff where very informative and happy to help More
by shawnmmc
January 27, 2025
I got my oil changed and tires rotated on my visit. Considered a trade-in option but decided to go with my paid off car instead. The staff all around in every area was very helpful kind and knowledgeab Considered a trade-in option but decided to go with my paid off car instead. The staff all around in every area was very helpful kind and knowledgeable. I would definitely go back while I’m in the Houston area. More
by dkay403
Employees Worked With
Tall young black man, I forgot his name, but he was very kind and helpful!!!
