Back

Russell & Smith Honda

Houston, TX

4.8
2,682 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Contact Dealership

2900 South Loop W

Houston, TX

77054

Directions

By Type

Showing 2,682 reviews

February 06, 2025

Thomas Nguyen was of the best service advisor he filled claim with warrenty quick and got that approved. More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
February 06, 2025

Hands down best car buying experience I’ve had. Andy Tran was great from start to finish. Very attentive and answered all the questions I asked. Overall Great Customer Service!!! Would definitely r More

by marlo0378.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I made appointment yesterday to check the parts availability then B.J. assist me from that point on. Today when I arrived at appointment time , soon he greeted me with a big smile, he explained th More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Salinas assist me from Service Advisor
February 03, 2025

Thomas Nguyen was great! He got my car fixed earlier than expected, made drop-off super easy, and even offered me a loaner. The whole process was smooth and hassle-free. High More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
February 03, 2025

Very easy buying experience, David Ly and the rest of the staff where very informative and happy to help More

by shawnmmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Quick and easy appointment to do recall repairs. Personnel were friendly and helpful to me. More

by Vpruet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo in service
January 29, 2025

Good customer service. BJ is very helpful and provided us good advice. The restroom is clean. More

by Joven
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
January 28, 2025

Fast and friendly service. Nice employees. Good prices. Will continue doing business with Russell and Smith! More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack.
January 27, 2025

I got my oil changed and tires rotated on my visit. Considered a trade-in option but decided to go with my paid off car instead. The staff all around in every area was very helpful kind and knowledgeab More

by dkay403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall young black man, I forgot his name, but he was very kind and helpful!!!
January 23, 2025

Fast courteous check. in, work done as promised. I would recommend this dealer for service. P More

by Jbhans114
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen - Service Department