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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,696 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,696 reviews

March 01, 2025

Buen servicio atienden rápido la persona fue muy amable y pues dejaron el carro bien More

by manusinay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vásquez
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February 28, 2025

The salesman and management were both very knowledgeable and friendly. It made the buying process very pleasurable. Would highly recommend coming here to purchase a vehicle. More

by Sam Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S. Malit
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February 28, 2025

Misdiagnosed repairs and still pending. Return for repairs at least 5 times within a few months. More

by Wbh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2025

Someone came and told me that the work would take 2 hrs. It took 1. More

by plrubin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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February 25, 2025

Russell & Smith Honda is the best. From sales to service. Thats why Im a repeat customer. Unbeatable! More

by james309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Service Department)
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February 21, 2025

We had a wonderful experience of getting our car oil change and inspection for 2025. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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February 20, 2025

We get very good response we really appreciate it I like my Honda odacy vane thank you More

by bilquiesdadwani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2025

The service advisor was diligent in pursuing the problem with my TPMS light coming on. Problem was solved in a timely manner. More

by quiltsz423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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February 17, 2025

Friendly service advisors ; work was done as stated . Service advisors kept the customer informed of the work being done. More

by marybpinkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
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February 12, 2025

Excellent customer service and commitment to care for both the car and the owner. Highly recommended! More

by renate.staley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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